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Sr. It Project Manager Resume

Smyrna, TN

PROFESSIONAL SUMMARY:

  • Project Management and Technology Professional specializing in a versatile entrepreneurial approach. Solid training and experience. Detail - minded, solution-oriented.
  • 15+ yrs of managing team members. Hiring, training, mentoring and leading internal resources, employees, and contractors.
  • Development of internal policies and HR procedures; Process improvement evaluations and activities; Change and Organizational Management oversight and facilitation;
  • Trained and experienced in Customer Service, Emergency Management, and Conflict Resolution. ITIL v3 certified.
  • 10+ yrs of Project and Program management, system and application development experience
  • Solid techno-functional background in enterprise initiatives working with cross-functional teams in small and large organizations.
  • PMI, Agile training completed, preparing to sit for PMP. Able to effectively manage multiple projects and in fast-paced environments.
  • Successful software implementations
  • Trained in multiple PM disciplines
  • Confident, polished team facilitator
  • Time, Payroll, HR Systems and processes expertise
  • Skilled project leadership
  • Natural Ability for Discretion and Good Judgment
  • Effective liaison across multiple teams and tiers

KEY SOFTWARE STRENGTHS:

MS Project & MS Project Server, PlanView, Clarity, LiquidPlanner

MS SharePoint & Teams, Remedy, Symmetry, Techsmith Camtasia and Snagit

Ceridian / DayForce, Kronos, Paycom, Confidential & Confidential SAAS

SAP HCM HR & Payroll, CATS, SAP Time Evaluation, SAP FICO

SQL Server, MS Office, MS Access, VB/VBA

CAREER EXPERIENCE:

Confidential, Smyrna, TN

Sr. IT Project Manager

Responsibilities:

  • Coordinated project activities using internal Waterfall methodology and governance for PSImetals application implementation.
  • Functioned within overarching PMO guidelines to introduce project management ideas and processes, develop project-specific materials and artifacts.
  • Scheduled and facilitated meetings across multiple resource groups and teams and liaised with vendor to complete tasks and manage project timeline.

Confidential, Bend, OR

Sr. IT Project Manager

Responsibilities:

  • Managed implementation of Kronos WFC in over 30 countries leveraging local resources to identify local compliance rules and project risks.
  • Facilitated interactions with overseas and US teams, both internal and client, while coordinating project activities using a hybrid Agile/Waterfall approach.
  • Tracked project progress and communicated with executives and other stakeholders via regular meetings and reporting.
  • Introduced stringent project management oversight and restructured reporting and meeting cadence to support initiative’s progress for this healthcare organization to get Kronos WFC project back on track and completed successfully.
  • Successfully recovered project timeline and activities and deployed across the enterprise on the deadline.

Confidential, Franklin, TN

Sr. IT Project Manager

Responsibilities:

  • Led internal project team and liaised with vendor implementation team deploying Paycom Payroll / Human Resource / Time solution for this health clinic client.
  • Managed training, meeting cadence, team coordination across multiple sites, and the introduction of project controls and internal process improvements.
  • Collaborated closely with executive staff to identify new opportunities for process and procedure change and executed those changes successfully.

Confidential, Nashville, TN

Project Manager

Responsibilities:

  • Initiated internal process improvements in payroll department through reorganization of responsibilities, payroll cycle steps and implementation of an audit tool.
  • Represented the interests of the Payroll department as part of a corporate initiative to upgrade and improve Kronos, ADP and other enterprise systems from Finance through to the sites.
  • Acted under the guidance of the Director and Executive VP to increase department efficiencies through multiple intra- and inter-departmental projects including Kronos upgrade effort and ADP improvements.

Confidential, Nashville, TN

Volunteer Coordinator

Responsibilities:

  • Provide ongoing logistical support and financial oversight to the entire organization, its teams and members under the guidance of the Board of Directors.
  • Established the new position of Volunteer Coordinator and took over management of volunteers, merchandise, and retail sales across this state organization and increased sales in 2016 season to 161% over previous year.
  • Implemented Square sales and inventory system (POS), developed training material and reporting metrics to manage sales and sales objectives.

Confidential, Brentwood, TN

Sr. IT Project Manager

Responsibilities:

  • Led efforts to identify, develop, and deploy global technical solution for this insurance organization to capture over $200M in revenue from its corporate customers.
  • Coordinated internal software development efforts between offshore vendor resources and internal IT teams, business users and stakeholders.
  • Responded effectively to changes in a highly dynamic environment while meeting the deadlines necessary to realize assessments utilizing hybrid Agile/Waterfall methods and Planview system.

