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Senior Project Manager Resume

PROFILE:

Accomplished, results - oriented, and innovative IT professional and project manager with solid experience in all facets of systems development life cycle (SLDC) from initial analysis and conceptual design to implementation, quality review, and enhancement. Effective leader and concept-to-execution driver, with proven expertise in managing small- to large-scale projects for multi-million-dollar outsourced accounts, from inception to completion and delivery. Equipped with first-rate management skills in developing and transforming visions and plans into strategic and effective actions drive successful goal accomplishment. Recognized for a strategic approach and technical skills in identifying and addressing complex issues through methodical and analytical approaches. Highly communicative project engineer; multilingual in English, Hindi, and Telugu, which generating tremendous value to the customer through effective management of India offshore development teams

AREAS OF EXPERTISE:

Software Development ~ Release Management ~ Application and Data Migrations ~ System Integrations SAP and ERP Implementations ~ Project Management Office (PMO) ~ SLAs and Metrics Management Database Administration ~ Troubled Projects Recovery ~ Vendor Management ~ Cross-Functional and Global Teams Supervision ~ IT Infrastructure Transformations

TECHNICAL SKILLS:

Languages: C, 4GLs, PL/SQL, SQL, ESQLC, HTML, CSS, .NET, ASP, Java, J2EE, JSP, Servlets, IBM WebSphere, HTTP, COBOL

Databases: Oracle, SQL Server, Sybase, Ingres

Operating Systems: IBM-MVS, HP-UX, Solaris, UNIX SVR4, Windows Servers

ERP Systems and Other Applications: SAP R/3 FI/CO (Ver 3.1H and 4.0B), CODA-Financials (currently known as Unit4 Financials), Quantum Treasury System, CINCOM’s Control: Manufacturing, Retail Banking Systems, Public Key Infrastructure, Blue Prism 6.0, Microsoft Office Applications (Word, Excel, PowerPoint, Visio, and Project), Microsoft Project Server, Instantis (Oracle Product)

Methodologies: Agile, Scrum Methodology, SDLC, IT Infrastructure Life Cycle

RELEVANT EXPERIENCE:

Senior Project Manager

Confidential

Responsibilities:

  • Started authoring a preparation guide for PMI’s Project Management Professional (PMP) Exam.
  • The project is in the planning process.

Confidential, Somerset, NJ

Senior Technical Project Manager Apr 2018 - Present

Responsibilities:

  • An Infrastructure, platform building project
  • Strategically develop RPA platform and front-end robots in alignment with business process management (BPM) needs of Confidential & Confidential group of companies
  • Design a system that replicates actions of a human being, interrelating with a computer system user interface (UI)
  • Formulate models for all systems interactions in target applications, along with the looping these interactions into a repeatable process performed by the robot which was a “Virtual Worker” that execute process directed using an RPA software and repeatable rule-based activities across multiple systems
  • Carry out key functions to support the launch of the project including:
  • Development of end-to-end project plans with the Execution and Technology teams;
  • Management of tasks for the Sprint with identified dependencies;
  • Arrangement and update of project management system (PMx) with schedules and financial budgets;
  • Design of dashboard for the PMx to closely monitor project status and progress;
  • Participation in various technical discussions and solution, while guiding the team in creating sound decisions;
  • Drafting of various projects documentation, involving standard operating procedures (SOP) for the ‘Go Live.’
  • Modify PMx on a weekly basis, as well as report the project sponsor regarding the overall solution status

Senior Project Manager

Confidential, Ethicon, NJ

Responsibilities:

  • Contributed in developing minimum viable products (MVP) to serve as a suite of self-service analytic applications
  • Applied the Kanban Agile strategy throughout the product development which improves the flexibility of the Development Team and increases resource utilization
  • Monitored the overall Kanban development strategy and process and AS software development lifecycle compliance, while preparing project plan, schedules, resource assignments, and financial budgets
  • Took charge of executing periodic project health checks, RAID log maintenance, status reporting, and dashboard publishing
  • Offered support to the team in addressing and applying accurate solutions for all project impediments, risks, and issues
  • Coordinated with the project sponsor and product manager in formulating strategies for the completion of product development as well as the integration and packaging of the product

Project Manager

Confidential, Somerset, NJ

Responsibilities:

  • Created training material for newly on-boarded project managers in alignment with system project management excellence (PMx)
  • Presided over training of project managers on PMx system, while acting as PMx coach to Confidential & Confidential OneMD portfolio of projects
  • Conducted health checks and generated reports to senior management of Confidential & Confidential in relation with supply chain projects
  • Mentored Confidential & Confidential project managers regarding the best practices by the governance process
  • Tracked status on schedule, scope, financials, project resources assignments, while applying actions on RAID item
  • Generated reports on the status of projects portfolio to Confidential & Confidential senior management using comprehensive and impressive dashboards

Release Management Consultant | Senior Project Manager

Confidential, Raritan, NJ

Responsibilities:

  • Devised a formal enterprise-wide release management process, SOP, policies, and standards for clear visibility of launch across the enterprise, while integrating IT change control
  • Implemented harmonized release management process on Agile and Waterfall frameworks, while analyzing various release management tooling options in assistance to the automation process;
  • Played a lead role in driving project achievements such as:
  • Analysis and design of harmonized release management process that determined and resolved triggers, key activities, process flows, upstream and downstream process dependencies through the definition of key objectives from the senior management team and key business and IT personnel;
  • Creation of key performance indicators (KPIs) that drove continuous service improvement (CSI) for the fulfillment of critical success factors (CSFs);
  • Scheduled and facilitated Service Line wise workshops, Core Team workshops, and Harmonization workshops
  • Collaborated with AS directors, software quality assurance and control professionals, project managers, information security professionals, Agile development tools experts, and Confidential & Confidential SDLC professionals to determine their concurrence for the release management process integration
  • Established draft policies and standards to support harmonized release management process
  • Designed an enterprise-wide release calendar for the entire Confidential & Confidential IT, AS business organizations, and service lines
  • Gained approvals of the Confidential & Confidential management to the deliverables of the project, along with optimum release calendars for Waterfall and Agile projects and periodic bug fix releases
  • Developed implementation roadmap and other functional requirements for tools modification in support of the proposed target state release management framework
  • Presented templates draft for key artifacts, involving release package and deployment plan

