Service Contract Management Resume
SUMMARY
- About 8 years of experience in IT with 5 yrs of experience in design and implementation of PEGA Rules Process Commander (PRPC).
- Experienced with various Project Implementation Methodologies including: Agile Methodology, Water Fall Model and others.
- Certified Senior System Architect involved in Designing and development of PEGA Applications.
- Wide Range of experience in software development with quality includes exposure in PEGA Rules Process Commander, Java, MS SQL Server 2000, MS SQL Server 2005, Oracle 11g.
- Expertise in developing PRPC Flows, Interpretation of flow shapes, tickets, activities, activity step methods, decision types and decision rules.
- Involved in interaction with end users along with Business Analysts and team members for better understanding of teh requirement.
- Having good experience in Java Script
- Expertise in analyzing teh requirements and preparing teh specifications document based on teh requirements.
- Very good in debugging and troubleshooting of issues.
- Experience in developing user interface, screen layouts using harness, paragraphs and section rules.
- Experienced in Correspondence and Reporting features of PRPC.
TECHNICAL SKILLS:
Languages: Java, C, JavaScript
Data Bases: SQl Server, Oracle 11g, My SQl
Scripting: JavaScript, XML
Operating System: WinXP, Windows 7, Windows 2003.
BPM Tools: Pega PRPC (v 7.x, V6.x)
Tools & IDEs: Eclipse, MS - Office, Adobe Photoshop, IE Developer Tool, Oracle Developer Studio, Toad, SQl Management Studio, Edit Plus, SOAP UI etc.
PROFESSIONAL EXPERIENCE
Service Contract Management
Confidential
Roles and Responsibilities:
- Developed activities, steps, methods and error handling.
- Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
- Implemented various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, Constraints, and Indexes etc.
- Worked with Tracer for troubleshooting teh issues in Activities.
- Handling and communicating with business and understanding teh problems from business perspective rather TEMPthan as a developer perspective.
- Creating Report Definition for report categories
- Integrated and communicated with many external systems.
Environment: Pega PRPC 7.1.6, Oracle
Confidential
Senior System Architect
Roles and Responsibilities:
- Worked on Declarative Rules.
- Creation of User Interface (Harnesses, Section, Controls and Portal)
- Involved in Implementation of Agents.
- Involved in implementing customized Java script to implement some functionalities which are not fully OOTB supported.
- Involved in Reporting functionalities
- Configured External Data Base and Worked on Connect SQL.
- Involved in Performance analysis through (PAL, DBTRACE and PREFILGHT) and related tuning tasks.
- Creation of When conditions, Validation rules for validating business logic.
- Involved in critical defect fixes
- Involved in daily stand up calls with teh onsite
Environment: Pega PRPC V7.1.2, Oracle
Confidential
Senior System Architect
Roles and Responsibilities:
- Developed activities, steps, methods and error handling.
- Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
- Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
- Worked with Tracer for troubleshooting teh issues in Activities.
- Handling and communicating with business and understanding teh problems from business perspective rather TEMPthan as a developer perspective.
- Creating Report Definition for report categories
- Integrated and communicated with external systems using REST.
Environment: Pega PRPC V6.3, Oracle 11G
Confidential
System Architect
Roles and Responsibilities:
- Implemented in Agile methodology.
- Creation ofList views and Summary Views.
- Designing Sub flows.
- Developing user screens
- Activities, Harness and various other rules.
- Involved in fixing bugs.
Environment: Pega P RPC V6.2, Oracle 11g
PEGA Architect
Confidential
Roles & Responsibilities:
- Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
- Involved in creating activities, activity step methods, when rules and decision rules.
- Prepared teh User Interfaces (section, Harness and flow action), portal representation.
- Creation of Declarative expressions for a value change on teh properties.
- Involved in Creation of validation rules to implement business logic validation.
- Testing and debugging using tracer and rules inspector.
Environment:Pega PRPC V 6.2, Oracle 11g
Confidential
Roles and Responsibilities:
- Responsible to understand teh existing internet banking business of HSBC bank in Malta (New transfers, Saved Transfers, Transfer History and Future Transfers) and to analyze teh new requirements
- Responsible for co-coordinating with Business and teh Technical Implementation team, to understand teh Gaps and its functionalities from Malta.
- Monitored and recommended changes to improve teh reliability, scalability, security and performance.
- Educating teh Business to understand teh functional flow of P2G and also to enrich noledge in JAVA, for their respective streams.
- Responsible for Design of teh new proposed system and responsible for creating teh Design Reports which had elaborate features of teh new system from teh requirements
- Responsible for enhancement of Re-authentication Module
- Understood Execution Services framework and educated rest of teh team.
Environment: Eclipse, Oracle 11g, HTML, CSS, Java Script
Confidential
Responsibilities:
- Implementation for HSBC Jersey entity. Confidential is an upgraded system of Personal Internet
- Banking for Jersey Entity. dis is a combination of many components.
- SCM: Sales Campaign Manager
- WAB: Web Application Builder
- IDV: Identification & Verification (Involves mainly teh authentication process for IB)
- All teh above components are combined for an enhanced look and feel as well as teh performance of teh system.
- Started as a team member in dis project and acquired teh project noledge
- Responsible for teh Client communication and project managements
- Worked on Content authoring and Page assembly in teh websites
- Worked as a Technical Analyst, which need to be interacted with both teh Business and Technical
- Receive teh CRs from teh client, analyzing teh change requests and implement
- Changes to Pages, regeneration of Templates and assembling of teh pages using BDE
- Initiation of workflows to upload teh changes to Production teams in teh onsite.
Environment: Java Eclipse, Oracle 11g, HTML, CSS, Java Script