PROFESSIONAL SUMMARY:

• 3+ years of experience as a Project Manager/ Certified Scrum Master/Business Analyst/Program Manager.
• Industry domain: Retail, Ecommerce, Consulting, Government, Banking and Management.
• Certified Scrum Master (CSM) with proven ability to work with self - organizing and cross-functional teams in a wide spectrum of finance, accounting and ecommerce sectors. Have hands on experience with Waterfall, Agile Scrum and Hybrid of Waterfall and Agile methodologies for software development.
• Facilitated Sprint Ceremonies (Backlog grooming, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) for Agile Scrum Methodology as Scrum Master. Experienced in writing User stories and handling the Requirement Churn. Efficient in performing, prioritizing using Panning Poker, MoSCoW and T-Shirt Sizing.
• As a Business Analyst/Project Manager, have strong understanding of the entire Software Development Life Cycle (SDLC) and PMLC that included Requirement Elicitation, Gathering, Analysis, and Design & Development and change management.
• Got excellent interpersonal skills with ability to interact with end-users, Subject Matter Experts (SME s) and Project Stakeholders.
• Coached and Mentored various Agile teams on Scrum/Agile principles. Provided various sessions for project managers adapting to agile methodologies for efficient customer centric software development.
• Organized and facilitated Joint Application Design (JAD) sessions and interviews, brainstorming sessions, questionnaire and resolving issues/conflicts.
• Proficiency in gathering SMART (Specific, Measurable, Attainable, Realistic, Timely) requirements and transforming them into functional specifications.
• Authored Business Requirements Document (BRD), Software Requirement Specifications (SRSs), Requirement Traceability Matrix (RTM), GAP, SWOT, Cause and effect analysis, Root cause, Cost Benefit analysis, Feasibility studies, Risk Analysis, and As-Is and To-Be business analysis
• Collaborated in various types of testing like Functional (Black Box) testing, Regression testing and User Acceptance Testing (UAT) for software Quality assurance.
• Good Understanding of Project Management activities, proficient with Project Management Tools, testing tools and defect reporting tools. E.g.: PPM Optics, ALM, MS Project, Confluence.

PROFESSIONAL EXPERIENCE:

Confidential, New Jersey

Project Manager and Scrum Master

Responsibilities:

• Confidential is a fortune 6 company providing health care insurance to millions of people in the United States. As a Project manager I worked with their Polaris program whose initiate is to provide feasible health care solutions via web-based applications.
• Collaborated and owned several Scrum teams for software development, prepared project artifacts, release timelines, stakeholder meetings, project kick off sessions, BRD document sign off and validation through various stages of the project.
• Followed with teams on software development progress, debugged defects, tracked them via Rally and Jira. Provided constant update to delivery leads and subject matter experts
• Tracked teams progress and advised them on areas for improvement for scrum ceremonies.
• Documented project status, calculated budget and allocated resources based on budget and team capacity.
• Coordinated several meetings on a daily basis with various team within and outside the organizations and ensured timelines gaps, blockers, risks, dependencies are communicated properly within different programs.
• Environment: Scrum, Project Management, Software Development, Data warehouse, Business analysis, Team coaching, Rally, ALM defects, Requirement analysis

Confidential - San Francisco Bay Area

Business Analyst/Project Manager

Responsibilities:

• Designed strategic plan for component development practices to support future projects. •Consistently met deadlines and requirements for all production work orders.
• Developed workflow charts and diagrams to ensure production team compliance with client deadlines. Independently designed and executed company catalog for infrastructure support and development.
• Worked with legal, judiciary courts to implement courts videoconference and recording program for public viewing and documentation. Captured quotas from numerous vendors, conducted a feasibility analysis to pick out the best vendor solution.
• Captured business requirements and bridge gap with stakeholder through various requirement gathering sessions, interviews, JAD sessions, Questionnaire surveys etc.
• Aligned office departments and increased inter-department communication and data sharing.
• Metrics analysis on data for the probation team.

Confidential, California

Engineering Project Manager/Scrum Master

Responsibilities:

• As an Agile Scrum Master/Project Manager worked closely with engineering team on iPhone Upgrade program.
• Conducted GAP Analysis to derive requirements for iPhone Upgrade Program and E2E work flow with various scrum teams onshore and offshore.
• Worked with iUP Project Kick off, BRD review sessions, UAT and IT Sign off’ s, Radar tracking and debugging, Release management, AOS release cycle and warranty.
• Used software methodologies including Agile (Scrum), actively took part in the PACE agile transformation and encouraged our team to come up with strategic ideas to make agile transformation easier within the portfolio.
• Organized and conducted several daily standup meetings with engineering team to prioritize the backlog and BRD requirements.
• Daily follow up with team, status update and circulated the updates within the core team. Acted as a scrum master and removed impediments.
• Facilitated weekly sessions with QA, developers, engineers, offshore team to resolve persisting Radar and to eradicate pressing issues after testing.
• Created/authored several pages for IUP program and iUP portfolios to help engineering managers and cross functional team to understand project information, status, requirements on Confluence and Connect Me
• Created user stories in JIRA to help track issues and accordingly assign them to Subject Matter Expert also tracked these issues on a timely basis and updated stories.
• Navigated offshore team with specific Radar issues after testing/build regularly escalated Radars to particular POC as per the issue generated.
• Actively participated in that UAT and IT kick-off to sign off. Tracked radars closely within engineering team.
• Assisted with various Plays back and Kick off session at the commencement of iUP with engineering managers and core team members. From product development concept to launch, sign offs.
• Understanding on product management methodologies, program management for IPHONE upgrade program, Point of Sale (POS) for IUP program.

Confidential

Information specialist Project Manager

Responsibilities:

• Worked with British Consulate Saudi Arabia providing solutions for their student information system management, technical analysis and creation of IETLS exam systems.
• Worked closely with various IT departments across the region and ensured coherence in operation and data base management system