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Project Portfolio Manager, Business Resume

SUMMARY

  • 16 years of experience in Program/Project/Portfolio Management in various industries.
  • Led two (2) successful Workday HCM implementations - HCM, Payroll & Finance.
  • Managed large programs at Hill Physicians, Visa, Confidential, Cisco and Oracle/Siebel.
  • Implemented global, enterprise-level solutions for key business units including HR, Payroll, Sales, Marketing, Finance, Product Marketing, IT and Engineering.
  • Experienced with RFP process, vendor selection and vendor management.
  • Built Program & Project Management Offices (PMO) from scratch. Implemented Tollgate Review Process for new products and solutions.
  • Expert at PMO processes and Governance
  • Strong working noledge of portfolio management analytics, program/project monitoring and tracking, resource management.
  • Proven ability to deliver substantial revenue, productivity and quality improvements through well-managed, on-time programs/projects.
  • Excellent communication skills with emphasis on stakeholder management and strong client relationships. Ability to bridge communication gap between Technical and Business teams.
  • Waterfall to Agile conversion for Hill Physicians Enterprise PMO.
  • Certified Scrum Master, PMP. Trained in ITIL, Six Sigma, Lean, Prince2.

TECHNICAL SKILLS

  • Workday HCM
  • Workday Business Process
  • Certified Scrum Master
  • Workday Recruiting
  • PMI / PMP
  • Tableau
  • Business Process Management (BPM)
  • Workday Security
  • ITIL
  • MS Office
  • Portfolio/Project Management Tools

PROFESSIONAL EXPERIENCE

Confidential

Project Portfolio Manager, Business

Responsibilities:

  • Led successful implementation of Workday HCM, Recruiting, Payroll and Finance.
  • Managed RFP process for ERP vendor selection. Led contract negotiations with Workday and implementation vendors.
  • Delivered fully-integrated Workday HCM and Finance System - Recruiting, HR, Benefits, Absence, Payroll, Core Financials, Expenses and Procurement modules. Managed 24 integrations with ADP Payroll, Medical/Dental/Vision/401k vendors.
  • Trained in Workday Recruiting, Workday HCM, Workday Business Process, Workday Security.
  • Mapped existing manual-focused business processes to Workday.
  • Managed Workday team of 60 Executives, Stakeholders, configurators, business SMEs.
  • Change Agent for Workday focused on teh TEMPeffect of changing technology, business processes, structures, and tasks on interpersonal and group relationships in Company.
  • Completed a current-state assessment PMO organization maturity level; authored teh firm’s strategy and project roadmap to improve maturity level.
  • Member of project portfolio review committee for on-time status, actual spend, regulatory compliance, earned value, sustainability of in-flight projects.
  • Defined intake process for new project requests. Designed project request form, submission/review process, and assignment of correct priority to new projects. Ensured assignment of required resources based on project priority.
  • Developed portfolio status dashboard for reporting to Executive and management teams.
  • Leading IT transformation from fully Waterfall to Agile project methodology. Implemented LiquidPlanner/Jira solution, interfaced with TFS, to manage hybrid delivery model.
  • Managed implementation of BOSS CallCenter application for HR Complaints Management (Grievances Investigation & Resolution), for a user population of 17,000.
  • Documented corporate process for complaints management for employees, customers.
  • Led teh Planning Phase to extend BOSS Call Center as teh HR Service Center solution.
  • Managed Re-Implementation of Cornerstone Learning Management System. Completed an end-to-end business process analysis to identify under-utilized product features.

Confidential, Foster City, CA

Program Manager

Responsibilities:

  • Managed Human Resources and Corporate Responsibility / Reputation project portfolio - Total of 16 projects in teh portfolio.
  • Program Manager for implementation of Workday HCM, Recruiting, Benefits and Absence. Workday implementation had integrations with LMS, Time Management, Succession Planning systems.
  • Managed global implementations of Learning Management System (Plateau/SAP); eFiling (EMC’s Captiva & MS Sharepoint); Time & Benefits Management System (Kronos); Succession Planning (SuccessFactors/SAP); Health Benefits Administration.
  • Participated in 5-year look-ahead planning, prioritization of projects, and resource needs.
  • Managed IT resource forecasts, tracked resource needs for HR project portfolio.
  • Responsible for HR Program status reports to Executive Steering Committee.
  • As PMO leader, established SDLC, Change Control, and Release methodologies.
  • Led teh implementation of @Task SaaS application for project portfolio management and resource tracking (for a portfolio of 35 projects utilizing a pool of 150+ resources).
  • Lead Project Manager for Cerner BeyondNow implementation. Led Business Process Improvement and Automation of Electronic Data Capture (Remote Hand-Held Device Deployment & Synch) and Logistics & Scheduling functions.

Confidential

Senior Project Manager, Business Systems Program Management Office

Responsibilities:

  • Worked with IT vendors to build and manage project schedules, timelines and milestones. Reported project status, issues and risks. Monitored schedule deviations and developed corrective action plans.
  • Led planning phase of HP PPM implementation.
  • Drive teh product development lifecycle (PDLC) for Sales, Marketing, eCommerce and Engineering projects. Facilitated major deliverables (Product Requirements Documents, Technical Design Documents, Quality Assurance Testing, Deployment Readiness, etc.).
  • Resource and capacity planning to support project delivery roadmap. Facilitated road-mapping for quarterly planning process and re-planning.
  • Manager, Program Management Office. Implemented business processes and workflow for new Program Management Office (PMO) for technology product releases.
  • Designed Gate Review process for launch of Enterprise, Mid-Market, and Consumer products/solutions.
  • Focal point for product portfolio; managed incoming requests, reported on product pipeline status for business and functional owners and stakeholders.
  • Managed capture of portfolio performance feedback from Technology and Business Unit Executives. Using dis feedback, developed CMO quarterly product portfolio review.

Senior Project Manager

Confidential, San Leandro, CA

Responsibilities:

  • Managed a multi-million dollar, multi-year re-engineering project portfolio spanning distribution and logistics process improvements, information systems upgrades, customer service process improvements. Portfolio Value: $13 Million.
  • Developed company-wide resource plan for project assignments and project coverage.
  • Defined Business/IT project portfolio roadmap. Driver of portfolio reviews.
  • Implemented repeatable, scalable project methodology for all VF business units.
  • Developed metrics and established KPI’s to report state of business to teh executive team.
  • Implementation Manager for Channel Partner Relationship Management solutions. Conducted Business Process Alignment Discovery and Gap Analysis Sessions, Customer Trainings, Software Configuration for key customers.
  • Implemented Salesforce.com and Pivotal CRM integration solutions.
  • Evaluated product features in new releases; logged requests for product enhancements.
  • Implemented Salesforce AppStore, a webstore for pre-configured applications.
  • Managed project communications, resource requirements, infrastructure upgrade requests, implementation planning and schedule, coordination of code refreshes for teh AppStore Project. Member of teh Change Control/Approval Board.
  • IT PMO SME Salesforce.com OnDemand application release strategy.
  • Led company-wide implementation of Siebel Sales & Marketing Application for 8500+ users in teh Americas, EMEA, and Asia-Pac regions.
  • Led technical/business teams to achieve 25+ successful product releases.
  • Project Leader for implementation of Sales Forecasting System at Siebel.

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