Summary:

• Project Manager with over 12 years Information Technology experience in systems analysis, solution design, application development, and software implementation
• Understand customer requirement and provide technical oversight design, development, and testing to multiple projects. Manage resource plan and budget to complete projects on time and on budget.
• Lead a database consolidation project and provided a single reporting solution to client
• Manage technical solution for web based time management system
• Managed multiple websites related to IAPD and EPDA organizations Java, C , XML, ASP
• Reduced 20 IT spend through systems simplification and outsourcing. Worked with global executive leadership to understand organizational needs and develop IT strategy.
• Managed corporate membership and billing management system iMIS
• Developed online testing and certification program for members converted to key IAPD revenue source
• Worked in a team environment to deliver one of the first social networking software Pen-Pal in India

Technical Skills:

• Programming: C, C , SQL, PL/SQL, HTML, DHTML, Perl, JavaScript, Pascal, XML, HTML/CSS, Visual Basic 6.0, ASP, Apache, Coldfusion.
• Databases: Oracle 8, Oracle 8i, Microsoft Access, MYSQL, SQL server
• Tools: Adobe Photoshop, Macromedia Dreamweaver, Flash 5, MS Visio, Smart draw, VSS, CVS, Microsoft Office tools, iMIS membership management software , Crystal reports, ColdFusion server, Peachtree, MS project.
• Windows Administration: Windows 2000, Windows NT, Windows Server, IIS, FTP, Exchange Server, Active directory, DNS, WINS, DHCP
• Networking: EIGRP, OSPF, RIP, TCP/IP, Subnets, Wireless routing knowledge, VLANS.

Professional Experience:

Confidential

Project Manager

• Recently managed an Ecommerce application involving designing, development and implementation of a major garment manufacturer. The scope was to expand and market their business on a global platform.
• Responsibilities:
• Define UI/UX strategy and design wireframes, HTMLs for static/dynamic pages, email templates, sign up/checkout flow.
• Co-solution product catalog design, profile design, SEO, shipping rules, product restrictions, payment gateway rules and order management system rules along with technical architects/Development leads.
• Lead team of 15 offshore resources which comprised of Business Analysts, UI/HTML developers and QA testers during entire lifecycle of project.
• Provided weekly status update of each phase to business stakeholders.
• Articulated User Stories and maintained the same in a Product Backlog.
• Maintained effective communication of project changes across various business groups and IT to ensure everyone is aligned with the change.
• Created business process flows using MS Visio which explained the process flow that helped the developers to conceptualize the finished product.
• Co-ordinated communicated and validated the requirements with Development and QA team throughout the project lifecycle.
• Other responsibilities with ARS project dependent :
• Direct and manage Systems Development Life Cycle SDLC in Customer Relationship Management CRM applications.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Utilize strong analytical and product management skills to enable project requirement definition and planning, analysis, design, testing, systems integration, test scripting and end-user training.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Estimate the resources and participants needed to achieve project goals. Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
• Where required, negotiate with other department managers for the acquisition of required personnel from within the company.
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.
• Organize JAD/JAR and Business Requirements sessions to identify and manage project dependencies and critical path.
• Plan, schedule timelines, track milestones and deliverables. Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine the frequency and content of status reports from the team, analyze results, and troubleshoot problem areas.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Coach, mentor, motivate and supervise team members and contractors, and influence them to take positive action and accountability for their assigned work.

Confidential

IT Manager

• Responsible for both IT management and hands on technical functions
• Reduced 20 IT spend through systems simplification and outsourcing. Worked with global executive leadership to understand organizational needs and develop IT strategy.
• Managed and negotiated contracts with IT service providers
• Managed multiple websites related to IAPD and EPDA organizations Java, C , XML, ASP
• Involved in developing the XML documentation
• Performed data center operations including backups, restore, and hardware/software maintenance
• Designed and implemented Cisco network upgrade for the IAPD facility
• Managed corporate membership and billing management system iMIS
• Integrated iMIS to corporate website increased website traffic 100,000 hits/day in 2 year
• Developed online convention registration system increased 25 paid attendance in 2 years
• Developed online testing and certification program for members converted to key IAPD revenue source
• Developed complex reports for leadership team using Crystal Reports.

Confidential

Programmer / Analyst

• Responsibilities included Software process definition, code design and review
• Created use case, sequence diagram, and data model.
• Created different applications and websites using Java Script, Visual Basic, Perl, HTML, ASP, Visual Studio, and XML
• Developed a knowledge management system improved 10 development team productivity
• Created prototype solutions and performed on site customer demonstrations
• Developed travel and vacation reservation system Java Scripting for a travel company
• Worked in a team environment to deliver one of the first social networking software Pen-Pal in India

Confidential

Programmer / Analyst

• Responsibilities included analysis, design, development, and maintenance of various client applications. Created use case, sequence diagram, and data model. Created different applications and websites using Visual Basic, Perl, HTML, ASP, Visual Studio, and XML.
• Developed library management system for an educational institution
• Designed and developed a Hospital Management System for a local hospital client
• Designed and developed a human resource and job repository system for a non-profit organization

Confidential

Programmer / Analyst

• Responsibilities included analysis, design, development, and maintenance of various client applications. Created use case, sequence diagram, and data model.
• Developed point-of-sale software and Purchase order system for a local retail store
• Improved software process based on SEI Capability Maturity Model
• Followed SDLC methodology to implement intranet and external website applications
• Developed applications including content management, phone people directory, proposal tracking, etc