We provide IT Staff Augmentation Services!

Sr Systems Analyst Resume

EXPERIENCE SUMMARY:

  • Result focused professional having around 10+ Years of experience in design, development, Customization, implementation and Maintenance of Mainframe application.
  • Experience in various domains such as Banking (Investment, ATM) Healthcare (Adjustment, Adjudication, CMS - PDE, EAS, RX Claim), Retail (Spanning across Merchandising, Supply chain) and Insurance (Life insurance administration application).
  • Certified professional on IBM Certified Database administrator DB2.
  • Experience in performing wide range of project roles from Developer, Senior Developer, Onsite coordinator, Technical Lead and Sr Systems Analyst.
  • Proven track record of customer centricity, delivery on commitment, honesty and fairness in action, strong strategic vision and demonstrated ability to inspire/mentor/manage DEV teams from small to medium scale multiple projects with onshore-offshore model.
  • Experience in working with different client partners Vanguard Group Inc, CVS Health, Charming Shoppes Inc., Standard Bank of South Africa and Metro Politian Life Insurance Company.
  • Experience in Various Functional testing Unit, Unit Integration and Regression, Non-functional testing Performance and Compatibility and provided UAT support.
  • Strong foundation in Mainframe Technology (COBOL, JCL, DB2, Stored Procedure, VSAM, REXX, CICS,MQ series) and strong understanding in Back-end and online supporting.
  • Extensive experience in working end to end SDLC for various Mainframe based applications including - Requirements analysis, translating business requirements into technical/applications design, development, testing, implementation, support and maintenance.
  • Experience in working with databases such as DB2, VSAM, Teradata and IMS/DB.
  • Experience in development of tools using REXX and CLIST.
  • Proficient in technical and managerial based activities, including negotiating and administering deliverables on time with optimum quality.
  • Test Management experience on HP QC/ALM Administrator and has basic exposure on Performance testing. Also worked on Mainframe testing, Data Migration Testing (AS400 and DB2).
  • Received numerous commendations from clients for timely and quality deliverables and also proven excellence towards problem solving, proactive thinking, analytical, programming skills, communication skill, work ethics and the ability to work well in a team or individual environment.

TECHNICAL SKILLS

Team leading: Co-Ordination with offshore and different stakeholders in projects, Adept in Software Development Life Cycle, HLD and LLD preparation, Code inspection, walkthrough and Setting coding standards.

Development Lifecycle: (Waterfall, V-model, Iterative and Agile).

Estimation techniques: (WBS, BEG and Experience based).

Process improvement techniques: 5S (Implementing standard process & Procedures) and Agile.

Schedulers: Control-M, Operations Planning & Control(OPC),TIVOLI WORKLOAD SCHEDULER(TWS),ESP

Operating Systems: Z/OS, Windows, OS 400,Linux

Mainfrane Utilities: File Manager, TSO/ISPF, SDSF, JSCAN, BMC, DFSORT

Debugging Tool: Batch and online Expeditor

DB Tools: File Aid, QMF, SPUFI, Insight, Fault Analyzer, IBM Data Studio

FTP client tools: SFTP, NDM, WinSCP and CoreFtp.

Version Control tools: Change Man, Endeavor and SVN.

Configuration Management tool: HP Service Manager, Bulletin Board, Heat and Service Now.

Test/Defect Management tools: HP Quality Center 9.2.

Agile Tool: Trello

PROFESSIONAL EXPERIENCE

Confidential

Sr Systems Analyst

Responsibilities:

