Support Consultant Resume Profile
PROFESSIONAL EXPERIENCE
Project Manager and Senior Systems Consultant
Project manager and consultant team lead of multiple full cycle implementations. Project management experience includes budget, resource, and project planning and direct management of project team. Significant experience with detailed process design, system blueprinting and design, presentation development and delivery, and client interaction at all levels of the organization.
Confidential
Senior Project Manager
- Project manager working within the project Management Office PMO
- Responsible for managing multiple high profile IT projects from initiation to closure
- Responsible for internal PMO advancement within organization
- MLL Consulting, Independent Contractor
Confidential
Non-Profit, ERP Support Mentor
Confidential
Public Sector, SAP HR Project Manager/Consultant
- Personnel Administration and Organizational Management lead consultant for HCM implementation
- HR/Payroll Project Manager primarily responsible for post Go-Live system projects
- Non-Profit, ERP Project Manager
- Responsible for internal coordination of the ERP implementation of Agresso for HR
- Execution of system design, build, testing, training, and change management for HR
Confidential
Life Sciences, SAP HR Consultant
- HCM/LSO Integration Lead responsible for managing HCM and LSO teams through design, system build, and testing
- Personnel Administration consultant for HCM implementation
Confidential
Consumer Products, SAP HR Consultant
- HCM Team lead managing PA, OM, BN, COMP modules and colleagues
- Personnel Administration and Organizational Management lead consultant for HCM implementation
- Integration and Parallel testing manager
Confidential
Public Sector, SAP HR Consultant
- Personnel Administration lead consultant for HCM implementation
- Configuration and testing of custom developed solution for Personnel Administration
Confidential
Public Sector, SAP HR Consultant
- Personnel Administration lead consultant for full cycle HCM implementation and Go-Live support
- Completion and presentation of PA/OM blueprint, configuration, and training materials
- Integration testing lead for all HCM modules
Confidential
Service Sector, SAP Payroll Support Consultant
Post Go-Live configuration, testing, and documentation of SAP Payroll module
RELEVANT SKILLS
- Business Software Solutions Agresso Business World
- ABW, including HR, Absence, Training and Competence
- Business Software Solutions SAP
- SAP HCM, including Personnel Administration, Personnel Development, Organizational Management, Training and Events, Time Management, Benefits, and Payroll
- Additional SAP experience, including Solution Manager, Concurrent Employment, ESS and MSS
- EPI-USE Advantage Toolkit
- Business Software Solutions ServiceNow
- Utilized as project management tool
- Documentation Solutions RWD uPerform, Captivate
- Computer Programming ABAP, HTML, SQL
- Proficient in Microsoft Word, Excel, Access, Project, Office and PowerPoint
- PMI and ASAP methodologies
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