Confidential, Franklin, TN

Project Management Advisor

Responsibilities:

  • Drawing on ITIL governance concepts and Project Management fundamentals provided guidance and insight on project management methodologies and best practices in line with internal PMO practices.
  • Conducted training and provided Project Management templates and materials for use by internal staff to improve efficiencies and success in project oversight for this large retail organization.
  • Worked with executive staff to develop project workflow, governance process, and workflow leveraging existing PMO standards while preparing the team for improved CapEx oversight and Project Server utilization across the enterprise.

Confidential, Brentwood, TN

IT Project Manager

Responsibilities:

  • Evaluated MS Dynamics AX project requirements, resources, and timeline and instituted changes in process and procedures to streamline activities and re-invigorate progress within this aluminum manufacturing organization.
  • Established fundamental reporting and communication processes along with stringent but flexible project management guidelines and directed project activities of internal staff for successfully delivery.
  • Oversee efforts at multiple varying sites working closely with corporate IT staff and local functional users and executives to determine appropriate actions and timelines for system implementation.

Confidential, Chicago, IL

Project Manager

Responsibilities:

  • Oversaw project efforts on multiple Kronos WorkForce Central versions (6.1, 6.3, 7.x) and implementations for enterprise clients across the country including Scripps Health and Sheetz.
  • Managed internal team members contributing to projects under my leadership to stay on track and meet project deliverables and deadlines.
  • Worked closely with client staff and management to identify project goals and objectives and ensure successful implementation of systems or modules for various national clients.

Confidential, Brentwood, TN

Time and Attendance Program Manager

Responsibilities:

  • Initiated Time and Attendance Program to oversee and manage multiple parallel efforts in individual business units within the organization including two Kronos implementations and an upgrade, a DayForce implementation, and SAP HCM process improvement.
  • Managed project teams with associated budgets, schedules, and deadlines with a total portfolio value of approximately $12.5M for the project streams.
  • Functioned effectively across portfolios and business units to establish intra-team rapport and achieve consensus to establish enterprise goals and strategic models.

Project Manager

Confidential, Nashville, TN

Responsibilities:

  • Successfully deployed enterprise HRIS Confidential core HR & PY across 24 separate agencies with locations in 47 states and 59 countries within an aggressive timeframe.
  • Configured, validated, and tested system modules and functions including payroll processes and rules, human resource policies and time & attendance rules.
  • Worked closely with executives and staff at all levels to strategize for change and meet the current and future needs of the overall organization and its transformation through this process.

Confidential, Atlanta, GA

Program Manager

Responsibilities:

  • Managed all aspects of HRMS Confidential Implementation project start including budget, assigned Project Leads, coordinated vendor and stakeholder relationships.
  • Conducted discovery and blueprinting of business requirements for Human Resources, Payroll, Time, Benefits, and Recruiting.
  • Identified and enrolled team members representing the various departments to function as subject matter experts, project managers or support personnel for the Confidential project.

Confidential, Nashville, TN

Kronos WorkForce Central Implementation Consultant

Responsibilities:

  • Contributed as a member of Kronos Implementation team to the enterprise-wide deployment of Kronos WorkForce Central v6.1 to replace paper time submissions, eTime, and Ceridian applications into one system and process.
  • Configured system settings, profiles, pay rules and other key aspects of the application to be utilized by 3000 local and nation-wide colleagues.

Confidential, San Francisco, CA

Director of HR & IT Operations

Responsibilities:

  • Responsible for all aspects of Human Resources including Time & Attendance, and Payroll processes for all employees and staff at ten specialty retail cafes
  • Developed internal processes and procedures; trained managers and staff on HR and Payroll compliance and labor practices
  • Oversaw internal IT systems and support; upgraded management software; implemented HR system, Payroll application, and POS system across enterprise

Confidential, Sandpoint, ID

Senior Developer, Finance, HR & Payroll Systems

Responsibilities:

  • Functioned effectively as Lead SAP HCM/Payroll Analyst for a $1.2Bdollar multi-channel retailer.
  • Configured, managedand supportedUltiPro HR, Payroll, and Ceridian Time & Attendance systems servingapproximately 16,000 employees across 48 states.
  • Achieved an 85% reduction in downtime with effective user training and ongoing support for all aspects of the Confidential application including server environment, upgrades, and updates.
  • Successfully maintained production systems and simultaneously managed the deployment and implementation of three enterprise-wide SAP projects.
  • Completed ITIL v3 certification and coursework in ITSM, C#, and multiple SAP modules.

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