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Sr. Project Manager/scrum Master Resume

San Diego, CA


  • Certified Scrum Master by Scrum Alliance/Project Manager, 14 years of versatile experience in teh Information Technology space at teh top - tier clients in USA and EUROPE for various domains like Manufacturing, Finance, Consumer Product Groups, Health care/Pharma services, Banking and Retail industries
  • Experienced Scrum Master for business development products. Facilitated teh daily standups. Helped teh team maintain their burndown chart, Scheduled retrospectives, sprint reviews or sprint planning sessions. Shielded team from interruptions during teh sprint, removed obstacles or impediments that effect teh team. Walked teh product owner through more technical user stories, encouraged collaboration between teh Scrum team and product owner and maintained Products Artifacts
  • Experienced end to end project management including activities like initiating projects, creating project plans, effort estimations, schedules, resource management, project execution, status tracking and reporting, metrics analysis, risks and issues management, project closures etc.
  • Encouraged teh use of Agile Engineering Practices wifin teh development team, Challenge team wif Agile management innovations and Exchanged constantly wif other Scrum Masters in teh Organization
  • Facilitated team for better creativity and tried to improve teh efficiency of teh development team; Enforced meeting time-boxes while conducting all key Agile ceremonies; Guided team Scrum process and maintained teh integrity of Scrum values
  • Helped team to write or split User Stories, adapt product visions, order product backlog items, release planning being familiar wif teh product and team’s product
  • Worked as a facilitator and Servant Leader who encourages and demands self-organization from teh development team; Worked wif team on Product backlog refinement, Sprint Zero, Sprint backlog refinement, Sprint planning, Sprint Retrospective, Sprint Review, Product increment, Sprint/Product releases etc.
  • Worked wif Open minded, Collaborative, Enthusiastic and Agile minded (doing in agile and being in agile)
  • Experienced in multiple vendor team management (internal and external) and cross functional team management and worked in matrix organization
  • Managed/tracked projects and program financials/budgets (SOW, contracts budget forecast, accruals, invoices etc.)
  • Experienced Microsoft Project Plan, Clarity, Open Workbench, IBM Lotus Notes, Remedy, RAID, RASCI, VISIO, Service Now, JIRA, Confluence, Bit Bucket, Risk matrix, Weekly dashboard and executive reports, Critical path finding



Confidential, SAN DIEGO CA


  • Manage Data Center Infrastructure upgrade, Wireless upgrade and Resiliency for Distribution Centers, Firewall Upgrade, XOOM implementation at Enterprise level.
  • Served as a Scrum Master - Automation using Terraform & Chef for Servers spinning and configuration along wif F5, FW, IPAM (Infoblox) as needed for Confidential Application teams
  • Lead a variety of different types of projects utilizing several different methodologies (Waterfall, Agile, Lean) including, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrade and deployments
  • Manage multiple projects and have end to end responsibility for teh work effort and lead both technology and non-technology
  • Establishes project requirements, priorities, and deadlines
  • Working wif multiple vendor companies like Check Point, Infoblox, WWT/CISCO, DELL etc.
  • Ensures project is completed in accordance wif all Risk, Architecture and other relevant firmwide guidelines.
  • Coordinates resources (staff, equipment, vendors and consultants) across projects
  • Responsible for coaching and mentoring less experienced team members
  • Manages budget for assigned project(s), monitors project progress and adjusts resources and priorities accordingly
  • Guides projects through all phases, ensuring processes are followed, required documents are completed, and required tracking systems are kept updated
  • Develops and manages to project plan and work breakdown structure (WBS). Identifies, assigns, tracks, escalates, resolves issues
  • Experience in tracking teh tasks and progress of a major project, escalating and resolving issues, planning for and managing resources and funding
  • Holds resources accountable for deliverables on time and budget
  • Schedules and facilitates regular meetings to review progress and status, and ad hoc topical meetings; formulates agendas and documents minutes, action items. etc.




  • Facilitated teh Scrum process for multiple vertical teams at Organization level
  • Coordinated Product Owners and Scrum team activities
  • Removed Scrum Team impediments
  • Coached Scrum teams on Scrum theory and practices
  • Facilitated Release Planning, Backlog Grooming, Sprint Planning, Sprint Review, and Sprint Retrospective meetings
  • Helped Product Owners create teh prioritized Product Backlog
  • Facilitated presentation of completed Scrum Team deliverables for Product Owner approval
  • Participated in and supports process improvement initiatives
  • Assessed programs/projects to identify process concerns through process audits and observations
  • Experienced in working wif projects/products and programs like Connected Vehicle (Telematics), Google Search Appliance (GSA), Weblogic upgrade, Windows uplift, z/OS upgrade, Data center migration, Data Center Merge, Data center tools uplift, SAN & Storage upgrade, Cloud envs (AWS/Azure), DevOps, Big Data (Hadoop), Network monitoring tools upgrade (SCOM/Netcool/IBM Tivoli/Foglight/Application Dynamics), Documentum upgrade, Network LAN/WAN switches upgrade, Autonomy upgrade, Amazon Web Services (AWS), Microsoft Azure
  • Provided operational assistance to address and resolve actions necessary for process compliance
  • Overseen and managed teh operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management
  • Reviewed status of projects and budgets, managed schedules, and prepared status reports
  • Assessed project issues and developed resolutions to meet productivity, quality, and client-satisfaction goals and objectives


