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Senior Kronos Engineer Resume

SUMMARY

  • Senior Kronos Consultant and Administrator specializing in Kronos Workforce Central (WFC) solutions as staff and as a contractor in the healthcare, technology, retail, manufacturing, education, and government sectors.
  • Expertise in Kronos WFC software, the software development life cycle, troubleshooting issues, end user support, and maintaining multiple Kronos application servers behind load balancer.
  • Forge meaningful stakeholder collaborations and influential relationships while leading and working on teams.
  • Over 24 years specializing in Kronos Workforce Solutions.
  • Proficient in SQL knowledge and Windows Servers.
  • Skilled in Microsoft Excel, Word, and Power point.
  • Expert wif all versions of Kronos Workforce Central Versions up to Version 8.
  • Installed and configured WFC Version 8.
  • Experienced in Kronos upgrades from earlier versions to Version 8.
  • Experienced wif WFC V8 Navigator Building blocks and assignment.
  • Experienced at Maintaining Multiple Kronos Application Servers behindLoad balancer.
  • Expert in Kronos System Administration.
  • Expert in Configuration of Work Rule and Pay Rule building blocks to ensure compliancewif company policies.
  • Expert in applying application upgrades, service pack updates, and applying break/fix changes to Kronos Versions 6 through Version 8.
  • Technical knowledge of Kronos, resourcefulness, and ability to resolve problems.
  • Experienced engaging Kronos Support to research and resolve issues.
  • Skilled in Troubleshooting Application Servers and Connection issues to Database.
  • Experienced in using Setup Data manager to copy WFC setup data between databases.
  • Expert in using Kronos Device Manger, and programming of 4500, and In Touch Terminals, to initialize and send clock configuration.
  • Experienced in both Standard and Calculated Accrual profiles and assignments.
  • Proficient in Labor Levels and Labor Account Setup and entries.
  • Expert wif Creation, Setup and Troubleshooting of Genies and Hyper find Queries.
  • Experienced in support and maintenance of User Account information including Rights, Security, Function Access profiles and User groups.
  • Skilled in creating WIM Interface to create interfaces using API to Import employees, Labor levels, employee groups and to Export employee’s hours to Payroll Software.
  • Maintained WIM Person Import, Payroll Extract interfaces for PeopleSoft, JDE and Lawson HR and Payroll applications.
  • Able to communicate wif end users in understanding of Kronos policies and training.

PROFESSIONAL EXPERIENCE

Confidential

Senior Kronos Engineer

Responsibilities:

  • Develops software interfaces to automate and streamline product communication and functionality.
  • Using system analysis techniques responds to the most complex application issues for end users; identifies problems and coordinates appropriate corrective action.
  • Escalates and tracks application issues that cannot be resolved by Application Engineering to appropriate application vendor.
  • Leads and performs application implementation and software configuration.

Confidential

Kronos Consultant Contractor

Responsibilities:

  • Assisted Olin wif Migration of WFC 6.1 to WFC V8 cloud hosted database
  • Assisted in creating functional and design documents for migration to WFC V8.
  • Evaluated pay codes, work rules and pay rules in WFC 6.1 Productionand recreated them in WVC V8 using new calculations..
  • Tested the configuration in the development database to verify that
  • Calculations are correct in the employee’s timecard.
  • Helping Kronos Admin wif creating Job Aides on WFC V8.
  • Served as Kronos WFC Consultant/Analyst for EQT Corporation in Pittsburg, PA.
  • Assisted client in UAT testing of Kronos WFC Version 8.
  • Provided Job Aides for employees and Managers.

Confidential

Lead Kronos Consultant Contractor

Responsibilities:

  • Part of Team, leading assessment of Groupo Bimbo Bakery of their current
  • Evaluating their current various independent Kronos solutions and making
  • Recommendations to Kronos V8 cloud based central solution.
  • Led in gathering requirements and creating technical documentation
  • Met wif their HR and Payroll teams in USA, Canada, and Mexico City Locations
  • Worked wif Amazon on configuration changes on China rollout of Kronos.
  • Assisted in creation of test cases for system integration testing.
  • Managed tickets submitted by QA testers and halp resolve any configuration Issues.

