PROFESSIONAL SUMMARY:

Program/Project Manager/Scrum Master with 17+ years of experience successfully leading and delivering small to large technology projects in banking financial services, insurance and logistic using Agile and Waterfall delivery methodologies. Accomplished Servant - Leader with proactive problem-solving skills to lead, execute, manage projects & resources. Facilitate to the highest performing levels; motivating workgroups by applying interpersonal and collaboration skills to achieve project & organizational goals.

MANAGEMENT AREAS:

• Agile Methodologies
• Waterfall Methodology
• Resource Management
• Program Management
• Project Management, Financial Management, QA Management,
• E2E System Development Life Cycle (SDLC) & Agile delivery
• Roadmaps, Strategies, Scoping, Planning, Estimation, Sourcing, Status
• Facilitate Scrum Ceremonies, Mitigate issues, Prioritize tasks to maximize objective
• Coached Team Members, PO, SMs, PM

BUSINESS AREAS:

• BNFS
• Logistics
• HR
• Commercial Lines Insurance
• Cards & Payments, Digital Offers, Authorization, Submissions, Accounts Payable/Receivable, Notifications
• Shipment, Packaging, New Shipping Services, Rating
• Performance Appraisal, Organization Structure Management Promotions and Remunerations
• Commercial Lines Insurance - Liability & Property

TECHNOLOGY AREAS:

• Enterprise Information Management (EIM)
• Business Intelligence / Data Warehousing / Big Data
• Reports
• Portals, Dashboards
• Testing
• Business Flows, Data Flows, Relational (RDBMS)
• Data Warehouse, Operations Metrics
• Big Data
• Financial Reports, Loan Disbursement & Pending Reports
• Enrollment Details, Product Details, Performance Metrics
• Automation, Performance, Defects Management, Manual Testing

TECHNICAL BACKGROUND:

PM/ Agile Tools: MS Project Plan, CA Rally, Jira

Software / Products / Programming Languages: C#/.Net, Java, Unix, Big Data, Crystal Reports, Visual Studio 2005, Eclipse, HTML, JavaScript, IIS, MS Visio, IIS, IBM Lombardi, PeopleSoft HRMS, ASP, JSP

Middleware / Databases: Netezza, MS SQL, Oracle, MS Access

Automation Tools: IBM Optim Classic, SOAP UI, JMeter, Selenium

Quality Tools: SVN, MS VSS, SharePoint, PMD (Static Code Analysis) & EMMA (Code Coverage), Mercury Quality Center, Performance Center, IBM Clear Case, IBM Clear Quest

Operating Systems: Windows 2000/NT/XP

Messaging Services: Kafka, Solace

Data Warehouse: Data Stage 8.5, Quality Stage, IBM Information Analyzer

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master

Responsibilities:

• Facilitate Sprint planning, Daily Stand up meeting, Sprint Retrospective, Sprint Review
• Manage relationship and communication with stakeholders - Product Owner, Technology Team, Business partners
• Manage project financials
• Manage day-to-day operational aspects of a project and scope changes
• Coach and Implement Agile industry best practices within the team to improve deliverable
• Software project definition, developing and executing project plans, Managing Risks
• Map and define lists of dependent projects/tasks to achieve common goal
• Maximize objective, prioritize tasks and maintain the backlog items working along with PO
• Identify process gaps and mitigated to improve code quality
• Participate in organizational initiatives

Scrum Master

Confidential, Northbrook, IL

Responsibilities:

• Developed Data Quality automated checks on Data ware house project and researched on DevOps for DWH. CICD for DW analysis of the current system and process led to 2 parts - CICD and Quality Check/Automation.
• Smart Notifications project sends real time notifications to customers based on business logic.
• Digital offer system partners with merchants to create various offers in different locations based on scoring for probability of spent. It provides Confidential card holders ability to sync CC with merchant’s coupon less offers to be redeemed for eligible purchases and the discount amount credits directly into the monthly bills.
• Offers are integrated on social website channels like Facebook, Foursquare, Twitter, Internet gaming system XBOX and travel website TripAdvisor.
• Recommendation Engine does a SKU level data ingestion for product recommendation to be delivered to the customers in real time.

