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Agile Scrum Master And It Technical Senior Project Manager Resume

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SUMMARY

  • Information Technology Applications and Product Development Management Professional with 17 Years of comprehensive experience in multiple functional areas.
  • Innovative individual who has an excellent sense of teamwork to get results by instilling commitment, trust, fairness, and loyalty
  • Specialist in Analysis, Development, Validation, Planning, Strategizing, Delivering, partnering with Cross Functional Team, Business andStakeholders,Managing Account and Delivery, Assessing, Monitoring and Mitigating Risk.
  • Proven skills in project management, Agile based projects, traditional methodology based projects, strategy preparation, release planning, functional consulting, Resource Planning and project implementation.
  • Vast Experience in managing multiple projects at same period with different level of criticality - Complex/Medium/Simple.
  • Managed different type of Engagements, Development Projects, Maintenance and Enhancement Projects and Testing Projects. Also I managed and worked with Teams that are located at various geographical locations.
  • Track Record of Successful, timely and high quality delivery.

TECHNICAL SKILLS

  • HTML/HTML5, Ruby CSS3, Backbone.js, Jquery Mobile, Bootstrap.js, Require.js, Handlebars.js (Templating Engine), Grunt Task Runner, Cordova (For Hybrid application development), Jasmine.js (JavaScript unit testing framework)
  • Java, VC++, VB, Shell Scripting and Perl Scripting
  • Salesforce Veeva CRM and Cegedim MI
  • JIRA, GIT/Stash, Quality Center, Aprimo Marketing Studio, VersionOne, Microsoft Project Plan, Microsoft Excel, Visio, Splunk, Splunk MINT, Crittercism, ServiceNow, Fieldglass - Vendor Management Systems (VMS)
  • Apple, Google Play, Amazon and Windows Stores
  • Agile, Scrum, Kanban and traditional SDLC Models
  • Microsoft and Linux

PROFESSIONAL EXPERIENCE

Confidential

Agile Scrum Master and IT Technical Senior Project Manager

Responsibilities:

  • Currently working as both Scrum Master and IT -Senior Project Manager for NetBenefits Mobile Application Development Agile Scrum Team and Agile Kanban Team
  • Responsible for Managing End to End implementation, Testing, Deployment and Store Uploads of Various features in NetBenefits Mobile Application
  • Owner of the activities performed in all the Phases of implementation - Planning, Iterations, Build &Test, Testing, Deployment and Store Uploads
  • Define Project Charter, Roadmap, and breakdown of work, Major Risks & Issues List, Stakeholder Lists.
  • Works with Cross-functional teams and align them with Project End Goal
  • Organize Agile Ceremonies - Daily Stand-ups, Iteration Planning, Store Grooming & Estimation Schedule, Retrospective meeting, Iteration Close, Sprint Close Demonstration to Stakeholders, Definition of Ready and Done.
  • Responsible for creating Release Plan and IT Project Plan with Iteration Schedule
  • Coordinates activities required to perform the Architecture Feasibility, Technical Assessment and Proof of Concepts
  • Build the Scrum Team required for Delivery of Project - Identify available resources, secure additional resources
  • Plan Project Kickoff and Setup JIRA board, Reporting Structure and Status Reports including story point target.
  • Setup Projects in Project Tracking System, allocate funding and required resources
  • Creates Technical Debt, Production Issue Stories in JIRA as required
  • Own Maintenance Issue Backlog and Architecture Backlog
  • Onboarding and Allocation of Quality Assurance and Environment Set Up Team
  • Ensuring User Experience Design Availability, Technical Specification Documents, QA Test Cases and IT Product Guides were created and updated before end of iteration
  • Establish the Defect Tracking and Triaging Mechanism for the Project along with Scrum Team and Solution Delivery Team
  • Regularly analyze the potential risks and plan the Mitigation Strategy
  • Tracking the Team Velocity and Story Points defined during Iteration Planning is achieved by Scrum Team
  • Responsible for getting End of Iteration/Final Sign-Off from Quality Assurance and Business Teams on deliverables
  • Prepares Deployment Plans and Install Validation Strategy
  • Daily Monitoring and Analysis of Apteligent - Crittercism crash reports, Participant feedbacks and comments and user comments in Mobile Stores
  • Support Multisite Environment Production Install and Deployment
  • Responsible for getting the Store Upload Packages from Development Team and Release Document from Solution Delivery Team
  • Store Upload of New version of Mobile Application Various Stores
  • Keep updating the Best Practice for Mobile Application Deployment and Store Upload
  • Keep team motivated and engaged
  • Facilitate the Organization Wide Innovation Club Initiatives, Mobile Seminars, and NetBenefits Mobile App Tradeshow.
  • Change Request Management for change in scope of Project
  • Having Direct Reportees 8Team Member from Onsite Scrum Team
  • Escalation point for high risk and high impact Project Related issues
  • Ensure Quality Standards and Gating Criteria defined by the Program get followed by Scrum Team
  • Accountable for mobilizing resources and scale-up
  • Review and assign/update team member roles and responsibilities
  • Periodic review of license renewals, upgrades, devices
  • Facilitate procurement of tools and devices - Smartphones and Tablets for iOS, Android and Windows Platforms
  • Accountable for client relationship management
  • Partner in development and implementation of strategies identified by Workspace Investment Directors
  • Accountable for quality management
  • Setup ‘Dip stick' check points to ensure quality of NetBenefits Mobile Application Processes
  • Oversee process optimization activities
  • Lead preparations for external audits
  • Review risks/issues and develop mitigation plan as appropriate
  • Training of new team members and refresher trainings
  • Accountable and responsible for strategy and new capability enablement
  • Setup and support 'focused work teams' to develop/demonstrate New Mobile Application Features and its enablement in NetBenefits Mobile Application
  • Development of pilot programs to demonstrate NetBenefits Mobile Application for new features
  • Finance oversight - Accountability for on time submission of invoices for contractors

