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Senior Manager Resume

SUMMARY:

  • 15 + Years of SAP hands - on and Managerial experience
  • 25 + Years of Information technology Technical and Managerial experience
  • Diverse Industry Knowledge by working in a variety of industries such as retail, consumer goods, manufacturing, insurance, and transportation
  • Multi-cultural by working in multiple different countries with multiple cultural ethnicities
  • 3 Full life cycle implementations

PROFILE:

  • Core competencies in ERP (SAP), outsourcing, business process alignment, shared services, and strategic planning Senior Principal Consultant with over 15 years of SAP experience
  • Proven ability to define and lead multi-million dollar transformational projects in a high matrix environment
  • Relationship oriented executive with diverse leadership positions in a global Fortune 50 companies
  • An empathetic and performance-driven, SAP certified, information technology executive with multifaceted expertise in corporate information technology projects, system development, and Business analysis
  • Demonstrated mastery of all phases of the project life cycle, budgeting, scheduling, quality and risk management
  • Working knowledge of Financial Systems, Credit Cards, Delinquent Accounts, Sales, material and Supply Chain Management
  • Readily adapts to handle multiple projects, focusing on client needs in fast-paced, rapidly changing environment.
  • Delivers innovative solutions and strategies to exceed organizational objectives

TECHNICAL PROFICIENCIES:

SAP Project Management

SAP Joint Project Management

SAP Center of Excellence-Based Management

Managed Budgets, Proposals and SOW

People Leadership

Cost/Schedule Performance

SAP Technical/Functional

ASAP

Solution Manager

SAP SAPHIRE and TECHED presentations

SAP R/3 - ECC

SD, MM, WM, FICO, CRM, SRM, SCM, BW/BI

PROFESSIONAL EXPERIENCE:

Confidential

Senior Manager

Responsibilities:

  • As a Senior Manager led a team of 20-25 technical / Functional team members.
  • Performed the base line support as well as upgrades and enhancements. Led the team in moving from SAP 4.7 to ECC 6.0. Determined resource requirement and prioritized work intake
  • Led a SCM team focused primarily on Demand planning & forecasting
  • Led a PP team working on MP, MPS
  • Determined resource requirements and managed work intake, prioritized work and forecasted future demand based on outstanding customer requests

Confidential

Project Manager

Responsibilities:

  • Responsible for oversight and quality assurance of Consultant delivered Services
  • Responsible for day-to-day supervision of on-site Consultant resources
  • Collaboration with Offsite Coordinator regarding Services provided by offsite resources
  • Supported modules: FICO, PM, MM/WM/SCM, SRM/CLM, PS, HCM
  • Led a team to optimize the MP, MPS within PP module
  • Meet with client to discuss current needs, problems encountered during first implementation
  • Provide detailed assessment findings document to client
  • Helped on-board new resources to team and led knowledge transition

Confidential, Dallas, Texas

SAP Enterprise Application Director

Responsibilities:

  • Led enterprise application management technical team of 60 people, including on-shore and off-shore resources.
  • Led ABAP, (BW/BI) and application interface, (TIBCO, Informatica, XI), teams for baseline support
  • Provided leadership and supervision to all SAP and integration work related to virtual SAP Center of Excellence.
  • Spearheaded a project to enhance / improve the functionality of SCM
  • Helped on-board new resources to team and led knowledge transition of new run work as SAP implementation and release team delivered new functionality in future
  • Determined resource requirements and managed work intake, prioritized work and forecasted future demand based on outstanding customer requests
  • Worked with preferred vendor to define and establish sustainable and scalable employee/partner resource model, taking into account on-shore/off-shore approach to enhance service and customer satisfaction
  • Established and refined quality standards and reviewed processes uniform across all SAP and AI teams and process to enable sharing of best practices across all Confidential Business Solutions Group SAP (PBSG) and AI teams
  • Actively participated on functional teams to provide support to end users, including supporting break-fix activities, enhancement activities, and development activities

Confidential

SAP Senior Manager

Responsibilities:

  • Directed, maintained and managed team of 10 responsible for implementing SAP and multiple modules. Closely managed all aspects of requirements, design, development and implementation of project. Maintained tight control over scope and schedule, ensuring on-time delivery and ultimately saving the company money
  • Spearheaded all aspects of all phases of the SAP implementation project life cycle
  • Provided leadership skills to effectively manage conflicts, establish relationships and sustain motivated project team
  • Established and maintained a high level of customer satisfaction and delivered quality technical solutions
  • Implemented SAP FICO,SD, SCM
  • Conducted SAP Project Management training using ASAP methodology

Confidential, Chicago, Illinois

SAP Project Manager

Responsibilities:

  • Supported project management for integration-related work, production support, and managing staff
  • Provided advanced skills to resolve complex problems not covered by existing procedures or practices
  • Developed resolutions to high-impact, complex, and cross-functional problems
  • Managed multiple SAP FICO and Collection & Disbursement (CD) projects simultaneously
  • Conducted (ERP) concept and objective training for business group
  • Provided broad range of customized information technology professional services designed as affordable solutions for small to mid-size companies
  • Conducted multiple training courses for SAP fundamental, ABAP programming, SAP ASAP, and testing
  • Recommended 4.7 SAP implementation with WM, SCM, SD, FI, MM and APO modules for SIPA automobile manufacturer
  • Actively participated in implementation of functional modules
  • Worked on committee to select employees for SAP training
  • Assisted with transport system
  • Evaluated ERP packages PeopleSoft, Bann, SAP, JD Edwards, and Oracle for Ministry of Petroleum and recommended SAP system using Titanium 2-based systems
  • Developed and implemented new functionality in MM and SD modules to accomplish client’s requirements in shipping and tracking utilizing ABAP/4 dialog processing
  • Consulted on implementation of SD, WM, MM, SCM, SD, FI, and APO modules
  • Supplied technical and project management support for e-Business project
  • Served as consultant for Dr. Pepper, Hasbro, and BASF through sub-contractor

Confidential, Dallas, Texas

Project Manager

Responsibilities:

  • Designed and trained technical support team to support integrated SAP solution
  • Developed and implemented certified SAP solution interfacing SD module to provide shipping and tracking capabilities; interface validated and in production
  • Spearheaded initial planning of supply chain management project utilizing SAP’s APO and BW modules
  • Provided pre-sales support to prospective customers of FedEx Solution-Express Bridge interface
  • Presented Express Bridge interface to SAPHIRE and TechEd user groups
  • Directed upward compatibility of interface with SAP future enhancement and certification
  • Created and conducted in-house training courses for FedEx interface support team

Confidential, Irving, Texas

SAP Consultant

Responsibilities:

  • Developed and implemented new functionality in SD module to accomplish client’s requirements in material determination and allocation utilizing ABAP/4 dialog processing
  • Reviewed customer requirements to determine ABAP/4 implementation status and applied OSS Notes to multiple tasks
  • Participated in SAP four-month certification program and completed SAP certification successfully
  • Created and implemented major enhancements in SD, FI, and WM modules, utilizing User Exits, Field Exits, and enhancements to sales order, purchase order, and general ledger using ABAP/4
  • Designed several BDC programs to automate multiple processes in SD, FI, and foreign trade applications
  • Assisted SAP customers with urgent problems using OSS at SAP hotline site in Austin

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