Scrum Master | Senior Project Manager

Confidential

Responsibilities:

  • Designed a web portal for employee healthcare education and healthcare regulations and compliance by interactive online games
  • Coordinated project goals among business users, subject matter experts, IT teams, compliance teams, and SCRUM, and development teams through application of Scrum Agile process
  • Promptly addressed and resolved all identified risks and issues, while removing impediments
  • Strategically planned releases and sprints, while facilitating scrum meetings and ensuring communications

Senior Project Manager | Program Manager

Confidential, Franklin Lakes, NJ

Responsibilities:

  • Integrated IT systems of ESI and Medco by merger and acquisition requirements in 2013, while upgrading systems to in corporate changes in adherence to the Affordable Care Act, and HIPPA
  • Migrated various application programs and data of Confidential to Medco system platforms which served and selected as the software systems of choice used in the merger completion
  • Spearheaded a very large system integration project, “Super PA (Prior Authorization)” which integrated with various sub-systems, and subsequently replaced “Prior Authorization” existed in many sub-systems like Claims, Eligibility, Hospital Systems with a centralized “Super PA” system with a single input, integrated database and uniform validation across the sub-systems and accurate outputs
  • Led multi-vendor global teams in the development and delivery of complex and time-critical system integration projects in the Healthcare and Medicare systems
  • Fulfilled key tasks on Agile and Scrum development projects which involved:
  • Supervision of Agile and Scrum meetings on sprint planning, check-in, review, along with retrospective meetings;
  • Collaboration with various business capabilities, technical resources, testers, for delivery of projects on time
  • Assistance to product owners in creating stories for better estimate and development understanding
  • Worked with stakeholders and product owners to prioritize the requirements for sprints as well as with product owner on artifacts, including backlog, spring backlog, sprint burn-down charts, and release burn-up charts
  • Secured visibility and supported the elimination of impediments and risks with technical team and stakeholders
  • Prepared sprint burn-down reports, iteration burn-down reports, and velocity target updates
  • Directed top-performing teams for multiple vendor organizations across the globe, which led to the successful deployment of 2-3 medium-size $500K-$1M projects three times, along with a $6M complex and critical project
  • Attained set-forth objectives on every project managed by supervising teams and entire project lifecycle and SDLC through the application of Waterfall and Agile-Scrum methodologies

Project Manager

Confidential

Responsibilities:

  • Spearheaded a $500K migration project for the Confidential Insurance account contract
  • Managed the transition of IBM-managed mainframe business applications to language environment (LE) as a prelude to upgrade DB2, IMS, and MVS on the mainframe (An Infrastructure project).
  • Executed and managed the contract, SLA and metrics, while initiating data security and privacy (DS&P) practices
  • Rendered support to the project management review (PMR) and DS&P audits, which secured account success

Project Management Office (PMO) Lead

Confidential

Responsibilities:

  • Expertly managed the staffing, resource procurement, financial management, business process implementation, SLA, and metrics management for Confidential Group account
  • Tracked actuals against price and cost cases, while improving contract revenue and reduce costs
  • Provided responses to a request for proposal (RFP) for large deals in the financial sector with the project executive (PE)
  • Managed the planning and preparation for the account launch and transition of accounts
  • Drove profitability growth by resolving billing and claim errors which recovered more than $100K

Senior Project Manager

Confidential

Responsibilities:

  • Oversaw the RFP preparation, product selection, and the software product implementation for Confidential ’s post-trade compliance business operations
  • Migrated post-trade system and data from home developed system to Charles River post-trade compliance system
  • Completed business-critical software development project of LFG, which assisted IBM “Steady State” side of Confidential ’s account
  • Directed the successful deployment of product through expert supervision of onsite and offshore teams

Program Manager

Confidential

Responsibilities:

  • Led the transformation of workstations and servers including windows package developments, user application migration, and deployment of Microsoft Windows 7 computers within Confidential with over 66K users and 10K users in North America
  • Directed IBM-US infrastructure teams in the procurement, installation, development, and testing of backbone servers
  • Steered efforts in managing transformation project with partner companies
  • Supervised a team of enterprise architects in transforming project and conceptualizing global reference architectures and cookbooks for various infrastructure components including SAN, storage, network, Extranet, Wintel, WAFS, NET/IIS, backup and restore, AIX, Oracle, SQL Server, WebLogic, and Documentum Platform
  • Took charge of planning and pushing windows image in waves to support different group of users as well as maintaining hardware costs and energy consumption down

Delivery Project Executive

Confidential

Responsibilities:

  • Served as project executive, responsible for leading the Onshore and Offshore Team and providing quality services and deliverables to customers
  • Introduced release management process while directing and delivering software enhancement process quarterly
  • Developed action plans for periodic releases in alignment with resources and technical team conditions
  • Oversaw progress of application releases to guarantee on-time delivery and within budget in alignment with expectations
  • Efficiently handled a project change request (PCR) and contract change request (CCR)
  • Succeeded in achieving a 50% increase in gross profit through expert management and control of project cost, financial outlook, and gross profit

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