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Platform Product Manager Resume

Atlanta, GA

TECHNICAL SKILLS

  • CRM
  • SQL
  • XML
  • HTML
  • JIRA
  • Test Director
  • Salesforce
  • Business Objects
  • Captivaate
  • SharePoint
  • BluePrint

PROFESSIONAL EXPERIENCE

Platform Product Manager

Confidential, Atlanta, GA

Responsibilities:

  • Drive product enhancements to increase customer value
  • Advocate industry best practices
  • Manage and groom user stories within teh platform backlog
  • Write specs, user stories, create wireframes, prototypes, acceptance criteria, test plans, release checklist.
  • Create requirement supporting documentation, analyze, identify policy and requirements documents and release notes
  • Enforce internal processes policies to support teh platform roadmap
  • Collaborate with teh development team and other cross - functional teams to enhance features of teh platform
  • Collaborate with team to ensure successful Sprint Planning, Reviews and Retrospectives.
  • Ensure product is delivered in a timely manner
  • Provide input and estimates for MVPs, RFIs and RFPs

Sr. Business Analyst/Product Owner

Confidential

Responsibilities:

  • Responsible for managing backlog and planning sprints
  • Responsible for analyzing and documenting user stories, business processes, workflows functional specifications and requirements
  • Communicate with various product teams
  • Collaborated with development team and QA team
  • Responsible for acting as a liaison between teh business and offshore developers
  • Documented and tracked Change Requests and support issues
  • Documented Requirements and Use Cases
  • Identified and documented API and ETL requirements
  • Responsible for managing risk to help deliver projects successfully
  • Lead customer and team conference calls
  • Worked in Agile and Waterfall lifecycle

Sr. Business Analyst Lead/Project Manager

Confidential

Responsibilities:

  • Responsible for leading initiatives and providing consultation to teh internal and external customers
  • Responsible for analyzing customer processes and requirements
  • Responsible for assisting in business process redesign and updating team templates
  • Responsible for developing use cases, business requirements, functional specifications
  • Responsible for coordinating teh process to analyze, evaluate, implement, and maintain systems developed internally and/or externally with an outside vendor
  • Responsible for assisting in teh development of project definitions, cost/benefit and risk analysis, work plans, progress reports, and presentations
  • Responsible for managing and mentoring BA team of 10 for teh AXIS team
  • Responsible for assigning and managing BA workload
  • Responsible for validating Requirement Quality Control
  • Responsible for managing cross project requirements
  • Responsible for managing requirement interdependencies
  • Responsible for estimating project hours

Project Manager

Confidential

Responsibilities:

  • Responsible for delivering continuous development Projects
  • Responsible for successfully managing $20 million dollar budget
  • Worked within teh full project lifecycle
  • Responsible for forecasting and resource management
  • Responsible for project governance, risk / issue management, project plan management, communication plans
  • Responsible for completing projects within teh outlined project schedule
  • Responsible for communicating project status, milestones, risks and resolutions to senior management
  • Worked on teh Saleforce Implementation
  • Area of focus was Suntrust.com

Sr. Business Analyst

Confidential

Responsibilities:

  • Acted as Lead Business Analyst
  • Responsible for analyzing and documenting business processes, workflows functional specifications and requirements
  • Perform Gap Analysis between Business Requirements and Technical Capabilities
  • Facilitating JAD sessions
  • Created Test Plan and facilitated System and UAT Testing
  • Liaison between offshore development team and teh business
  • Document and tracked Change Requests and support issues
  • Created Use Cases
  • Identified and documented data needs and integration requirements
  • Provided UI Mock-ups
  • Worked in full project lifecycle (SDLC)
  • Communicated status reports to Project Manager, Business Owners and Senior Management
  • Work with teh development team to create comprehensive deployment and support plans
  • Worked with standalone web based applications and web based applications dat have been integrated with SAP
  • Assist in training employees on new systems
  • Experience in IT projects deployment methodology in both Teh Confidential and Coca Cola Refreshments
  • Areas of focus was internal proprietary software and Cocacola.com

Project Manager/Sr. Business Analyst Lead

Confidential

Responsibilities:

  • Responsible for delivering new development Projects for interactive marketing and ecommerce
  • Responsible for project governance, risk / issue management, project plan management, communication plans
  • Responsible for teh successful launching of $80 million project to redesign teh shipping features on teh Confidential ecommerce site
  • Responsible for financial and resource forecasting and management
  • Coordinate efforts with application team
  • Coordinate web analytics and matrix reporting efforts
  • Translated Business and System Requirements
  • Developed traceability Matrix
  • Facilitated JAD sessions
  • Create Current State and Future State process flows
  • Worked in Standard Waterfall environment
  • Area of focus was enhancements to Teh Confidential website.