Confidential

System Analyst IV Employer

Responsibilities:

  • Team Lead for 3 employees for the Kronos Team.
  • Supported over 5,000 employees on Workforce Central 7.0
  • Supported Workforce Mobile
  • Directed the efforts of the Kronos tech support team.
  • Performed troubleshooting wif new and existing partners to resolve technical mapping variations or gaps and provide second - level support troubleshooting issues in a production environment.
  • Managed the design and testing of the company pay rules.

Confidential, McKinney TX

Senior Kronos Administrator Employee

Responsibilities:

  • Maintained Kronos WFC 6.3 for 980 Managers and 8,500 employees.
  • Maintained 3 Kronos Application Servers behind Load Balancer
  • Installed and configured 4 Kronos Application Servers for WFC Version 8.
  • Upgraded test 6.3 to Version 8 using DB manager to test Version 8 to becomefamiliar wif Navigators.
  • Processed WIM Payroll extracts Interface from Kronos and UBE into JDE.
  • Maintained security related configuration (function access -- what tasks the user can perform in the application and Data Access Profiles -- what they can see in the application related to Schedule Groups, Pattern Templates, Shift Templates, Reports, Work Rules and Pay Codes .
  • Maintained and configured as related to
  • Creation of Pay codes, Work Rules, and Pay Rules on as needed basis per HR guidelines
  • time off policies (vacation, sick, personal, FH, etc.) as well as accruals necessary to administer company leave policies
  • Common set up for all users of the system such as comments, worker types and event manager.
  • Display profiles including all necessary building blocks related to KRONOS Genies.
  • Created pay codes, and additional work rule configuration as needed.
  • Maintained Tele time System: Add new employees and telephone lines as needed.
  • Responded to all functional and technical questions related to KRONOS software. Troubleshoot and track issues in the application. Analyze user problems, determine and recommend optimum resolution based on system capabilities and user's needs.

Confidential

Senior Kronos Administrator

Responsibilities:

  • Maintained Kronos WFC 6.1 for 820 Managers and 7,000 employees for Nursing Confidential at the hospital.
  • Maintained 4 Kronos Application Servers behind Load Balancer.
  • Worked closely wif HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues.
  • Maintained security related configuration (function access -- what tasks the user can perform in the application and Data Access Profiles -- what they can see in the application related to Schedule Groups, Pattern Templates, Shift Templates, Reports, Work Rules and Pay Codes.
  • Maintained configuration related to
  • time off policies (vacation, sick, personal, FH, etc.) as well as accruals necessary to administer company leave policies
  • Creation of Pay codes, Work Rules, and Pay Rules on as needed basis per HR guidelines
  • Common set up for all users of the system such as comments, worker types and event manager.
  • display profiles including all necessary building blocks related to KRONOS Genies
  • creation of pay codes, and additional work rule configuration as needed
  • Maintained and updated
  • New labor level entries, employee groups and labor level sets. Act as liaison for application upgrades and coordinate communications and training,
  • building blocks necessary for schedules including shifts, patterns and groups
  • Maintained Tele time System: Add new employees and telephone lines as needed.
  • Responded to all functional and technical questions related to KRONOS software. Troubleshoot and track issues in the application. Analyze user problems, determine and recommend optimum resolution based on system capabilities and user's needs.
  • Monitored Kronos Transaction Assistant for Import Errors.
  • Applied Kronos Service Packs to Application Servers and Database.
  • Monitored Remedy system for any Kronos issues.
  • Used SQL to query the database for audit purposes and to provide custom reports for managers.
  • Responsible for Kronos WIM interfaces both inbound and outbound.
  • Responsible for providing Training to Managers, Time Keepers, and end users.

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