Project Manager Resume Profile
Summary: A results-oriented administrator with diverse experience in finance. Including but not limited to Payroll, Taxes and Human Resources. Experienced in Integrated Payroll System, ADP Tax Services, Abra Payroll and Human Resources Sage Software and PeopleSoft payroll systems. Subject matter expert in all phases of Payroll tax issues including year end activities. An effective communicator with all levels of management and with a broad range of disciplines. Proven leadership ability with excellent interpersonal skills. Strengths include planning, organizing, communications and developing policies and procedures. Highly motivated with a high energy level.
PROFESSIONALEXPERIENCE
Confidential
First point of contact for all customer support needs with regards to CMA's Human Resource Information System HRISnet , assists NYS government agencies with human resource HR activities. Work with developers to have data issues resolved and to provide functional expertise regarding HR state agency activities. Help team to define new HRISnet features based on user community requests. Assist team with new customer installations/implementations.
Confidential
Lead payroll processing support for tax activity for active data in PeopleSoft payroll system. Identified process improvement opportunities and brought to fruition. Resolution of inquiries, tracers, notices received from taxing jurisdiction for both active employees and pensioners. Resolution of inquiries received from active employees. Interfaced and provided support for ADP tax services and Jurisdictions on various withholding tax issues. Collaborated with Service Delivery Operations teams, Corporate Tax and Executive counsel teams to quickly resolve employee issues. Supported account reconciliation processes to ensure compliance. Responsible for the processing, reporting and reconciliation of corrected W2 wage and tax statements. Provided functional tax support for system initiative projects which created a cost savings to company with local taxing.
Confidential
Responsible for the timely and accurate production of all payroll aspects for approximately 1,250 plus salaried and manufacturing employees. This included Time Keeping, gross wage, tax, fringe benefit deductions and expatriate hypothetical international taxing to filing and remitting all associated Federal, State and Local tax information. Accountable for the supervision, career development, career planning and coaching of 1 Management employee in the Payroll Organization. During this time frame, developed, tested and implemented a process to streamline the General Ledger Finance process by creating a mechanized means to update the current financial Oracle system. Developed several Human Resource processed to update the current payroll system which resulted in time effectiveness and company savings. Collaborated with the Human Resource Vice President in the development of policies and procedures for both HR and Payroll. Worked hand in hand with Sage Software vendor. Sole interface to the Financial team, Human Resources and upper Management teams with regard to providing statistical reports and financial information for purposes of payroll financials.
Confidential
Responsibilities included supervision, career development, career planning and coaching for a staff of 4 Management and 1 occupational employee in the Tax Compliance Team within the Payroll Process Partners Organization. This team is responsible for all aspects of payroll taxes including but not limited to the remittance, control, investigation and resolution of any and all payroll tax inquiries and audits by various outside taxing authorities. This team is also responsible for timely filing of all payroll tax returns for the entire AT T Corporation consisting of approximately 66 individual companies including Guam, Virgin Islands and Puerto Rico with a total employee population of 100,00 plus. Researched, interpreted and implemented various payroll tax legal requirements including but not limited to Federal, FICA, FUTA, State and Local mandates. Implemented the utilization of ADP Tax Services. Sole interface between ADP Tax Service team, AT T System Organization and Payroll Tax Specialty Teams to ensure a smooth transition. Key player for all AT T Merger and Acquisitions with respect to payroll Taxing issues. Coordinate and project lead all Payroll year-end activities.
Confidential
Responsibilities included supervision, career development, and career planning and coaching for a staff of 12 occupational employees within the Payroll Service Team supporting Business Marketing Division BMD . This unit is responsible for all aspects of customer service including but not limited to the control, investigation and resolution of payroll inquiries. Established partnerships with the various units within BMD. Demonstrated strong customer relationship and interfacing skills. The Business Market Division is located within the entire United States and is primarily commission employees.
Confidential
Responsibilities included supervision, career development, and career planning and coaching for a staff of 14 occupational employees within the Payroll Service Team supporting all aspects of payday tax processing. Responsible for the control of 300,000 plus Federal and State/Local W2's for both active and inactive employees. Coordinated customer inquiry control center activities including the resolution of 14,960 calls. Single point of contact for Tax Compliance Organization, Human Resources and System Organizations. Created, coordinated and maintained year-end schedules for Human Resource Relocation and Information Management Organizations.
Confidential
Responsibilities included the writing and maintenance of specifications for several tax roles within the Integrated Payroll System, conducting walkthrus, trouble shooting, preparing test plans, verification and implementation of same. Primary responsibilities included all aspects of payday tax processing. Technical system support for the Customer Service Center. Sole interface between Human Resources, Tax Compliance and Treasury Organizations. Key accomplishment during this time frame included the initiation of cost savings for the company by developing an extract file to merge two payroll system W2's also, developed a mechanized process for the printing of W2C's. Acted as Project Coordinator for both the AT T and Lucent Technologies tax transition teams.
Confidential
Responsibilities included the writing and maintenance of specifications for several tax roles within the AT T Payroll System, conducting walkthrus, trouble shooting, preparing test plans, verification and implementation of same. Primary responsibilities included all aspects of payday tax processing. Technical system support for the Customer Service Center. Sole interface between Human Resources, Tax Compliance, Tax Methods and Treasury Organizations. Implemented Corporate and Legal mandates with a reduced work force while paying approximately 190,000 employees. Key accomplishments during this time frame included the implementation of Financial Methods Language I and II, Group Legal Services and Shares for Growth processes. Coordinated the transfer of Bell Laboratories personnel to the AT T payroll system. Initiated re-design of the W2, which resulted in cost savings for the corporation. Acted as one of the Project Coordinators to institute the retiring and archiving of the AT T Payroll System.
Confidential
Responsibilities included supervision and training of 14 occupational employees on the day to day activities of the W2 Control and Call Center. Responsible for the control, investigation and resolution of W2 inquiries. Coordinated W2 control center activities including W2C's and all related reports. Provided technical knowledge and training to task force of approximately 105 associates on the resolution of 17,000 plus employee inquiries. Performed an analyst function as sole interface with the programming organization. Coordinated move of all tax function from White Plains New York to Orlando Florida.
Confidential
Held various occupational positions within the Financial and Building Operation Organizations.
