SUMMARY

• AccomplishedTechnicalProjectManagerthat successfully delivers results that meets or exceeds expectations
• Extensive experience in managing projects through all phases of theprojectlifecycle, worked in various technology sectors like: IT/Ops/ Financials, Mobile Banking, CRM systems (SAP, PeopleSoft, Vantive, Siebel) Credit card Transaction processing, under writing (insurance) POS, Ecommerce, B2B / B2C, also possess domain knowledge on data center migration, security and infrastructure policies.
• As a former Sr. software quality assurance manager that transitioned intoprojectmanagement, I understand the entire software development lifecycle (Water Fall, Scrum and Hybrid)
• I enjoy working with teams to solve problems or to improve them to make those teams even more effective
• Passionate to learn and work on new domains, Tools and Technologies utilizing the best ofProject Management andTechnicalknowledge and skills towards the benefit of theproject
• Identify and communicate issues to Sr. leadership and project owner(s) via daily, weekly and monthly ( Confidential ) through dashboard meeting. In addition, proactively managed any changes in project scope through formal change control

PROFESSIONAL EXPERIENCE

Confidential

IT Technical Project Manager

Responsibilities:

• Collaborate with Application and Technology teams to establishPOC for a Video conferencing replacement of Cisco WebEx for Zoom Clients desktop, Mobile and Zoom Video - Audio VC room roll out across 200 global conference rooms.
• Excellent communication and vendor management skill when working with management, end users, suppliers and other colleges to keep project on track from request to implementation
• Manage all aspect of the POC including analysis, planning, designing, building, testing and training material (professional services) prior of roll out.
• Plan and facilitate regular project team meetings involving technical resources, IT support staff, vendor and business user; regularly publish minutes and weekly project status report.
• Provide strong leadership & accountability for the development and delivery of Technical project management to support business solutions, technical delivery, and escalation impact assessment.
• Foster a strong environment that rewards individual and team efforts; encourages creativity while maintaining high caliber productivity and quality, mitigates team conflicts and communication problems
• Successfully completing projects within the agreed threshold levels cost variance.
• Organize and conduct meetings for - effective execution of projects; customer satisfaction; case reviews
• Other projects involved and Complete:
• Replacement of Sisco vs. Dell Switch to enable Dot1x
• POC Sisco WebEx Vs. Zoom VC
• Cost and Replacement
• Vendor negotiation and closure
• Removal of VC WebEx Equipment to new adoption of VC Zoom Room across 200 global conference rooms.

Confidential

IT Project Manager Software Asset Management

Responsibilities:

• Lead teams starting from DC, facility management, network security, Sys-Opts, GTS storage and third vendors to complete an integration of a 576 Million USD acquisition of a Data Migration composed of a CLOUD platform, SSO-OKTA, Office 365, Google Drive, Google Docs, Citrix ShareFile, Box, Azure AD.
• Collaborate with Application and Technology teams to establishProjectscope / guidelines, perform infrastructure discovery and application dependency analysis, determine business requirements, architectmigrationstrategies, negotiate schedules and provide ongoing coordination.
• Responsible for providingtechnicalguidance in preparation and during eachmigrationwaveprimary point of contact between infrastructure teams andDataCenter acquisition consolidation program
• Partner with cross-functionalmigrationleads to executemigrationwaves on large, complex cloud platform and shared environments. Provide weekly status to the executive committee on progress made on all project activities
• Discover and document applicationmigrationdependenciesalso good understanding of data retention policies.
• Perform infrastructure requirements analysis at targetdatacenter(s), develop infrastructure mapping between source and targetdatacenter(s)
• Track completion of Infrastructure wiki tasks to ensure smoothmigrationexecution
• SupportMigrationwaves and act as infrastructure and engineering escalation point during migrations
• Collaborate with Application and Technology teams to establish Wave scope, perform infrastructure discovery and application dependency analysis, architectmigrationstrategies, and provide ongoing guidance and coordination.
• Established and communicatedprojectplans, milestones, goals and associated processes
• Created and maintained comprehensiveprojectdocumentation includingtechnicalenvironment specifications and building complete repository of functional test cases for post migration validations.
• Additional Responsibilities:
• Remote Offices USA/Global consolidation and closures
• Office relocation/move 850 users (Global) to new offices space/configuration. Relocation of users from rented accommodation to new Adobe offices in (Canada, London, Japan, Brazil, Ukraine, China) USA(Los Angeles, Chicago, NY, Emeryville, Detroit, Michigan)
• Additional Responsibilities: Cubicles setup, Desktop/Laptop configurations, Network, Cabling, Fax Servers, Switches, Video conferencing equipment (setup), Routers, Print Servers, New VOIP Cisco call management phone system. Also, coordinated wireless access, email servers (Exchange 2016)
• Vendor Management & Staff augmentation
• Provide vendor management support, relationship management, and cross-functional team management. Managing Vendor, Supplier contract, audits including cancellation.
• Bridge between external vendor/internal stakeholders, ability to manage and track multiple vendors and staff
• Vendor monitoring and risk assessment. Coordination with vendor processes and approvals
• Track, measure, report and evaluate vendor performance, main point of contact for all vendor manager

