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Project Manager Resume

New Hyde Park, NY


  • Solution oriented project manager, experienced in project delivery, process improvement, analysis and reporting. Self starter and entrepreneurial, with proven ability to apply analytical skills and clear judgement to efficiently resolve business problems. Inclusive leader, collaborative team member, creative and driven individual with strong communication, negotiation and organizational skills.


Project Manager

Confidential, New Hyde Park, NY


  • Develop and manage project plans determining time - frame, funding limitations, procedures, staffing requirements and allotment of resources to various phases of the project
  • Perform project risk management: identify/mitigate risks and resolve issues by enabling timely escalations and decision making to safeguard project scope, schedule and budget
  • Manage the project communication plan - including preparation and presentation of regular project status reports to key stakeholders, project governance materials and meetings facilitation, develop various project reports for management, clients, users, etc.
  • Manage activities of project staff to ensure project progress is on schedule and within budget - outline work plan and assign duties, responsibilities and scope of authority
  • Confer with project staff to provide technical advice and resolve problems.
  • Coordinate project activities with organizations or agencies outside the health system
  • Track actual performance against planned project performance, analyze variances, and work with project team to ensure all customer needs are met while maintaining control of the project

Sr. Project Coordinator

Confidential, New York, NY


  • Coordinated implementation of new medical billing system
  • Created and implemented monthly reporting procedures ensuring effective project discipline and control
  • Facilitated meetings, wrote meeting minutes and action items, followed up on action items
  • Coordinated the workload of a 7 member remote team
  • Administrated and ensured accurate time reporting by the project team (using Clarity PPM)
  • Performed internal user support for medical coding software (Eagle, Allscript and SRM)
  • Process improvement: proactively developed a new reconciliation procedures that streamlined and resolved system errors that had been causing accounts to remain unbilled; automated the monthly error recovery process, resulting in savings of ~6 man-days per month

Project Coordinator



  • Coordinated the delivery of various green building project documentations (LEED AP)
  • Performed weekly status reports to ensure project documentations, sales and campaigns are on track
  • Designed and implemented marketing strategies and ran successful digital marketing campaigns, increasing sales with ~20% / campaign

Customer Account Representative Lead

Confidential, New York, NY


  • Implemented specific sales initiatives and campaigns into overall sales strategy, increasing sales by 15%
  • Built and maintained strong trusted advisor relationships with bank clients
  • Originated loan applications and sales of other financial products
  • Facilitated opening new accounts and managed changes to existing ones
  • Gathered improvements requirements from various stakeholders and documented processes and procedures within the CSR team
  • Assisted with the preparation and development of branch sales plan
  • Developed and ran periodic branch promotional initiatives, performing an active Branch Ambassador role that increased brand awareness and customer engagement

Operations Manager

Confidential, New York, NY


  • Managed a team of four Real Estate Agents
  • Performed financial management - budgeting, forecasting and payroll
  • Successfully executed motivational programs designed to increase employee productivity and decrease company costs

Account Manager / Supervisor

Confidential, Hempstead, NY


  • Supervised 15-20 employees and trained new employees
  • Collected an average of $150,000 per month and affected an average of $270,000 per month
  • Managed the automated dialling system

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