We provide IT Staff Augmentation Services!

Agile Coach Resume

Bridgewater, NJ

SUMMARY

  • Founder/Co - author of Agile Funding Methodology. Coach and instruct various organizations in transforming from Waterfall to Agile.
  • Provide leadership to drive continuous deployments and Improvements in IT related operations by strategically partnering with business, product manager and sales team by technology or/and methodology.
  • Resourceful and detailed oriented professional with proven ability of leading complex technology projects, reducing cost and meeting client’s expectation.
  • Lead highly visible complex corporate enterprise integration for diverse industries including insurance, pharmaceutical, sports, telecommunication, healthcare and financial institutions.

TECHNICAL SKILLS

Programming: Java, C#, Node.js, JQuery, Restful services, Json, HTML5, BootStrap, Web services.

Database: ORACLE, SQL Server, MongoDB, Database modeling, design, SQL.

Architecture & Infrastructure: AWS, Azure, Google, Salesforce, Windows, Lynx, API Design, Tableau, Frameworks, Security

PROFESSIONAL EXPERIENCE

Confidential, Bridgewater, NJ

Agile Coach

Responsibilities:

  • Implement overall program management governance and methodologies that strategically align with global business priorities.
  • Work closely with various service managers and service delivery partners in implementing project governance, methodologies and tools to enable adoption and smooth service operation to reduce cost and risks.
  • Engage with key stakeholders to ensure the service operation requirements are captured and implemented using the Confidential standard tools ServiceNow, SharePoint and other SDLC management tools.
  • Act as an SME, Coach and guide across cross-functional teams of service managers and service delivery partners to adopt new methodology.
  • Improve and refine program methodology to ensure best practices, standards, and proven methodologies.
  • Responsible for PM Tools implementation, enhancements, administration, maintenance and training needs.

Confidential

IT Program / Project Manager / Agile Scrum Coach/Master

Responsibilities:

  • Managed various solution integration projects that require a platform for building and operating cloud-native applications and services that automate and integrate the concepts of DevOps, continuous delivery, microservices, and containers.
  • Worked with the business team in developing and deploying Tableau and Power BI. Design custom analytical dashboard utilizing Tableau and Power BI for various golf clubhouses around the United States.
  • Overseen IT activities to ensure projects are high quality and delivered on time, in scope, within budget, and meet business objectives.
  • Overseen multiple Cloud integration/migration projects across all phases of development to Azure and AWS.
  • Overseen activities in the implementation of new layered architectural Security Solutions for higher IT security: protection, monitoring, detection and remediation networking, virtualization, as well as data center Solutions to increase productivity and improve business operations.
  • Overseen the integration of various new systems such as deploying Tableau, Power BI Salesforce, TIBCO BusinessWorks, Apigee, Gigya and role management.
  • Conducted and shared lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels.
  • Provided leadership to drive continuous Improvements in IT project management related operations.
  • Developed project metrics and feedback measurements to ensure professional delivery of projects according to best practices, standards, and proven methodologies. Define and maintain key performance indicators for delivery and drive improvement strategies.
  • Conducted daily scrum meetings, Sprint planning, retrospective, Story grooming (Jira) and Sprint demo to executives.

Confidential, Newark NJ

Project Manager / Scrum Master

Responsibilities:

  • Lead a highly visible complex corporate enterprise integration that crossed over 7 US customer service offices.
  • Lead the technical team and business in rolling out a new Cloud base Enterprise Digital Asset Management (DAM) and Workflow solution for various businesses.
  • Played a key role as a Project Manager/Scrum Master and facilitated Backlog Refinement, Daily Scrum, Sprint Plan, Sprint Review and Sprint Retrospective Meetings.
  • Responsible for defining a 3-year digital strategy solution roadmap for a Cloud basis and on promise architecture that maximizes on the current architecture and reduces infrastructure, software and support cost by 40%.
  • Worked with various businesses to un-silo existing architecture into an enterprise architecture.
  • Develop status reports, cost estimates, and resource plans.
  • Work with the infrastructure and security team producing a standard compliance requirement for Confidential ’s internal/external Cloud solution.

Confidential, East Hanover, NJ

Business Analyst / Project Manager

Responsibilities:

  • Monitored workflow and conduct timeline adjustments as needed.
  • Collaborated with development team (Accenture) to plan project sprints.
  • Coordinated with the Analytic’s team in implemented Adobe Analytics across Confidential ’ customer Web sites.
  • Implemented a workflow best practice process for the development group and creative agencies in-order to increase communication and asset delivery efficiency.
  • Served as a vendor manager in evaluating and reviewing proposals, SOWs, SLAs and negotiate cost.
  • Developed status reports, cost estimate, and resource planning.
  • Made vital decisions and drive decision-making across projects.

Confidential, Bridgewater, NJ

Project Manager

Responsibilities:

  • Conducted daily/weekly meetings with Time Warner marketing team, vendors and in-house team to review action items, risks, issues, and dependencies. Monitored and reviewed SLAs.
  • Conducted Backlog Refinement, Daily Scrum, Sprint Plan, Sprint Review and Sprint Retrospective Meetings.
  • Developed/improved business process and reduced day-to-day incidents in the company’s call center and production e-commerce/retail Web site by 60%.
  • Managed the integration/implementation of Salesforce (SFDC) Service Cloud call center application.
  • Implemented customer experience improvements for the customer order Bi-flow across the Website and Mobile UI/UX flow design.
  • Defined business processes and best practice.
  • Provided various opportunities and ideas for organic, profitable revenue growth.

Confidential

Project Manager

Responsibilities:

  • Managed and maintained an on-boarding Web base application for J&J consultant process.
  • Managed the development of a Supply Chain Web/mobile based application.
  • Managed and supported Microsoft Dynamics GP 10.0 Scribe integration and Websphere initiative and worked with the business in delivering new functionalities.
  • Managed various J&J Web site for distributors that focus on product sales and information.
  • Developed and manage applications that specifically focus on the consumer side of data capturing and user experience.

Confidential

Project Manager

Responsibilities:

  • Managed various Web base applications project life cycle in development, test, architectural design, production deployment, and support.
  • Developed Webbased application to replace legacy applications and retiring legacy application and infrastructure.
  • Managed projects through full life cycle project development, deployment, and support. Directed and coordinated activities of various projects to ensuring the objectives and goals were accomplished.

Confidential

Project Manager

Responsibilities:

  • Managed projects, and drove the project team from start through completion.
  • Customer Relationship Management operation (CRM) ($2 Million Project)
  • Financial application ($500,000 Project)
  • Help desk applications ($1 Million Project)
  • Defined project scope, objectives, milestones and deliverables.
  • Ensured business requirements are suitably defined, understood and signed off.
  • Pro-actively managed project risks and issues and minimize their impact on the project

Confidential

Senior Technical Manager

Responsibilities:

  • Financial clients such as Goldman Sachs, JP Morgan, Merrill Lynch and Lehman Brothers located in the United States, Europe, Japan, Hong Kong and the Philippines utilized the application on a daily basis.
  • Financial application generated $62 million dollars a year.
  • Defined project scope, objectives, milestones and deliverables.
  • Ensured business requirements were suitably defined, understood and signed off.

Hire Now