Confidential

Responsibilities:

• Worked on multiple WFB Online Banking strategic initiatives
• Mobile Intelligent Application (Mobile Encryption)
• Rewards Customer Program (Credit Cards, Retail & Partners)
• IVR: Integrated Voice Response System for WF (automated banking system.)
• E-Tax Document(s), Wholesale Referral, ATM and Services, Transfer Credit Only Payment, Transfer Phone Gap Enrollment. Photo Capture (V-Checks)
• Drive all aspects ofprojectincluding technology decisions, effort estimation, planning, development, Design docs, QA delivery, UATplanning & execution, milestone reporting andprojectclosure activities.
• Drive early stageprojectanalysis efforts towards delivery of executableprojectrequirements by collaborating with multiple cross-functional and cross-organizational teams.
• Analyze & reviewtechnicalfeasibility of new product requirements and work with engineering team to develop timelines for product development.
• Direct engineering team efforts to achieve team and product development goals, objectives and milestones and ensureon-time, on-budgetprojectdelivery.
• Provide regularprojectstatus updates to executive management / stakeholders and interface with Business Leadershipto identify key priorities and translate that into technology initiatives.
• Managed the development of a hybrid system to share UI components between bank's Mobile app and Mobile web and otherfeatures for those initiatives listed above.

Confidential

Technical Project Manager

Responsibilities:

• Key Initiatives and Responsabilities:
• SAP Configurations and Upgrades, modules (Support, Auto-mail ASAPS, S
• As overall Technical Project Manager for the entire organization drove several different teams to a success and common goals "sign-off (ETA 12/2014)". Coordinated, reported, collaborated solutions lead escalation meetings and identified issues/risks to pro-actively assess schedule & cost slippage.
• HDC Data Center Migration was a complex multi-team crossfuctional (Hardware/Software upgrades), multi-country implementation - across 32 applications.
• Disaster recovery /(Resilient Test) Evaluated Clients' infrastructure to survive any disruption that would threaten its flow of business and implement a plan to enable the business to continue flowing in the event of adisasterand quickly return to a normal state of business
• Configured and monitored backups for 2000+ boot volumes restored lost data, performed bare-metalrestores of lost servers, and performeddisasterrecoverysimulations.
• Responsible for creating documentation for learning and development of help desk staff, and ledmonthly recurring training meetings Data Migration SSO (Single Sign On): delivered security enhancements that grant access to internal applications and services (Identity and Access Management System).
• Worked side by side with IT-Development, QA and UAT for implementation of development and test milestone execution and commit.
• Assign and monitor work of technical personnel, ensuring that project steps are in alignment with business objectives, on-time and within budget.
• Designed and implement processes to monitor and control resources, budget, risks and quality.
• Monitored and control change requests and determine feasibility of change requests and downstream impact. Managed approval process for change requests.
• Identify and communicate issues to Sr. Management and project owner(s) via daily, weekly and monthly dashboard meeting. In addition, proactively managed any changes in project scope through formal change control