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Product Manager Resume Profile

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Overview

  • 18 years of total IT experience working with big clients like American Express, AT T, McKesson, IBM, TSYS, State of Florida, State of New Hampshire, State of Alaska, State of North Dakota, HTE Inc., Citi Bank, RBCC, WaMu, Capone, RBS, CB T, UBS, DirectTv, BMW, Macys, Intercontinental Hotel Group.
  • MBA in Technology Management from UOP, Arizona and Bachelor of Science in Mechanical Engineering, Andhra University, India
  • Worked as IT Director, Software development at TSYS for 4 years.
  • Key player in strategic and tactical planning, organizational decision making, business development, project delivery, people management, leading cross functionally teams and implementing successful offshore model, feasibility study, formulating proposal, client expectation management, project justifications business case , RFP's, capacity planning, managing schedule, cost/budget, scope, risk, issue and resources, vendor management, defect management and change control management.
  • 14 years of project management experience managing projects from initiation to closure.
  • 4 years fulltime employee with IBM Global Services. Proud to receive special contribution and star award from IBM for performance and exceeding customer expectations.
  • 8 years experience with Agile/Scrum methodology to shorter development cycle and deliver the project faster, with quality and within budget.
  • Extensive experience in Project Management, Product Management, software analysis, design, development and testing SDLC in Java/J2EE, .NET, e-business, AS/400, and Mainframes.
  • Domain experience in Banking, Finance, Telecommunication, Wireless, Retail, Credit Card and Travel Services, Loyalty, State of Florida, Hospitality and Healthcare.
  • 6 years experience in developing, designing, implementing and managing high performance websites using portal technology, wire frames. Responsible for delivering websites with better user interface, user experience, easy navigation, search engine and easy to find and update information.
  • 9 years of experience in managing multiple application development and infrastructure projects/programs using Waterfall, Rational Unified Process RUP , Agile/Scrum, CMM, Method 1, and IBM methodology/processes/frameworks in a project governance and non governance environment with budget of over 10 million. Expert in implementing PMBOK/PMI principals.
  • 9 Years experience in managing/leading offshore projects including setting up processes and infrastructure for smooth offshore operation for Amex, McKesson, TSYS, HTE and ACS.
  • 2 Years of experience in ETL, Data Warehousing, Data profiling, Data Cleansing, Data Analytics using Informatica, Business Objects, Teradata, MicroStrategy, Hyperion, Oracle and MQSI.
  • 3 years of experience in reservation and call center systems.
  • Excellent communication and analytical skills in delivering technology and consulting solutions.
  • 9 years of experience in using project management tools like Microsoft Project, Microsoft Project Server, Microsoft Visio, Prism, Microsoft SharePoint, Microsoft Visio, Microsoft Office.
  • 4 years experience in managing infrastructure project like data center moves, adding new servers, call routing, telephony, and setting new infrastructure for different clients
  • 5 years in managing, architecting and implementing data migration and data conversion projects.
  • 5 years experience in managing and architecting integration projects with XML, MQ Series, MQSI, J2EE Connector Architecture, NDM, EJB, MDB, SOA, Web Services, resource adapters.
  • 5 years experience in managing, architecting and implementing e-commerce, B2B and B2C projects.
  • 3 years of experience in managing architecting billing and electronic payment processing systems.
  • 5 years of enterprise architecture experience in Java, J2EE, .NET, AS/400.
  • Experience in enterprise service bus, SOA, Web 2.0, OWASP.
  • 6 years of Java/J2EE hands on experience using application servers like Websphere, JBoss, Tomcat and Weblogic.
  • 2 years hands on ASP, Microsoft SQL Server and .NET.
  • 3 years of experience with legacy application programming with AS/400 and mainframes.

Confidential

Sr. Product Manager

  • Project /Team Size: Internal Tools Integration/Managed 35 member team
  • Description: Integrating internal tools to talk to each other like ReqPro, iTrack, PRISM, Quality center etc.

Responsibilities:

  • Responsible for managing the product roadmap, long term strategy of the product and product requirements.
  • Responsible for tracking user feedback, customer satisfaction, dashboards and metrics to measure success and engagement of new and existing functionalities.
  • Scrum master and Product Owner responsibilities on different projects.
  • Responsible for all web application to work on Mobile devices using responsive design
  • Environment: Agile/Scrum Methodology, Microsoft Project, PRISM, iRise, Savvion, ActiveVos Central, Casewise, Rally Dev, ReqPro, Java, HTML 5
  • Confidential Development Manager
  • Project /Team Size: Avalon Reporting/Managed 10 member team

Description: Manage to Build Executive Reports for a group of high visibility IHG applications

Responsibilities:

  • Responsible for managing offshore/onsite development teams to build executive dashboards/reports for a group of high availability Web Applications.
  • Responsible for managing a project for application performance monitoring to provide graphs on large LCD Screens.
  • Responsible for managing Oracle 10g to 11g migration project, mainframe to open system migration.
  • Presenting executive dashboards/reports to Senior top management.

