PROFESSIONAL SUMMARY:

• PMP, Scrum and Salesforce.com certified IT Program Manager with over 10 years of Project Management experience at Fortune 500 companies in Banking & Financial and Health Care Industry.
• Experience in problem solving, communication skills, conflict resolution and managing concurrent multiple projects of $7 - 8M on annual basis. Proficient in establishing and leading cross functional teams of 15-20 resources.
• Successful at managing and executing project management methodologies such as Agile, Scrum and SDLC while adding value for product owner and key stakeholder groups.
• Achieved annual reduction of 30% in hardware costs by consolidating large number of databases in Amex data center
• Managed large multi-year programs with an annual budget of $10 Million with cross functional teams of 40 - 50 resources
• Have served as a Board member of Architecture Review Board (ARB) in Big Data Infrastructure Engineering team to ensure all Big Data projects being deployed to Gold and Platinum environments are following Confidential security standards and have approval fron Data Governance teams
• Achieved 10% technology risk reduction by managing security programs in partnership with technology architects, governance teams and UNIT CIOs.

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Program / Project Manager

Responsibilities:

• Managed programs with 6-8 simultaneous projects of up to 15 team members per project in various global locations.
• Managed Clarity projects up to $7+ Million annual funding and 30+ resources with less than 2% forecast versus actual variance
• Developing plans for analysis, design, construction, testing, implementation, quality assurance, and systems acceptance . Managing/leading multi-disciplined project teams and resources
• Managing project budgets and schedules. Status reporting and facilitating decision-making among stakeholders
• Formed a Salesforce center of excellence (Salesforce CoE), and managed PMO staff.
• Implemented Agile software development methodology and Provided project direction by facilitating scrum of scrums for various technology scrum teams and communicating and coordinating with agency management on project
• Developed near real-time metrics for leadership dashboards and executive management summaries for strategic decision making.
• Identifying project risks and ways to mitigate these risks to avoid impact to project timelines or budget.
• Managed long-range IT investment planning, strategic initiative while decreasing Technology Costs.

Confidential, Boston, MA

Project Manager

Responsibilities:

• Managed project from inception through execution including planning, budgeting, scheduling and monitoring.
• Led cross functional teams of technical, financial and business units.
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
• Monitored projects on an ongoing basis, evaluating progress and quality, managing issue resolution and taking corrective action as necessary.
• Conducted weekly status update meetings to ensure strict adherence to scope and schedule.
• Project planning, resource identification and estimation using WBS
• Conducting JAD sessions
• Risk Identification and mitigation plan
• Task scheduling, resource identification, guiding, tracking and communicating with stakeholder
• Identifying and coordinating migration effort with various groups within John Hancock and Hexaware
• Identifying project dependencies and Code change
• Coordinating migration tasks with offshore team in Mumbai, India
• Providing periodic project status to management Hexaware Technologies
• Overseeing user acceptance testing and user manual preparation as well as end-users

Confidential, Springdale, AR

Technical Lead / Project Manager

Responsibilities:

• Participated in Business requirement gathering sessions
• Business Requirement Analysis and documentation
• Preparing WBS and efforts estimation
• Developed functionality in C# and Oracle stored procedures and Unit testing
• Participated in code review with other project team members
• Supported QA team in System Testing and defects resolution
• Supported Business Partners in Users Acceptance testing and defects resolution
• Code deployment in Test and Production environments
• User Manual preparation and End Users
• Transition to Production Support team for on-going support

Environment: MS Visual Source Safe & Team Foundation Server, C# .Net 2.0, SharePoint, Java, JSP, PL/SQL, Rational Application Developer (RAD) 7.0 with Struts, WebSphere Studio Application Developer (WSAD) 5.1.2 with Struts, Visual Studio 2005 with Ajax Toolkit, MS SharePoint, Visual Studio 2008, Toad for Oracle 9.0, IBM WebSphere 5.1, IBM WebSphere 6.1, IIS 5.1, Oracle 9i, Windows XP and IBM AIX, Mercury Test Director, MS Projects and MS Office

Confidential, South Portland, ME

Technical Lead

Responsibilities:

• Coordinate with WellPoint network support team and Cognizant network support team to establish connectivity from South Portland, ME to Coimbatore, TN, India
• Understand Health Care business and technical environment and Knowledge transition to offshore team
• Code review with Wellpoint Technical resource and Unit Testing
• Weekly status reporting to WellPoint project managers and director
• Coordination project development work with offshore project manager and guding them
• Deliver project deliverables to WellPoint team
• Conflict resolution within the team
• Escalating any issues during the project execution to WellPoint management