Confidential

IT Senior Project Manager

Responsibilities:

  • Own the creation and deployment of Digital Marketing Content in production for Mobile Channels and corresponding content package creation for FDA Filing
  • Ensuring Compliance to SOP’s and FDA Regulations
  • Project Planning - Prepare and communicate timeline for presentation releases to all project stakeholders
  • Partner with Marketing Team (Sponsors) and creative agencies to work out the most efficient and optimal way to plan digital content releases that address business needs
  • Responsible for getting requirements and submissions from Agencies to build the Digital Marketing Content
  • Analysis of artifacts Submission done by Agencies that acts as Requirement for Development Team
  • Responsible for Preparing Digital Regulatory Compliance Packages
  • Arrange weekly calls with all Stakeholders to update and track the status of Project
  • Walkthrough of Digital Marketing Content to all Stakeholders
  • Periodically reviews the implementation process and Quality Assurance process
  • Lead special projects and pilots for New Market Space and to explore New Capabilities
  • Conduct required training sessions for New Marketers and New Agencies
  • Training and Mentoring New Account Managers/Project Managers and Team Members
  • Support Factory Manager with Brand Alignment
  • Coordinate with Operations Lead to resolve operation issues and Environment Issues
  • Coordinate reviews with cross-functional teams: Regulatory Compliance, agencies, marketers and proofreading
  • Share Metadata View Report with marketers and agencies
  • Send sync notice to download the digital marketing content from SFDC to all the stakeholders involved
  • Submission of final sample (FDA package) in Aprimo Marketing Studio, and sharing FDA filing confirmation to all Stakeholders
  • Manage Change Request for any scope changes
  • Periodic communication of project status to various stakeholders
  • Managing team work allocation, prioritizing, tracking, and reporting
  • Change Management for change in scope of Presentation/Projects
  • Representing as Vendor in Digital Factory PMO Meetings
  • Work Order Package (SOW) Creation and Approvals from Client
  • Accountable for mobilizing resources and scale-up
  • Review and assign/update team member roles and responsibilities
  • Periodic review of Digital Factory infrastructure -license renewals, upgrades, devices
  • Facilitate procurement of tools and devices
  • Accountable for client relationship management
  • Partner in development and implementation of strategies identified by Digital Factory Lead
  • Accountable for Digital Factory quality management
  • Digital Factory overall performance monitoring
  • Setup ‘Dip stick' check points to ensure quality of Digital Factory processes
  • Oversee process optimization activities
  • Lead preparations for external audits
  • Review risks/issues and develop mitigation plan as appropriate
  • Training of new team members and refresher trainings
  • Accountable and responsible for strategy and new capability enablement
  • Setup and support 'focused work teams' to develop/demonstrate new Digital Factory Services
  • Development of pilot programs to demonstrate Digital Factory capability for new services
  • Finance oversight - Accountability for on time submission of invoices
  • Reporting Manager for 8 Team Members at Onsite

