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Project Manager Resume

Minnetonka, MN

EXPERIENCE SUMMARY:

Effective consultant and program leader with nearly twenty years of experience leading teams and developing staff. Superb facilitator and negotiator who has worked across all levels of multiple Fortune 50 companies on a global scale. Proven ability to establish and Project Management best practices and tools. Proven ability to manage all phases of the development and deployment of complex solutions within aggressive schedules. Able to work closely with world - class engineers and architects, as well as offshore teams, vendors, and creative staff. Master of International Business Administration (MBA) and former Project Management Professional (PMP).

SKILLS SUMMARY / SPECIALTY AREAS:

High-Profile/High-Risk Projects ecommerce/Web Portals

Regulatory/Contractual Compliance

Large, Global Infrastructure Projects

Written Communications

Mentoring Junior Consultants

Content/Knowledge Management Solution Planning

Business Intelligence Solution Planning

Proofs of Concept/Technology

Process Modeling

Data Conversion

Process Reengineering

Managing Offshore Teams and Vendors Functional Requirements Definitions

Test Planning & Test Execution

Project Estimating and Planning

Facilitation

Training

TECHNICAL SKILLS:

PMBOK

Agile/SCRUM

RUP

Waterfall Model

Microsoft Solutions Framework

Microsoft Operations Framework

Microsoft Project 2010/Project Server

Computer Associates Clarity

Microsoft SharePoint 2010

Microsoft Office Suite

Microsoft Visual Studio 2010

CHRONOLOGICAL SUMMARY OF EXPERIENCE;

Confidential, Minnetonka, MN

Project Manager

Responsibilities:

  • Managed multiple digital marketing and ecommerce programs for consumer and internal web portals with over one million registered users and tens of millions of annual visits.
  • Managed the work of business teams, technical teams, and vendors in a fast-paced, highly regulated healthcare environment
  • Managed the product roadmap and internal support process for a web-based prescription drug pricing tool
  • Drove multiple, concurrent projects using both Agile and waterfall approaches
  • Responsible for all aspects of programs and projects, including scope/requirements definition, schedule, budget tracking, status communication, user acceptance testing and release management
  • Negotiated vendor contracts and statements of work
  • Served as an escalation point for high priority production incidents and regulatory inquiries

Confidential, Minneapolis, MN

Senior Consultant

Responsibilities:

  • Managed multiple, concurrent projects as part of a large healthcare merger and platform integration, including an Oracle Inventory Management implementation.
  • Drove multiple, concurrent integration projects in a fast-paced, agile environment
  • Responsible for all aspects of projects, including scope, requirements definition, schedule, and QA
  • Served as liaison to business owners
  • Provided regular project status to senior leadership

Confidential, Minneapolis, MN

Independent Consultant/Project Manager

Responsibilities:

  • Managed multiple, concurrent development projects using Agile, Waterfall and Iterative approaches
  • Directed the daily activities of multiple, matrixed project teams
  • Managed all aspects of projects, including scope, requirements, schedule, risks, resource allocation, test, and status communication
  • Tracked project financial performance, including NPV and cost forecasting
  • Worked regularly with multiple vendors and offshore development teams; including vendor selection and contract negotiations

Confidential, Redmond, WA

Senior Program Manager

Responsibilities:

  • Managed global infrastructure buildouts, disaster recovery, capacity planning, and datacenter decommissioning for network monitoring platforms
  • Managed the development, customization, and implementation of the Watch4net APG software suite, a five million dollar, multi-year network monitoring project.
  • Drove sprint planning and standup meetings for numerous tools development projects in an Agile/SCRUM environment
  • Communicated regular status to senior management
  • Worked regularly with multiple vendors and offshore development teams
  • Ensured adherence to change management procedures on all projects
  • Responsible for managing three mission-critical programs designed to improve global support and drive adoption of safety and security standards for ecommerce and web-based services, including Windows Live ID, Hotmail, Xbox, and the Windows Azure Platform.
  • Directed the daily activities of large, matrixed project teams with over 12 members
  • Managed analysis and redesign of support processes for a high volume, global support organization
  • Managed coordination and collaboration across multiple disciplines (including technical, legal, policy and support)and product lines to deliver programs successfully
  • Defined project requirements and deliverables
  • Created and managed multiple project schedules using Microsoft Office Project Server and Project Professional
  • Produced documentation articulating business objectives and success metrics

Confidential, Kirkland, WA

Senior Program Manager

Responsibilities:

  • Worked as a Contract Senior Program Manager and MOSS/SharePoint practice lead for a leading IT consulting firm.
  • Developed strategies and a roadmap for marketing MOSS solutions. Wrote and edited complex Request for Proposal (RFP) responses. Managed two successful client projects at Confidential .
  • Managed two simultaneous IT and Marketing development projects in a Project Management Organization (PMO)
  • Directed the daily activities of large, matrixed teams with over 20 members, deploying new content and functionality to Confidential .com and my.t-mobile.com
  • Ensured on-budget project delivery with budgets exceeding five million dollars
  • Created detailed project schedules, requirements documents, and scope statements

Confidential, Kirkland, WA

Managing Consultant

Responsibilities:

  • Managed and mentored a team of five Consultants.
  • Worked within Confidential to develop a solution offering and set of best practices for Enterprise Architecture, Business Intelligence and SharePoint Portal Server and related technologies for use within the High Tech, Wireless, Financial, and Government sectors.
  • Managed all facets of a Microsoft Office SharePoint Server (MOSS) 2007 implementation for over three hundred users world-wide
  • Successfully drove critical functions including testing, requirements definition/management, project planning, taxonomy design, content migration, implementation of both out-of-the-box and custom functionality, and deployment
  • Partnered with client to develop and implement PMO best practices, including risk and issue management
  • Managed implementation of a Service Oriented Architecture (SOA) and an Enterprise Services Bus (ESB) in Cingular’s Network Information Services group
  • Managed a large Architecture, Development and Test group, including an offshore team based in India
  • Evangelized SOA and ESB to product teams with competing priorities
  • Created and executed on three, simultaneous project schedules using Microsoft Project 2003 under aggressive deadlines and governance
  • Drove weekly, cross-group project team meetings
  • Reported regular project status to senior levels of the organization
  • Managed usage, scheduling, and capacity planning for a large, global infrastructure
  • Implemented a Windows SharePoint Services site and built several custom dashboards for status reporting and scheduling
  • Created and executed on two project schedules using Microsoft Project 2003 under aggressive deadlines
  • Drove weekly, cross-group project team meetings
  • Reported regular project status to senior levels of the organization

Confidential, Redmond, WA

Senior Program Manager

Responsibilities:

  • Partnered directly with program licensees on four continents to gather beta feedback, drive program improvements, and increase customer satisfaction.
  • Managed the efforts of MSDN, development teams and Windows Server documentation teams across Microsoft to ensure mandated documentation of Server Communications Protocols and Windows programming elements.
  • Managed all facets of twelve releases, including Bill of Material (BOM) management, beta planning, marketing, release management, customer relationship management and fulfillment, development, test, and documentation.
  • Reported regular project status to senior Microsoft leadership and the Department of Justice Technical Committee.
  • Drove weekly, cross-group project team meetings.
  • Created and executed four project schedules using Microsoft Project Server 2003 under aggressive deadlines.
  • Implemented and supported Microsoft knowledge worker solutions—including SharePoint Portal Server v2 and Project Server 2003—in several internal Microsoft groups.
  • Implemented and supported technology solutions to enable workflows, including Microsoft Business Solutions for CRM and Microsoft Office Business Scorecard Manager 2005
  • Optimized cross-group Operations, Business Intelligence and customer recruitment workflows

Confidential, Seattle, WA

Knowledge Management/Communications Consultant

Responsibilities:

  • Managed Knowledge Management and Marketing/Communications initiatives for one of the top-ten pediatric hospitals in the nation.
  • Defined and evangelized enterprise knowledge portal technologies and knowledge sharing processes throughout the organization.
  • Designed integrated content discovery, document management, and eLearning technologies on the Microsoft .NET platform.
  • Implemented project management best practices, including risk management, communications management, and resource tracking in a Project Management Office (PMO) environment.
  • Managed all facets of five SharePoint Portal Server v2, Windows SharePoint Services and Microsoft Office 2003 implementations, including requirements definition/management, project planning, taxonomy design, development, test, and administration.
  • Created requirements and business rules for a Solomon budget tool implementation.
  • Created and implemented communication plans and strategies for two large IT change initiatives, including Enterprise Resource Planning (ERP) and Computerized Provider Order Entry (CPOE).
  • Developed and evangelized a comprehensive set of project management methodology whitepapers, defining tools and business processes for knowledge, risk and change management.
  • Created and tracked project budgets and performed cost/benefit analysis for proposed initiatives.
  • Worked closely with vendors on requirements definition and implementation of a Microsoft Project Server 2002/Enterprise Project Management solution.
  • Evaluated and partnered with leading eLearning vendors for an enterprise-wide Learning Management System (LMS) and authoring tool implementation.

Confidential, Redmond, WA

Project Manager/Technical Editor

Responsibilities:

  • Worked with Architects and hardware vendors to define value proposition, best practices, and architectural solutions for Enterprise and Internet Data Centers.
  • Partnered with Microsoft Consulting Services (MCS) to plan MSA implementations at customer sites.
  • Managed risks, inter-team dependencies, and deliverable schedules for product releases.
  • Managed enterprise data center deployments.
  • Coordinated the content creation of subject matter experts.
  • Edited technical white papers and architectural reference documents.

Confidential, Redmond, WA

Project Manager

Responsibilities:

  • Led a cross-functional, distributed program team with members in the United States, Canada, and Sweden. Ensured all deliverables were on schedule and within budget.
  • Implemented the Rational Unified Process in the areas of requirements management, risk management, and documentation process.
  • Successfully coordinated the complex processes of product release-to-web and release-to-manufacture.
  • Created, authored, and facilitated the negotiation of feature requirements and feature design specifications.
  • Commended for ability to negotiate between groups with conflicting agendas in order to achieve project success.
  • Established milestone and deliverable schedules for several simultaneous product releases within a six-month release cycle.
  • Worked closely with Microsoft as a VSIP (Visual Studio Integrated Partner) and ensured deep integration between Rational Rose and Microsoft Visual Studio .NET.
  • Created and managed a web portal to enhance program information company-wide.

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