Environment: Agile/Scrum Methodology, Microsoft Project, Clarity, Websphere application, Terracotta, Java/J2EE

Confidential

Sr. Development Manager

Project /Team Size: Enterprise MMIS/Managed 110 member team

Description: Building the Medicaid Management Information System MMIS for the state of New Hampshire, State of Alaska, State of North Dakota and State of California

Responsibilities:

  • Responsible for managing MMIS product development and implementation and strategic planning.
  • Responsible for managing offshore/onsite development team deliverables and development standards.

Environment: Agile/Scrum Methodology, Microsoft Project, Websphere application, portal and process server, Java/J2EE

Confidential

Technical Project Manager

Project /Team Size: Multiple projects/managed 6 member team

Environment: Microsoft Project, Websphere 6.0, Rational Application Develper RAD , Java, J2EE, Oracle, XML, XSD, BI, Teradata, Business Objects XI, EJBs, SOA, SOAP, JMS, Web Services Apache Axis, Microsoft Visio, Microsoft Sharepoint, AIX, Linux.

Description: Merchandising and Reporting Projects for Macys

Responsibilities:

  • Responsible for managing and delivering multiple merchandising and reporting projects using the waterfall methodology.
  • Responsible for leading offshore development team.
  • Responsible for high level architecture of the archive project for storing PDF Contracts on SAN.
  • Responsible for weekly status update to client and higher management.
  • Responsible for gathering requirement and documenting requirements from the client.

Confidential

  • Project /Team Size: Multiple e-commerce projects/managed 90 member team
  • Description: Loyalty product development and client implementation for Capone, WaMu, Home Depot, RBCC, RBS, Fiserv, CB T, First Hawaiian and UBS

Responsibilities:

  • Assumed leadership role for shaping the strategic vision to develop a first in class loyalty product with cutting edge technologies and flexible architecture.
  • Involved in Strategic Business Planning, Delivery, managing budget over 10 million and Forecasting.
  • Responsible for managing IT onsite and offshore resources, work allocation, making key architectural decisions, defining coding standards, evaluating new technologies, prioritize our product roadmap.
  • Responsible for product pricing and protecting intellectual property by patenting product features.
  • Involved with legal department of formulating contracts with the clients.
  • Responsible for managing product lifecycle and releases every quarter.
  • Responsible for performance and operational releases of the product.
  • Responsible for designing, implementing and managing 20 rich GUI and high performance websites using wireframing.
  • Responsible for production support environments, performance of systems and SLA.
  • Responsible for hiring, doing performance reviews, goal settings for the department and career development of the reporting resources.
  • Responsible for Feasibility Study, Formulating proposal, client expectation management, schedule management, risk and issue management, defect management and change control management.
  • Responsible for modeling key business processes and services using SAO architecture.
  • Responsible for providing a solution for redemption call center, an ability to login-on to redemption site from individual PC's without the need to install the client application on each PC. Used Citrix Access for implementing this solution.
  • Was responsible for IVR integration for different clients so that the customer can redeem rewards using telephony.
  • Train sales, marketing and business development groups in product features.
  • Key player in driving the organization to achieve SAS 70 and PCI compliant.
  • Managed and involved in the architecture of portal framework for our loyalty customer websites to provide user authentication and personalized view to end users.
  • Responsible for managing and involved in architecting the framework for data conversion tools which are re-used for different clients. Expert in data conversion projects
  • Responsible for managing a project for building a reservation system with integration with Amadeus.

Environment: Microsoft Project, Microsoft Project Server, Rational Unified Process, CMM, Java/J2EE, .NET, Silverlight, Agile/Scrum development, SOA, Microsoft SharePoint.

Confidential

  • Project /Team Size: Encore Health Care Product/managed 55 member team
  • Description: Encore Health Care Product is a migration from old legacy system to a new J2EE and .NET based architecture. This product is the next generation Information System for the Healthcare Enterprise.

Responsibilities:

  • Responsible for managing and delivering application development projects from initiation to closure.
  • Coordinated both onsite and offshore teams to ensure efficient timely completion of projects.
  • Responsible for feasibility study, formulating proposal, writing SOW, project scope statement, project planing and budgets
  • Environment: Microsoft Project 2003, Borland Star Team, PVCS, Rational Rose, Java/ .NET Framework , Weblogic, JBoss, HIPAA
  • Confidential Portfolio Projects Team Size: managed 24 members
  • MicroStartegy Unix Migration from NT - MicroStrategy Unix Migration MUM is migration of existing application from Windows to standard Unix Websphere 5.0 environment
  • Card Info Web- This project was implemented to build a high availability web based core reporting platform for American Express business cardholders with 27 countries all around the world in 9 different languages
  • Online Customer Service - This project was a redesign of the current online self service customer service website and online help.
  • Offerzone This project deals with the online offers on the AmEx e-commerce website.

Responsibilities:

  • Responsible for overall project delivery, managing project from initiation to closure, gathering requirements, managing offshore resources and tasks, architecting the solutions, designing the system, clinet communication, weekly status reporting, risk and issue management and defect management.
  • Responsible for managing application in production with a team of 6 people
  • Responsible for delivering high performance self service customer website with better user interface, user experience, easy navigation, search engine and easy to update information using Vignette Story .