Confidential

IT Technical - Senior Project Manager

Responsibilities:

  • Responsible for Managing End to End implementation, Testing, Deployment and Store Uploads of some features in Confidential Retail Mobile Commence Application and Web Commerce Application
  • Working with Cross Functional Team to Plan the Release Date
  • Maintaining and Setting up of Scrum Board (for Checkout Functionality), tracking Project Status and Agile Metrics.
  • Facilitates Requirements for all Confidential -Mobility Releases, conduct reviews with Solution Delivery Community. Organize workshop for issue clarification with Client Executives, Subject Matter Experts and Business Team.
  • Liaise with Business and Executives to define, develop and implement outsourcing strategies and engagement model development
  • Lead the Estimation Activities and communicates to Client for allocation of the required budget
  • Manage the Various Project Quality Assurance and Performance Testing Activities with all Stakeholders involves in the project
  • Allocate and Assign Tasks to Resources
  • Prepares the detailed project schedules to ensure timely delivery
  • Responsible for submitting the Software Deployment Packages to Deployment and Store Upload Team
  • Prepares the Risk Management Plan and mitigate to minimize the adverse effect to the project
  • Create of Overall System Integration Test Strategy
  • Allocate work, Track the project scope and schedule, Resource requirement, Financial Risk and SLA's
  • Work with Cross-functional team to ensure support required to achieve project end goal
  • Ensure the availability of the Test Environment for Testing at Onsite and Offshore
  • Change Management for any updates in Project Requirement
  • Review of Daily Status Reports and Weekly Status Reports.
  • Liaise with Senior management of Lowe’s Selling Channel organization and provide weekly and ad-hoc status reports as well as supply project metrics to key stake holders
  • Organize regular meeting with Client management team to ensure that the project expectation is defined and successfully fulfilled.
  • Facilitates Requirements for all Confidential -Mobility Releases, conduct Interview with client and Business Analyst. Organize workshop for issue clarification with Client Executives and Subject Matter Experts
  • Lead the Estimation Activities and communicates to Client for allocation of the required budget
  • Prepares the Resource Plan and get the sign-off from Client Project Managers on the resource Plan
  • Supervise setting up of Statement of Work (SoW) for the project, which includes the final approved cost, schedule, Service Level Agreements (SLA) applicable for the project.
  • Create risk management plan and mitigation strategies and monitor the risks throughout the life of the project.
  • Headcount Budgeting, Delivery Best Estimates and Revenue Transfer Management
  • Actively participants in all Agile Ceremonies followed in Confidential Selling Channel organization
  • Change Management for any change in scope of Project
  • Having Direct 8 Reportees and Offshore Team Size is 22 Team Members
  • During the project execution phases, following activities were carried out by me:
  • Providing target and goals for the team on project quality and financial parameters such as overall project defects, acceptable effort and schedule deviation percentages
  • Determined the cause of deviations to project costs and margins and direct the team to correct these deviations
  • Conducts discussion with client management to obtain additional budget approvals whenever there is a change in the scope of the project or there are changes in external factors that impact project costs
  • Reviews the project effort report on completion of project milestones and approved charges to be invoiced to the client. Also exercises complete discretion on the amount to be invoiced to the client and whether any discounts or premiums should be charged, based on work completed
  • Co-ordinates executive planning sessions for managing different deliverables across projects and integration teams.
  • Reviews and approves milestone reports across product releases at different stages of the project.
  • Reviews and approves the estimated environment costs submitted by vendors for the individual projects or for the business unit.
  • Manages the margins, revenue forecasts and resources ratios, for all projects under his purview keeping in line with the business unit operating targets

Confidential

Project Manager

Responsibilities:

  • End to End Implementation and Deployment of Confidential Actual Cost Inventory System User Interface
  • Estimation of Work, Staffing Plan and Release Plan
  • Creation of Microsoft Project Plan for the complete Release
  • Requirement Analysis, Use-Case Analysis and Gap Analysis of Functional Requirement.
  • Knowledge Transition and Ramp Up of Offshore Development and Testing Team
  • Daily Co-ordination with Offshore Team regarding their Queries, Impediments and Environmental Issue etc.
  • Facilitate Review of Code from Offshore from Onsite Subject Matter Experts
  • System Integration with PeopleSoft SRM Application
  • Managing the Various Project Quality Assurance and Performance Testing Activities with all Stakeholders involves in the project
  • Analysis of Non-functional requirements
  • Creation of System Integration Test Strategy
  • Ensure the availability of the Test Environment for Testing at Onsite and Offshore
  • Change Management for any updates in Project Requirement
  • Organize Daily Defect Triage Meeting during Testing Phase
  • Involve Business Team never required by Project Team
  • Get Sign-off from Quality Assurance Team to meet the Gating Criteria
  • Facilitate Business Acceptance Testing
  • Daily/Weekly and Monthly Status Reporting
  • Production Install Testing
  • Reporting Manager for 6 Team Members

Confidential

Project Manager

Responsibilities:

  • Project Management
  • Project Planning
  • Resource Management
  • Customer Co-ordination
  • Preparation of Non-Functional Requirement Document
  • Preparation of Test Strategy
  • Co-ordination with Onsite Team
  • Estimation of New Opportunity and Change Request's
  • Design and Development of Script for Batch Processing
  • Reporting and Analysis of Application

Confidential

Project Manager

Responsibilities:

  • Implementation and Deployment of Collaboration Appliance Development
  • Estimation of Work, Staffing Plan and Release Plan
  • Creation of Project Plan for entire release
  • Requirement Analysis of Functional Requirement from Client.
  • Knowledge Transition and Ramp Up of Offshore Development and Testing Team
  • Daily Co-ordination with Onsite Team regarding clarification of their Queries, Impediments and Environmental Issue etc.
  • Ensuring that all the Cisco Required Software is available to Team for Development and Testing
  • Creation of System Integration Test Strategy
  • Ensure the availability of the Test Environment for Testing at Offshore
  • Daily meeting with client about Project Status and blockers
  • Change Management for any updates in Project Requirement
  • Organize Daily Defect Triage Meeting during Testing Phase
  • Creation of Deployment Script for Installation of Collab System in various User Agents
  • Production Install Testing

Software and Tools: J2EE Based Application, Cisco Proprietary Tools - VNC Server, Linux

Confidential

Project Manager

Responsibilities:

  • Implementation and Deployment of Femto Cell Software
  • Estimation of Work, Staffing Plan and Release Plan
  • Creation of Project Plan for entire release
  • Requirement Analysis for System Design
  • Knowledge Transition and Ramp Up of Offshore Development and Testing Team
  • Daily Co-ordination with Onsite Team regarding clarification of their Queries, Impediments and Environmental Issue etc.
  • Ensuring that all the Cisco Required Software is available to Team for Development and Testing
  • Creation of System Integration Test Strategy
  • Ensure the availability of the Test Environment for Testing at Offshore
  • Daily meeting with client about Project Status and blockers
  • Change Management for any updates in Project Requirement
  • Organize Daily Defect Triage Meeting during Testing Phase
  • Production Install Testing

Software and Tools: VxWorks Environment, SIP Based Messaging System, Linux

Confidential

IT Analyst and Promoted to Assistant Consultant

Responsibilities:

  • Worked as Senior Developer for implementation of following functionality in Confidential Flexi server Platform:
  • SCCP & TCAP Messages for SIGTRAN Protocol
  • Alarms and check Alarms
  • Generate and Receive TCP Messages
  • Status of managed objects in the target
  • Deployment of Software in the Flexi Platforms
  • Ensuring Compliance of Security Services
  • Load Balancers - SIP, TCP and SIGTRAN, SNMP Mediator, Backup and Restore
  • Understanding the requirements of above mentioned Functionality
  • Technical Designing and Modeling using Rational Rose
  • Documenting user guides for the Tools
  • Demonstration of Exposed API’s to System Integration and Verification Team
  • Perform regression testing for Application Developed in System providing Platform Services
  • Fixing the Defect Reported by Customers, Testing Team and Deployment Team

Hardware: Flexiserver Blade Cluster, IBM Blade Center Cluster, IPA MCP18-B Single-node Hardware, HP ProLiant 1U rack-mount server, HP Blade System Hardware, GPIB card

Software: C/C++, Java, Bash and Perl Scripting, Confidential proprietary Automation Testing Tool(FLEXITAF), Valgrind (Memory Leakage Tool), gcov (test coverage program), gdb (Runtime debugging Tool)

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