Support Specialist Resume Profile

Objective To apply GIS skills and computer knowledge in a creative and stable environment. Utilize strong organizational, communication and interpersonal skills in operator or management position.

Experience

IT/GIS Project Manager

Confidential

Working with IT Pipes and Granite to create reports
Used video edit software to help with inspections
Integrated Esri Software to create and maintain data for clients
Installing and fixing software, hardware, and network problems

Temporary GIS Analyst

Confidential

Used LIDAR data to create data
Work with CADD software to identify LIDAR objects
Created GIS data to help ingrate LIDAR data into unique

Analytical/GIS Support Specialist

Confidential

Work with excel modules to created site reports
Use Map Info to produce maps for clients
Perform work in PCenus to created accurate data for clients

GIS Technician

Confidential

Created maps and other cartographic outputs
Georeferenced scan documents to integrate to GIS system.
Located utility easements from deed records and subdivision.
Integrated utility easements into GIS system.
Revised GIS data to ensure accuracy
Provided Cartographic GIS data requests to customers
Knowledge of city's GIS infrastructure operations- Water system, Waste-water, Storm Water system.
Knowledge of determine impervious areas from aerial photo and site plans for newer developments

GIS Intern

Confidential

Utilized Trimble GPS units for field data collection
Performed work in ArcCatalog to population and integrate databases
Created maps and other cartographic outputs
Georeferencing scans of Euless Texas to existing map data

GIS Intern

Confidential

Created datasets for use in environmental monitoring
Georeferencing scans of Southern Kenya to existing map data
Designing and creating a geodatabase to contain the output data
Digitizing the roads, rivers and property lines from the scans
Creating polygons from the line work representing property ownership
Populating the attribute table with ownership information

GIS Intern

Confidential

Created and updated field data for pipelines and water treatment facilities
Utilized Trimble GPS units for field data collection
Performed work in ArcCatalog to population and integrate databases
Created maps and other cartographic outputs
Edit and updated field data

Floor Support Supervisor

Confidential

Supervised customer service agents
Provided internal technical support
Trained agents on client relations
Guided team members in reaching set goals

Skills

Proficiency with ArcMap, ArcCatalog, ArcScene, ArcGlobe
MS Access and Geodatabase design
Supervisor and Communication Skills
GIS Analysis and Problem Solving Skills
MS Office Word, PowerPoint, Excel
Programming Skill in C , Visual Basic and Python
Proficiency with MapInfo, and PCenus

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