Environment: Microsoft Project, Microsoft Visio, Method 1, Microsoft Office, Java/J2EE, Websphere, AIX, MicroStrategy 7.6, EDI, Oracle, XML, SOA, Vignette Story Server, Java Internationalization features, Six Sigma.

Confidential

  • Project/Team Size: Global New Accounts- New Processing Interface/managed 28 member team
  • Description: The purpose of GNA NPI is to web-enable the GNA mainframe system used by the credit analysts at the American Express to process the applications for the new credit cards.

Responsibilities:

  • Responsible for overall project delivery, managing project from initiation to closure, gathering requirements, managing offshore resources and tasks, architecting the solutions, designing the system, clinet communication, weekly status reporting, risk and issue management and defect management.
  • Responsible for architecting and integrating Mainframe IMS Credit Card Authorization System and CRM applications with Websphere application server using Websphere MQSeries Integrator, XML and resource adapters SAP .
  • Involved in developing Use Cases, Sequence, Collaboration and Class diagrams with Rational Rose.

Environment: MS Project, Microsoft Visio, J2EE, Java, WebSphere 3.5, MQ-Series, MQSeries Integrator, J2EE Connector Architecture, Business Intelligence BI , ESB, SAP, IMS Mainframes, Rational Rose 2000.

Confidential

Project/Team Size: Amex Search Engine /10 member team

Description: This Project is for the implementation of Search utility on all American Express

Intranet, Internet and Extranet Web Sites for US and also international markets

Responsibilities:

  • Responsible for managing, leading and delivering this project from initiation to closure using waterfall methodologies using Method 1.
  • Coordinated and manage both onsite and offshore activities for project delivery.
  • Responsible for architecting an efficient and optimized search engine using MS Site Server and SEO.
  • Implemented the Science of search like Vocabulary, Met tags, natural language etc.
  • Responsible for measuring website performance using tools like Usage Analyzer Plus, Web Trends.

Environment MS Project, Microsoft Visio, Java, .NET, Microsoft Site Server 3.0, Vignette Story Server 5, Visual Interdev 6, Sybase, ASP, Visio, IIS, Windows, Sybase, MS SQL Server, e-commerce, B2B, SEO search engine optimization

Confidential

Project/Team Size: Shopping Cart Product /4 member team

Environment : JDK 1.2, Oracle 8, JDBC, Tomcat, Microsoft Visio, Web Logic, Servlets, Swing, EJB, XML, JavaScript, UML, IBM XML4j Parser, Visual Age for Java, MS Front Page, Windows 95/98.

Description: This Project is for the development of e-commerce shopping cart product

Responsibilities: Involved in defining the requirements, designing and coding of the product. Was responsible for converting state zip codes from batch format to XML format. Was responsible for moving the application to Weblogic application Server.

Confidential

Project/Team Size: Office Management System/Inventory Management System /5 member team

Environment: Java, Oracle 7, AS/400, UML.

Description: This Project is for the development of Intranet for H T E Inc which handles Employee Details, Department Details, and Division Details and also migration of migration of AS/400 System to Java which allows business to manage customer base, maintain purchase information, and track its inventory.

Responsibilities:

Involved in the analysis, design and coding of server side and front end components.

Confidential

Project/Team Size: Euro Currency Tool and Euro Conversion /10 member team

Environment: Java, AS/400

Description: This project is for the development of Euro Currency tool and to make Michael Weinig AG current system on IBM AS/400 Euro compliant.

Responsibilities:

Coding and unit testing of the Euro Currency Tool. Was at the client site in Germany to gather requirements and for system analysis. Developed and executed this Project offshore.

Confidential

Project /Team Size: SIRIS/400/10 member team

Environment: AS/400, RPG/400, CICS, COBOL

Description: This project is developed to automize all the activities of Siris Agro Ltd.

Responsibilities: I was involved in coding of the Payroll Module and Purchase Module using RPG/400 and CL/400. I was also involved in going to the client site and understanding the requirements.

Technologies

  • O.S.: Sun Solaris, Windows, Linux, AIX, OS/400, MS Dos, UNIX
  • Languages/Software/Tools: Java, J2EE, Hibernate, Spring, Struts, JUnit, ANT, .NET, , C , COBOL, ILE RPG/400, XML, XSD, UML, ColdFusion, Microsoft Visio, Rational Rose, Microsoft Project, Microsoft Project Server, Vignette Story Server, MQ Series Integrator, Business Intelligence BI , Informatica, SAP, CRM, Websphere Portal, Websphere Process Server, Business Objects.
  • Methodology: Scrum, Agile, Waterfall, Method 1, RUP, CMM, Six Sigma
  • Database: Oracle 7/8/9/10, Microsoft SQL Server, Sybase, UDB, DB2/400, DB2, IMS DB
  • Application Servers: IBM Websphere, Weblogic, JBoss, Tomcat
  • Enterprise Architecture: Enterprise Service Bus, JBoss ESB, SOA

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