  • Responsible for maintenance and support of Retail Trading Solutions applications.
  • Handling small to mid-sized projects from requirement gathering, estimation, resource planning, development and customization to project delivery with direct client handling end to end.
  • Interacting with business users for requirement clarification and resolution of problems reported.
  • Create data mapping for critical data collections.
  • Develop programs to generate reports.
  • Create stored procedure and functions.
  • Performing various functional non-functional testing and providing business UAT support.
  • Provide support in implementation of projects to production.
  • Involved in Analysis, Coding and testing of the modules using COBOL/ DB2/ JCL, Stored Procedure and VSAM.
  • Handle project related escalations and work out resolutions of issues reported by application users.
  • Work closely with business partners to support their priorities.
  • In charge of handling production abends and fixing it with in time as per SLA’s.
  • In charge of providing the detail cause and analysis report for production abends to the customer on time.
  • Triage and resolve the high priority issues.
  • Responsible for providing permanent resolutions for frequently occurring issues.
  • Automation of frequently performed manual system monitor/maintenance activity.
  • Analyze and design solution recommendations for system modifications to meet the needs of business.
  • Developed Stored procedure access granting for app id tool in Rexx to eliminate manual process of creating sql and executed by BAM team.

Confidential

Technical Lead

Responsibilities:

  • Responsible for maintenance and supportof Adjustment applications.
  • Involved in requirements gathering, preparing high level and detail design, project coordination, and overseeing all project phases through implementation for enhancement requests.
  • Involved in Analysis, Coding and testing of the modules using COBOL/ DB2/CICS, Stored Procedure and VSAM.
  • Handle project related escalations and work out resolutions of incidents reported by application users.
  • Work closely with business partners to support their priorities.
  • In charge of handling production abends and fixing it with in time as per SLA’s.
  • In charge of providing the detail cause and analysis report for production abends to the customer on time.
  • Triage and resolve the high priority issues.
  • Assigning the priority incidents and get them resolved in a best possible way.
  • Responsible for providing permanent resolutions for frequently occurring incidents in the application.
  • Automation of frequently performed manual system monitor/maintenance activity.
  • Analyze and design solution recommendations for system modifications to meet the needs of business.
  • Developed Adjustment Triaging tool in Rexx to eliminate manual process of browsing the DB2 data to resolve incidents which was time consuming.
  • Conduct Status meetings with Team members/Different Teams/Business.
  • Coordination with global teams.

Confidential

Technical Lead.

Responsibilities:

  • Requirements Gathering and Analysis for propsed change/enhancements
  • Coordination with global teams for gathering functional and non functional requirement
  • Analyzed business requirements and created analysis document.
  • Prepared high level design and low level design documents for the project.
  • Estimation of the software development effort.
  • Assiging the task to team and getting the work done
  • Delivery responsibility of all the Releases in Adjustment
  • Status reporting to management
  • Perfomance Tuning of Long running Jobs by changing code logic
  • Request scheduling team to include the newly created jobs into the schedule
  • Deployment of component into the system test region
  • Defect fixing, Support for QA - Functional and System Testing
  • As part of best practices Implemented Requirement Query Tracker, Version control, Reviews & trackers for all deliverables, I implemented Lean Methology, Knowledge sharing session within team
  • Implementing quality improvemnt process LEAN.
  • Support for production implementation and post release validations
  • Developed flowcharts for the actual flow of the process.
  • Mentor junior resources in the team.
  • Conducted unit testing, integration testing and user acceptance testing.
  • Created Implementation plan/turnover document.
  • Troubleshooted post implementation issues.
  • Built REXX based tools for customization of viewing data from various DB2 table

Confidential

Programmer Analyst

Responsibilities:

  • Project Planning and provide Higl level estimation.
  • Perform Design and development as per project requirements.
  • Modified JCL, Cobol-Db2 program.
  • Performances tuning using EXPLAIN PLAN and various types of hints
  • Active participant in all Review and status calls.
  • Performance Tuning of SQL queries.
  • Provide Technical assistance to other team members.
  • Perform bug fixes for any defects raised during the testing phase.
  • Provide Warranty Support.

Confidential

Programmer Analyst

Responsibilities:

  • Project Planning and provide Higl level estimation.
  • Perform Design and development as per project requirements.
  • Modified JCL, Cobol program.
  • Active participant in all Review and status calls.
  • Provide Technical assistance to other team members.
  • Perform bug fixes for any defects raised during the testing phase.
  • Provide Warranty Support.

Confidential

Technical Lead.