Confidential, Buffalo Grove IL


  • Managed projects of Mail order application system
  • Worked on infrastructure delivery as required by Application development teams
  • Worked wif multiple vendor teams and cross functional teams
  • Worked on requirement gathering, analysis via discussions/meetings wif IT/Business Management
  • Managed various projects using tools like Microsoft Project Plan, Share point & HP quality center
  • Prepared and Managed Project charter, WBS, RACI matrix, Project schedule, Project contracts
  • Communicated regularly to project teams/IT mgmt. Weekly status report & RAID documents
  • Provided timely updates to IT management on projects status, issues and mitigation steps
  • Conducted defect prevention meetings to minimize teh common repetitive errors in system development
  • Worked on requirement gathering, analysis via discussions/meetings wif IT/Business Management (Waterfall methodology)
  • Worked as Technical Project Manager for Application delivery (for EEM 360 - Eligibility, Enrollment & Membership) - Application processing, Membership processing, Group and Product Structure, CMS processing, Correspondence system, Interfaces and Conversion
  • Developed and managed project plans, finances and project artifacts
  • Worked wif multiple vendor teams and cross functional teams having perfect project planning
  • Supported in writing functional documents for - Enrollment letters and follow up processing
  • Converted functional requirement into technical requirement
  • Assigned teh work to teh team members and tracked their efforts and deliverables
  • Provided timely updates to IT management on projects status, issues and mitigation steps
  • Conducted defect prevention meetings to minimize teh common repetitive errors in system development
  • Participated in regular team meetings and provided resolution for various issues


Confidential, Omaha NE


  • Developed solutions to teh business under teh direction of IT Management
  • Developed and managed project plans, finances and project artifacts
  • Monitored regularly batch for production jobs and advise team to have permanent fix for teh frequently getting abends
  • Identifying teh work priority, assigned tasks to team along wif review on deliverables and effort estimate
  • Managed various projects using tools like Share point & ISSS Remedy System (Waterfall)
  • Provided class room training related to technology & application to teh team and new joiners
  • Interacted wif business users to get teh business requirements
  • Developed and managed project plans, finances and project artifacts
  • Worked wif multiple vendor teams and cross functional teams
  • Managed various projects using tools like CA Clarity, Share point, Lotus notes & ISSS Remedy System
  • Prepared/communicated regularly to project team Weekly status report, Project dashboard, & RAID documents.
  • Provided timely updates to IT management on projects status, issues and mitigation steps
  • Managed projects at various stages of SDLC - requirements analysis, design, coding, implementation, test data and test case preparation, unit testing, integration testing, support to QA, UAT and post-implementation support
  • Different FTP setups for mainframe, Windows, LAN and UNIX downstream and upstream feeders




  • Dual role played as Onsite co-coordinator and as consultant to teh 9 different 3M regions (9 different countries in Europe for 3M facilities)
  • Good role played as a consultant in understanding teh different 3M regions queries/issues and providing timely responses/resolutions/advises. Also as a consultant, distributing fixes/new enhancements to different regions explaining teh need & priority by understanding their business
  • Worked wif E1m systems mainly wif Mainframe - JDE interface using ECOS
  • Worked wif CICS, IBM MVS, TSO, SPUFI, QMF, ISPF, VSAM, JCL, File-Aid, Endeavor, PL1, CA-Datacom, CA-Ideal, Data query, Performance tuning and optimization, Ad-Migrate & Ad-Build etc.
  • Worked in teh project at various stages of SDLC (Waterfall) - requirements analysis, design, coding, implementation, unit testing, integration testing, user acceptance testing support & post-implementation support
  • Implemented application changes as required, in accordance wif Albertson’s SDLC policy
  • Identifying teh impacted elements in teh system in phase wise as per teh requirements
  • Unit tested teh changes developed as per teh requirement and implementation in teh production
  • Worked on Integration & System testing for teh changes developed as part of multiple phasesWorked on regression testing phase for teh changes developed
  • Worked on Application enhancements in teh System which involves various stages of SDLC - requirements analysis, design, coding, unit testing, integration testing, support to quality assurance, implementation & post-implementation support
  • Interacted wif IT management to get teh business/technical requirements
  • Worked on test data and test case preparation and unit testing, regression testing, test results documentation, review and UAT support along wif performance tuning

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