Professional summary:

Dedicated, detail-oriented IT professional with verifiable track record. Extensive experience in all phases of SDLC. Excellent organizational, project management, customer interface and analytical skills. High proficiency in troubleshooting and quick problem resolution.

Professional experience:

Confidential

Sr. Business Systems Analyst - Consultant

Responsibilities:

• Lead Analyst for Guidewire Insurance Suite GW utilizing Scrum methodology.
• Actively involved in successful product releases of Private Passenger Auto PPA and Homeowners HO and EQ lines of business for CA, FL, GA, NJ and AZ.
• Conducted JAD sessions with the business, vendors and government agencies to gather Business Requirements.
• Created various Artifacts from the Gap Analysis, User Stories, and Activity Diagrams to Test Cases and Test Scripts.
• Responsible for creating ETL documentation and subsequent data feeds to external entities such as LexisNexis, Innovis, APLUS, ConfirmIt and Government agencies.
• Coordinated development and QA efforts between Onshore and Offshore teams.
• Supported UAT testing, final releases and post-implementation.
• Root Cause Analysis and problem resolution of SOX Compliance defects.
• Problem resolution between Microstrategy reports and Guidewire application.

Confidential

Sr. Business Consultant

Responsibilities:

• Responsible for creating requirements for ACH Commissions Receiving and Posting automation.
• Conducted JAD sessions to gather Business Requirements.
• Created GAP Analysis, Functionality Matrix and numerous diagrams from As-Is and To-Be to Use Cases and Activity Diagrams.

Confidential

Sr. Business Applications Analyst

Responsibilities:

• Participated in 1.2bl initiative to create statewide California Courts Management System CCMS allowing integration of 58 superior courts 500 court locations with 20,000 employees , 1,200 Judicial Officers, over 120 local, statewide and federal agencies Justice Partners and about 1,700 Data Exchanges.
• Responsible for Portal Applications, both Public and Justice Partners.
• Responsible for Security Application utilizing Oracle Identity Manager OIM .
• Conducted JAD sessions for Portal and Security Applications to gather Business Requirements.
• Prepared and conducted professional presentations to courts stuff and Justice Partners.
• Created various Artifacts from the Gap Analysis, Traceability Matrix, and Activity Diagrams to Day Zero Data and Configuration Matrix.
• Coordinated all activities around Portals and Security Applications which includes planning, prioritizing, testing, tracking, triaging, and creating and updating hundreds of defects throughout the testing process.
• Created Test Scenarios, Test Scripts, and numerous dashboard stats utilizing HP Quality Center.
• Involvement in Configuration Activities for San Luis Obispo Superior Court.
• Involvement in Assessment Evaluation for Fresno Superior Court.
• Involvement in creating XML stubs.
• Data Analysis and Data Mapping to the SWRDW State Wide Reporting Data Warehouse .

Confidential

Sr. Project Manager - Consultant

Responsibilities:

• Helped senior management to oversee the development of the Web based Financial Advisor application using PMI methodology.
• Utilized Rational Tools, RUP methodology and Dot Net as a software development framework.
• Conducted JAD sessions, gathered Business Requirements, and identified Business Rules.
• Prepared various documents from Project Charter and Functionality Matrix to Use Cases and Activity diagrams.
• Identified Requirements and created Developer InstallShield Installation procedure for desktop application.
• Created Project Charter for the eWealth Center application.

Confidential

Sr. Business Systems Analyst / Project Leader

Responsibilities:

• Lead Analyst for major Loan Servicing Web based applications utilizing RUP methodology.
• Collaborated in creation of Functionality matrix, prepared Project Charter for the next release of Loan Servicing System.
• Coordinated development efforts between Onshore and Offshore teams.
• Conducted JAD sessions with the users to gather Business Requirements.
• Identified Business Rules, Functional and Supplemental Requirements
• Designed and developed Use Cases for Loan Servicing Applications.
• Played crucial role in Data Modeling sessions.
• Active participation in Loan Boarding and integration with Fidelity Empower Loan Origination System.
• Created numerous ETL documents for interfaces with PeopleSoft, Fidelity MSP, SpeedPay, ACH and other various external systems.
• Involvement in Fidelity MSP Master Service Package transactional processes, batches and reporting tools, applying/reversing and posting various types of payments.
• Helped selecting Business Objects as a Reporting Framework for Daily Cash Balancing system
• Created Production Support SLR document which helps to facilitate Escalation Procedures, identifies major Pain Points and advises in problem resolution.
• Heavy participation in creating User Guide for Daily Cash Balancing System.
• Provided Gap Analysis between current state of Payment Posting Processing and future release requirements.