Sr. Business Analyst/Project Manager

Confidential

Responsibilities:

  • Identify and document business processes and requirements for Confidential .com projects
  • Create functional specifications documents
  • Perform GAP Analysis
  • Facilitated and participated in JAD
  • Create and execute Test Cases
  • Manage project timelines for Confidential .com projects
  • Create Current State and Future State process flows
  • Create Workflows
  • Worked within Agile and Scrum environment
  • Areas of focus were Confidential .com and affiliated websites.

Sr. Business Analyst

Confidential

Responsibilities:

  • dentify and documented business processes and system requirements
  • Created functional specs and business requirements
  • Documented Current State and Future State process flows
  • Created Stakeholder Analysis
  • Created Use Cases
  • Perform GAP Analysis
  • Created Test Plan and Test Cases
  • Facilitated Test Cases
  • Worked in Full Development Life Cycle
  • Assist with developing and maintaining reporting process using Business Objects XI Designer
  • Created Business Objects XI Designer User’s Guide
  • Created Data Mapping Documents
  • Performed Data Validation
  • Area of focus was Confidential .com website.

Sr. Business Analyst

Confidential

Responsibilities:

  • Developed an effective plan for controlling teh project scope, schedule and cost baseline
  • Monitored teh project execution to ensure dat teh plan was being followed
  • Created and effectively coordinated documentation to explain changes to teh baseline and ensure teh approved changes were implemented.
  • Created project plan
  • Advises project team members and stakeholders of actions required
  • Captured lessons learned, and applied them in subsequent projects
  • Documented Business Processes, Requirements and Data Workflows
  • Created Use Cases
  • Performed GAP Analysis
  • Facilitated JAD Sessions
  • Area of focus was Cingularwireless.com

Sr. Business Analyst

Confidential

Responsibilities:

  • Gather and documented Functional and Technical Requirements
  • Create Functional Specifications and Workflows
  • Created Test Scripts and performed QA Testing
  • Facilitated and participated in JAD and JRP sessions
  • Create and edited Sarbanes Oxley Compliant Policy and Procedure guides
  • Identified Business Processes and make recommendations for Best Practice changes
  • Analyzed RAD Methodology for Sarbanes Oxley compliance and Best Practice Improvement

PeopleSoft Business Analyst

Confidential

Responsibilities:

  • Monitored and track project progress
  • Provided post implementation support
  • Estimated required time and resources to complete assigned tasks
  • Created Business Processes and recommended changes for Process Improvements
  • Gatheird and documented Functional Requirements
  • Analyzed system performance and suggested viable solutions
  • Developed Business User Requirements and Systems documentation
  • Created and edited PeopleSoft Queries using PeopleTools
  • Created Test Cases and performed QA testing
  • Tested and deployed new Procedures
  • Created Workflows and Financial Reports
  • Performed Data Validation in PeopleSoft Financials

Sr. Technical Writer

Confidential

Responsibilities:

  • Worked with Subject Matter Experts to create SAP Training Curriculum
  • Created SAP On-line Help
  • Created SAP Technical guides and Quick Reference Guides
  • Performed Data Validation in SAP
  • Performed QA testing
  • Facilitated Training for Federal Employees

Project Manager

Confidential

Responsibilities:

  • Determined project timelines and critical path activities
  • Coordinated and facilitated project scope and planning
  • Directed software system testing procedures, programming and documentation for all aspects of teh implementation cycle
  • Managed Project Team
  • Authored LMS (Learning Management Systems)
  • Documented and communicated completion of milestones to all project stakeholders
  • Created SAP User Guides and On-line Help
  • Created SAP Training Aids
  • Tracked and managed Project’s Budget and Schedule
  • Created Installation Guides for Helpdesk
  • Analyzed Business Processes
  • Area of focus was MacSteel ecommerce site.

PeopleSoft Technical Writer

Confidential

Responsibilities:

  • Created User Guides for Learning Management System (LMS)
  • Gatheird Functional and Technical Requirements for PeopleSoft conversion
  • Created User Manual and Training Aids
  • Created Policy and Procedure Guide
  • Created Process Flows and Test Cases
  • Performed QA Testing
  • Created User’s Manuals, and Troubleshooting Guide
  • Created Business User Requirements and System Documentation
  • Facilitated Functional Team Meetings

Technical Writer

Confidential

Responsibilities:

  • Created and updated On-line Help for Dupont and Omnexus eMarketplace
  • Converted XML Messaging Guide to Excel
  • Reviewed, edited and formatted documents to ensure accuracy and consistency
  • Created Policy and Procedure Guides
  • Created Process Flows
  • Freelance writing for Company’s newsletter
  • Documented Business Requirement
  • Area of focus was Omnexus ecommerce site.

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