Environment: Java, MF, IBM Lombardi, DB2, MS Project, MS Excel, MS Word, MS Visio, HP ALM 11.52, MS SharePoint, HP PC 11.52, HP QTP 10.0, Selenium, SOAP UI, JMeter, QTP, Unix-Big Data, Kafka, VertX, Solace, IBM Optim, IBM information analyzer, Data Stage 8.5, Netezza

Project Manager/ TQA Manager

Confidential, Memphis, TN

Responsibilities:

• Lead the project team/s to build the new service, tracked, monitored and guide the team to complete their application related activities as per the scheduled corporate load plan. It was a pilot project to launch a new intra-city shipping service for Metro resident customers.
• This project was to test & identify feasibility of the service in Metro markets.
• For Quality Gates Research project, a new initiative to improve the quality of software products and reduce defects by introducing Quality Gates for Static Code Analysis and Code Coverage deliverables in each phase of development lifecycle.
• Different tools were researched and metrics standards were identified and created for the POC and then roll it to enterprise usage.

Environment: Java, MF, Oracle, DB2, Static Code Analysis (PMD), Code Coverage (Corbetura), HP QC, HP QTP, Tortoise CVS, MS Project Plan, MS Visio

PM-BSA/Technical Lead

Confidential, Phoenix, AZ

Responsibilities:

• Managed team on the Panorama Application move to the Vendor (SunGard) location for building a secured network connection of EMS data transmission feed via SFT from Confidential satellite applications to SunGard within the Data Security Standards.
• As Technical Lead on Confidential Feed Automation Various Bank BAI data feed was automated using SFT/NDM method from its dial up data feed technique.
• New .Net batch script was written depending on the transmission protocol that would execute to pull the source data file from the location and insert the data into the database.

Environment: Confidential Network, Citrix Server, SFT, NDM, MS Visio, Batch Process, Scheduler

Project Lead / BSA

Confidential, Akron, OH

Responsibilities:

• Developed test harness in Java and .Net to test existing Common Rating Services (CRS) built in C++ and .Net API’s respectively. Managed the update and maintenance of previous services for CRS as Service oriented architecture API for requesting shipping rate quotes from offline and online devices.
• Accomplished the required code updates to various API components with “Zero” defects for January ’08 load
• Replaced QTP with a Java based Test harness thus saving 12 hours of execution time for an early morning automated execution report.
• Accomplished the required code updates to various API components with “Zero” defects for January ’08 load
• Development Team for the successful project delivered.

Environment: Virtual XP servers, Java, C#, C++, Java API’s, MS QC, MS QTP, Java Test Harness with XML, MS Visio, MS Visual Studio

Team Lead

Confidential

Environment: .Net, Java, Oracle, MS Word, MS Excel, MS Visio, MS Visual Source Safe, MS Visual Studio

Responsibilities:

• C#, ASP & SQL Developer
• Application & Database Architect
• Website Architecture & Development
• Requirements gathering
• Maintenance of existing applications
• Crystal Reports Design & Development
• Installation of PeopleSoft client and its supporting software on user locations.
• Implementation of any add-on software to PeopleSoft
• User on PeopleSoft
• Implemented Secure Socket Layer (SSL) for online payment using World Pay Payment

Sr. Software Eng./TL

Confidential

Responsibilities:

• Developed Content Management System, a web based intranet application for mass mailing of customized newsletter to single/multiple subscribers from local intranet server / web server for Brahmakumari’s Publication (UK).
• Developed an intranet system for Confidential
• Developed a dating site for Confidential a web-based social internet community dating portal for people of all age group particularly from the South Asian origin and living in UK seeking partners.

Environment: IIS, ASP, MS SQL2000, MS Excel, MS Word

Software Developer

Confidential

Responsibilities:

• People Soft HR was developed and maintained for Hindustan Levers Ltd (Unilever Ltd) for Promotions, Termination, Moves, Organization Structure Management, and Remunerations etc. Positive Assurance Ratio an intranet based Web application to get the monthly trend analysis of each Branch & Depot.
• Performance Enhancement, an Integrated Approach is an Intranet Web application for Performance Enhancement Planning for medium/large size companies developed as an in-house project.

Environment: PeopleSoft, Oracle, MS Excel, MS Word, HTML, ASP, MS SQL, MS Visio, MS Access