Business System Consultant Resume
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SUMMARY
- Accomplished, perceptive, and customer driven Information project management expert with more than 17 years of broad - based experience the financial, healthcare, and legal industries.
- Management of large teams (100+ members)involved in planning, development and implementation of large scale complex IT projects to align with the strategic roadmap increase efficiency, productivity, and meet internal and external customer's expectations.
- Strong track record of successfully leading Confidential -managing cross-functional teams to develop Information technology and business roadmaps and strategic Plans to align with company’s long and short-term goals.Vital to leadershipof teams which develop timely solutions technical issues.
- Exceptional skills in coordinating and maximizingteam resources to plan,implement,and supportthe highest quality IT solutions and applications.
PROFESSIONAL EXPERIENCE
Confidential
Business System Consultant
Responsibilities:
- Development of access management system to meet audit and regulatory compliance standards.
- Coordination and development of strategic roadmap for next 3 years
- Development and leadership ofIT Governance program with in the legal department
- Leading project teams towards fully integrated data warehouse for integration of multiple reporting sources
- Successful vendor management leadership for the implementation of multiple software and subsequent post go live fix packages to bring the product up to expectations
- Coordination of development, testing and implementation of base software and customization packages after stabilization
- Program leadership of multiple implementation of complex integrations with eDocs, PeopleSoft, and Accounts Payable systems
- Development, testing, and implementation of Business Continuity Planning
- Lead the transition team for software migration to the production support model and coordination of the multiple streams of program changes
- Developed process for release management and implementation for new software products.
- Developed open lines of communication between CEO, CIO, and Legal Managing Counsel to make all strategic plans align with the company’s business objectives
Confidential
Delivery Director
Responsibilities:
- Worked directly with client senior leadership to develop action plan for continuation of services for IT governance and PMO development
- Development of release schedule and implementation of the schedule for updates and changes to technology platforms
- Leadership of team of automated testing resources for platform development
- Established a strategic relationship with multiple business partner to gain buy in for a large scale corporate changing program
- Created technology roadmaps for multiple clients within a short amount of time
- Leadership of Data Redundancy and Business Continuity Planning program
- Worked with external program managers to establish technology programs best practices
- Developed six different budgets for 2016 clients, each totally over $5.7 million
Confidential
Program Manager
Responsibilities:
- Successfully drove the team towards implementation of multiple clients on tight time frames.
- Coordinated the multiple departmental requirements to ensure correct implementations and functionality.
- Coordination of development, testing and implementation of base software and customization packages
- Successful Implementation of multiple complex clients in extremely tight time frames
- Documentation, coordination, and Implementation of complex integrations with Oracle Financial Systems, SAP, PeopleSoft, iManage, FileNet, eDocs and various other business support systems
- Documentation of intricate business processes while providing recommendations of best practices for implementation of Passport software.
- Client support for critical production support issues for historical clients
- Client demonstrations of software features and customization options
Confidential
Senior IT Project Manager
Responsibilities:
- Successfully drove the team towards implementation of multiple clients on tight time frames.
- Coordinated the complex multiple departmental requirements for the data conversion and retention projects.
Senior Project Manager
Confidential
Responsibilities:
- Successfully drove the team towards development of scope for platform file relocations
- Development of high level testing strategies with input from multiple project timelines and resources. Development of automated, manual, and performance testing strategies for long term project roadmap
- Coordinated the multiple project dependencies to ensure that all components are in place for successful implementation across the organization.
- Work with key board members to develop Key Performance Indicators
- Adapted testing cycles in order to meet the ever changing development process. Coordination with development team to test additional functionality as it became available.
- Successfully managed vendor selection process.
Confidential
Senior Project Manager
Responsibilities:
- Successfully drove the team towards development of scope for various migration projects.
- Maintain forecast and actual budget within a 3% allowance
- Developed project review structure that allowed senior leadership to understand Operations Technology status
- Successfully managed creation of Change Request documentation and management of approval processes
- Successful completion of System Integration Testing event for the
Confidential
Senior Project Manager
Responsibilities:
- Coordinated the multiple project dependencies to ensure that all components are in place for successful implementation across the organization.
- Successfully managed creation of Business Requirement Document which was recognized as the most complete and well documented that the Quality Assurance team had seen company wide
- Adapted testing cycles in order to meet the ever changing development process. Coordination with development team to test additional functionality as it became available.
- Successful completion of System Integration Testing event for the
- Identification of key testing needs for various areas within organization
- Collected and structured new features of system for testing steps
