PRODUCT MANAGEMENT SPECIALIST Resume Minneapolis, MN - Hire IT People

OBJECTIVE

A position as a software developer within the IT industry that will utilize my technical skills, education, customer service experiences and problem solving skills to provide solutions to today’s software problems.
Courses completed Windows 7 Operating System, Programming Logic and Design, Java Programming, Network Data Communication, Database Design and Implementation, Infotech Project Management, Information Tech Skills, Visual C#.Net, SQL Server Database Design, Software Development Capstone, Interpersonal Communication

TECHNICAL SKILLS

Operating systems: Windows 2007, Linux, Windows 10, Windows 8

Databases: MS SQL, MS Access, Postgresql, MySQL, SQLite

Languages & tools: Java, Python, C#, JavaScript, HTML, CSS, Django, Flask, Jquery, Bootstrap 3&4, Node

IDEs: Eclipse, IntelliJ, PyCharm, Visual Studio, NetBeans, Atom, Sublime

Certificates: Java Developer, Database Specialist, Visual C# Developer

WORK EXPERIENCE

PRODUCT MANAGEMENT SPECIALIST

Confidential Minneapolis, MN

Responsibilities:

Evaluates new business applications, completes underwriting functions, and process new business application
Ensures that new businesses meet eligibility guidelines; complies with National Council on Compensation Insurance and states regulatory policy guidelines
Process customers loss runs and certificates requests within a timely manner
Answer customer telephone calls regarding worker compensation policy billings, audits and endorsements
Respond to questions and concerns about service, and contact supervisor immediately to resolve such issues
Process returned mails by sending out letter to the customer agency to request current mailing address of the customer
Process and add premium finance company to a client’s policy by ensuring that the finance agreement is signed by both the client and the premium finance company

ADMINISTRATIVE ASSISTANT/ RECEPTIONIST

Confidential

Responsibilities:

Provided secretarial support including word processing; composing and proof reading correspondence; presentation and report development; copies, collates and distributes as required
Answered, screen, and respond to telephone calls, greets and directs visitors by demonstrating excellent customer service
Prepared and send confirmation emails to new and renewal clients about contracts signed
Created and updated clients’ accounts in Saleforce to reflect site identification number and end dates of clients contract
Prepared site identification number for new clients using Microsoft Dynamics
Prepared quotes for Sale Representatives to be send to their respective clients
Booked travels for Sales Representative when going for business trips
Processed and mailed welcome and renewal kit to old and new clients via UPS, FEDEX, and USPS