Responsibilities:

  • On call production supports 24x7 in Mainframe application and AS400 application, to fix job abends.
  • Monitoring of applications to verify for any health issue
  • Triaging and assigings tasks for team members.
  • Responsible for tracking of trouble tickets and resolution of escalated support incidents.
  • Status reporting to management
  • Resolution of incidents reported by application users
  • Interaction with business users for requirement clarification and resolution of problems reported
  • Propse workaround solution to fix Prod issues
  • Responsible for root cause analysis for major incidents
  • Queries have been constructed and generated reports as per business requirements.
  • Writing new jobs for reporting purpose.
  • Writing SQL queries in AS400 environment to analyze data and updating database files in AS400 from backend to correct data
  • Monitoring of jobs in TWS (TIVOLI WORKLOAD SCHEDULER FOR Z/OS)scheduler
  • Analysis of data in EAS and RXC application and update DB2 tables from backend to keep both systems in sync.
  • Automation and preparing new tools using REXX.
  • Resolving HPSM ( H P Service Manager) incidents

Confidential

Senior Developer.

Responsibilities:

  • Coordinating with team, assigning tasks to team members, Planning and Estimation of the effort.
  • Responsible for interacting with Clients and gathering requirements.
  • Conducting environment requirements gathering meeting to collect the information from the project, required to build the test environment
  • Prepare Technical Specifications based on the functions Specs
  • Coding and reviewing the construction of the programs according to the new business requirements supplied by the client.
  • Participating in reviews and providing technical guidance to the team.
  • Enhancements to the online programs according to the requirements specified.
  • Understanding the technical problem and giving a prompt resolution
  • Developed the test environments and provided support in problem analysis, solving test environment issues and incidents.
  • Coordinating the Test Support Activities and resolving different type of issues interrelated to test support
  • Performing Root cause analysis for the abends and suggesting the developers with the possible solutions
  • Monitoring and provided support for daily batch cycles.
  • STROBE tool used for both online and batch processing applications and produces reports to find used to find the Application Performance Management.
  • JCL and CICS knowledge to identify and fix the issues in batch and online.
  • Have supported during project implementation and warranty activities.
  • Involved in Knowledge sharing &Knowledge repository development.

Confidential

Developer

Responsibilities:

  • Requirements Gathering and Analysis for enhancement.
  • Involved in preparing Analysis and preparation of Design Documents
  • Involved in preparing weekly status reports
  • Based on the requirement document, Performs impact analysis, provide the target completion date.
  • Attended the Daily calls and weekly calls with onshore teams to discuss the ongoing projects and tasks assignments.
  • Resolution of test bugs uncovered during all phases of testing.
  • Preparing and documenting various deliveries (All phases of project).
  • Running file compares before and after execution of input/output files to make sure they are in sync.
  • Working on Enhancementsof the existing codes by adding new functionality to it.
  • Creation of test data & test plan for various scenarios.
  • Providing solutions to issues raised in System Testing (SIT) and User acceptance Testing (UAT).
  • Monitoring the Batch jobs and fixed the bugs immediately if any ABEND occurs.
  • Execution of regression test cycles.
  • Maintain documentations for all work done.
  • Co-coordinating the activities with other team members and reporting to the onsite POC.
  • Involved in developing test cases, test procedures and unit test strategy
  • Responsible for all Production Turnover activities

Confidential

Developer

Responsibilities:

  • Analyzing therequirementsand preparing technical documentation and LLD.
  • Preparation of High level and Detail Design documentation based on Business requirement.
  • Prepared impact analysis document before changing the existing programs.
  • Program development using COBOL-MQ, JCL
  • Used FTP and NDM for transferring the files from one region to another region.
  • Comparing the test results before performing the test and after performing the test.
  • Preparing Unit test cases as per the new code.
  • Involved in code review, Unit testing, Functional testing, Regression testing, test results and documentation.
  • Prepared jobs hierarchy flow-charts using Visio tool.
  • Estimated time and efforts for the enhancement.
  • Involved in internal reviews like code walkthroughs, unit-test review of new programs, copybooks and JCL’s etc. and quality control documents.
  • Based on the requirement document, Performs impact analysis, provide the target completion date.
  • Attended the Daily calls and weekly calls with onshore teams to discuss the ongoing projects and tasks assignments.
  • Resolution of test bugs uncovered during all phases of testing.
  • Preparing and documenting various deliveries (All phases of project).
  • Running file compares before and after execution of input/output files to make sure they are in sync.
  • Working on Enhancementsof the existing codes by adding new functionality to it.
  • Creation of test data & test plan for various scenarios.
  • Providing solutions to issues raised in System Testing (SIT) and User acceptance Testing (UAT).
  • Monitoring the Batch jobs and fixed the bugs immediately if any ABEND occurs.
  • Execution of regression test cycles.
  • Maintain documentations for all work done.
  • Co-coordinating the activities with other team members and reporting to the onsite POC.

Confidential

Developer

Responsibilities:

  • Analyzing therequirementsand preparing technicaldocumentation and LLD.
  • Preparation of High level and Detail Design documentation based on Business requirement.
  • Prepared impact analysis document before changing the existing programs.
  • Program development using COBOL,CICS, JCL, DB2
  • Used FTP and NDM for transferring the files from one region to another region.
  • Comparing the test results before performing the test and after performing the test.
  • Preparing Unit test cases as per the new code.
  • Involved in code review, Unit testing, Functional testing, Regression testing, test results and documentation.
  • Prepared jobs hierarchy flow-charts using Visio tool.
  • Estimated time and efforts for the enhancement.
  • Involved in internal reviews like code walkthroughs, unit-test review of new programs, copybooks and JCL’s etc. and quality control documents.
  • Based on the requirement document, Performs impact analysis, provide the target completion date.
  • Attended the Daily calls and weekly calls with onshore teams to discuss the ongoing projects and tasks assignments.
  • Involved in developing test cases, test procedures and unit test strategy
  • Unit testing, Support of bug fixes and issues reported.
  • Resolution of test bugs uncovered during all phases of testing.
  • Preparing and documenting various deliveries (All phases of project).
  • Running file compares before and after execution of input/output files to make sure they are in sync.
  • Working on Enhancementsof the existing codes by adding new functionality to it.
  • Creation of test data & test plan for various scenarios.
  • Providing solutions to issues raised in System Testing (SIT) and User acceptance Testing (UAT).
  • Monitoring the Batch jobs and fixed the bugs immediately if any ABEND occurs.
  • Execution of regression test cycles.
  • Maintain documentations for all work done.
  • Co-coordinating the activities with other team members and reporting to the onsite POC

Confidential

Programmer Analyst

Responsibilities:

  • Monitor Milepost Nightly Batch cycles along with making sure application is up and running all time
  • Resolve any Job failures to ensure batch cycles meet.
  • Document all production issues and resolution
  • Review all critical completed Jobs on a daily basis to ensure there is no deviation in any of the process
  • Perfomance Tuning of Long running Jobs
  • Track all approval emails for immediate fix provided for Job abends
  • Provide Permamnent Fix for recurring Job abends
  • Perform Data Cleanup Activity and Service Adhoc requests
  • Provide Timely Updates to Onsite coordinator
  • Development of Key Milepost Modules and testing.
  • Review of deliverables to ensure the Quality of the deliverables.
  • Coordination of all the Installs in Milepost Project.
  • Individual handling of Major Installs at Offshore.
  • Imparting domain and technical knowledge to the new entrants and fellow team members.
  • Concept Documentation of various processes followed in milepost.
  • Impact Analysis during various Enhancements.
  • Delivery responsibility of all the Releases in Milepost
  • Collection of the inventory and preparation of base-lining strategy methods for different applications
  • Developing Adhoc tools using REXX, thus improving my productivity
  • Preparing Test case, testing the impacted modules followed by documenting them
  • Implementation of code changes wherever needed
  • Updating the Knowledge repository and the documentation of the various processes and the methodologies used in the various phases of the project.

Hire Now