Confidential

Sr. Business Systems Analyst - Consultant

Responsibilities:

• Coordinated activities between multiple vendors, Mazda users and over 500 dealers.
• Conducted JAD sessions, analyzed and gathered requirements, performed risk assessment, and provided project development estimates for multi platform Data Exchange Project involving Web and mainframe processing.
• Worked with DBA to review, analyze and design DB2 tables.
• Wrote SQL statements and Stored Procedures that were executed in production environment.
• Prepared test scripts, supervised system testing and coordinated project rollout.
• Drastically reduced project development time by designing and successfully implementing email SMTP interface.
• Major Involvement in Caterpillar Logistics System supporting Web, Client Server, Mainframe and AS400.

Confidential

Sr. Business Analyst Consultant

Responsibilities:

• Wrote trading desk procedures and learning materials, provided guidance to Trainees.
• Participated in modifications of M-Trade and Hammer systems, specifically in decimalization of NASDAQ and OTC securities.
• Provided timely resolution of highly technical and specific customer issues and requests. Used a case management tool to follow up.
• Coordinated feedback from users into development requirements. Worked closely with the development team for further enhancing of the existing applications, both on coding and testing aspects.
• Represented the client on the support aspect of the trading architecture with partners.

Confidential

Systems Analyst - Consultant

Responsibilities:

• Y2K conversion. Analysis and conversion of the existing legacy systems.
• Responsibilities included multiple cycles of testing with interfaces feeding data from client server, and other third party software.
• Created Test Plan, Test Scripts, Data Flow diagrams and Data Migration cross references.

Confidential

Project Leader Consultant

Responsibilities:

• Responsible for the group of 5 people.
• Redesigning Allocation and Sales Share portion of Vehicles Allocation System.
• Played a key role with the client in problem solving, gathering data, change control and status reporting.
• Conducted JAD sessions, collaborated on solutions architecture and infrastructure requirements.
• Developed Test Scripts, assisted users in UAT efforts, Change Control Procedures, conducted User Training.

Confidential

Business Analyst - Consultant

Responsibilities:

• Full responsibility for the development of Amati Luxury line Dealer Parts System involving eight Parts Distribution Centers, five initial dealerships, numerous vendors and Mazda Japan. The system encompasses Client Server, AS400 and mainframe environments. Reported to VP of the company.
• Conducted Feasibility Study, analyzed and gathered requirements, performed risk assessment.
• Lead JAD sessions between Mazda and Reynolds Reynolds teams with a group of 20 people.
• Provided written requirements to Reynolds Reynolds DMS system.
• Participated in customizing and implementation of the Part Distribution System PDS , particularly dealing with the Warehouse operations. The system runs on Mainframe, AS/400 and PC utilizing CICS, DB2.
• Developed Date Conversion/Manipulation Routine to facilitate future Y2K conversion.
• Played crucial role in VSAM to DB2 conversion.

Confidential

Project Leader - Consultant

Responsibilities:

• Led a group of 15 people.
• Managed project resources, timelines, tasks, deliverables, budget, change control, scope and status reporting.
• Analysis, development and implementation of major Parts Procurement System utilizing RAD methodology. The system was highly praised by the user community.
• Conducted JAD sessions, user training.
• Actively involved in AS400 Infiniti Dealership System rollout.
• Developed test case scenarios, participated in QA and UAT testing of the system.

TECHNICAL SKILLS:

SDLC Methodologies Scrum, RUP, Waterfall , Productivity Tools MS Office, SharePoint, Visio , Project Management PMI, MS Project, Rally, Remedy , Prototyping Tools iRise , Modeling Tools ErWin , Presentation Tools PowerPoint , Reporting Tools Microstrategy, Crystal Reports, Oracle Reports, SQL Server ReportingServices , QA Tools QC - Mercury Quality Center, TMS - Team Foundation Server , Database Query Tools DBVisualizer, TOAD, Microsoft SQL Server , Messaging Tools Talend, ISB, IBM MQ Series , Rational Tools Requisite Pro, Clear Case, Clear Quest , Mainframe TSO/SPF, Cobol, CICS, DB2, SAS, RPG .