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Scrum Master/agile Coach Resume

Columbus, OH

SUMMARY

  • 12 Years of Experience including with track record delivering complex projects and IT Project Development Professional within Fortune 500 organizations.
  • Certified Scrum Master (CSM) with hands - on experience managing enterprise software development projects that meet demanding time restraints and exceed all expectations.
  • Provides thought leadership in successfully executing multiple sprints in Agile through innovation and methodology improvements.
  • Provides consulting, coaching and training on Agile and related methodologies
  • Managing large scale, complex cross tech IT projects & Applications with multiple stakeholder groups.
  • Well-versed in managing large scale agile and waterfall implementations while successfully delivering the projects on time.
  • Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency.
  • Able to assess risks and impediments efficiently and determine effective courses of action, resulting in successful implementations and a continuously developing enterprise Agile practice.
  • Solid experience and knowledge of project management best practices, SDLC methodologies including Waterfall and Scrum.
  • Passionate in addressing challenges head-on and implementing solutions to maximize the bottom line. Skilled at leading Agile teams to successfully completing our agreed upon objectives.
  • Experience in Health Care/Life Insurance, Insurance, Banking/ Financial Services Domain.
  • Software development background, with expertise in Scrum, Waterfall, and hybrid methodologies.
  • Expertise on SAFe principles and Frame work.
  • Expertise in Project Management tools like, OFM, JIRA, Rally and Trello
  • Extensive knowledge in creating BRD, FRD and RFP documents.
  • Excellent time management and people skills, which aide in conducting project meetings, reviews, walkthroughs, and customer interviews.
  • Demonstrate strong consultative and engaging presentation skills Self-motivated and strong team player. Highly developed personal and professional ethics.
  • Provides Estimates for Planning, Budgeting, Development execution of automated test cases.Proactively identify opportunities for process improvements and implements the same.
  • Experience of playing various key roles such as Team Lead, Analyst, Project Lead, Onsite Lead etc. from Onshore and Offshore working with various clients.
  • Experience inPeoplesoft, Java in various versions.
  • Experience in various Databases skills like, MS SQL Server, Oracle 11g/10g, 9i.
  • Successfully lead the team during transition process from Waterfall to Agile framework.
  • Conducted agile orientation to internal team and appraised the team in Agile practices.
  • Internal and external appreciation for leading the team successfully
  • Stabilizing the team and increasing the productivity by mentoring and coaching the team.

TECHNICAL SKILLS

Languages: C, C++ and Java.

Databases: Oracle 12G, MS-SQL Server and DB2.

ERP: PeopleSoft HCMS, PeopleSoft FSCM

Reporting Tools: XML Publisher, SQR, Query Manager, Crystal and PS/n Vision.

Other Tools: HP Quality Center, Remedy, Service Center and Service now

Domain Knowledge: PeopleSoft HCMS 9.1, PeopleSoft FSCM

PROFESSIONAL EXPERIENCE

Confidential, Columbus, OH

Scrum Master/Agile Coach

Responsibilities:

  • Guides the team and organization in effectively employing Agile/Scrum practices and principles to create value and increase customer and stakeholder satisfaction.
  • Supports and educates the Product Owner, especially with respect to grooming and maintaining the product backlog and planning releases.
  • Conducts Scrum meetings
  • Agile facilitator for Human Resources Information Technology (HRIT) Run team working on rapid response customer support, defect mitigation, small enhancements, and small projects for HR software such as Peoplesoft.
  • Lead HRIT Run team through agile transformation from traditional waterfall to mixed methodology Scrumban.
  • Facilitates all team cadence including stand-ups, backlog refinement, iteration planning, show & tells and retrospectives
  • Piloting effort to trail blaze and create a standard work model for other Nationwide Run teams using agile best practices for Scrumban and Kanban work flows
  • Responsible for collaborating with non-dedicated product owner on team day-to-day activities, risks, and product backlog priorities
  • Develop and deliver training, mentoring and coaching around agile engineering practices and techniques such as TDD,Clean Code Practices,pair programming, design / coderefactoring,collective code ownership, and pair / mob programmingfor software engineers.
  • Fulfills project management role for resource allocations, business relations, monthly release planning, and Clarity/Workbench project plan maintenance
  • Collaborates with Build project scrum masters for resource allocations, team building, and build projects-to-run support transitions
  • Works with resource manager for individual performance, mentoring, and career development
  • Daily Stand-up, Sprint Planning, Backlog Grooming, Epic and Story Estimation, Sprint Review and Demo, and Retrospective.
  • Helps the team stay focused by removing obstacles, minimizing distractions, and keeping team meetings concise and efficient.
  • Encouraged the team to come up with reusable elements that could be used across the program.
  • Clarifies roles and responsibilities and offers motivation and support, as necessary. Assesses the Scrum maturity of the team and organization and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable.
  • Facilitates “self-organization” of the team to accomplish objectives and continuously improve processes.
  • Creates and maintains information radiators and team tools, to include: sprint board, burn-down charts, burn-up charts, progress dashboards, etc.
  • Tracks metrics that are important to the team to deliver success and continuous improvement.
  • Identifies product dependencies and facilitates scrum integration. Performs other duties as assigned.
  • Responsible for establishing Scrum practices and rules and ensures the process is followed.
  • Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
  • Work closely with Product owner in backlog management and continuous delivery of features.
  • Make the Team aware of impediments and facilitate efforts to resolve them.
  • Working with Product Owners, Managers and the Development Team (including architects, testers, etc.) to evolve the organization.
  • Serve as a coach and mentor to members of the Team, as improving the velocity of the team.
  • Identify & recommended process improvements & best practices.
  • Ensured productivity and make sure scrum teams have the tools and know-how they need to succeed. Motivated the team to come up with quality shippable product and meet the product goals.

Confidential

Project Lead

Responsibilities:

  • Responsible for resolving Incidents, Service Requests and problems raised by customer.
  • Responsibility includes providing best possible solution with-in SLA time frame.
  • Served as team lead for 6, including supervising workload, scheduling.
  • Resolved Production issues related to technical and functional aspects.
  • Responsible for reviewing solutions provided by team and taking care of quality.
  • Monitoring team member’s work and re-assigning the tasks to other resources in case of delay or overload.
  • Involved in handling finance technical Issues and provided technical, project knowledge training to new team members of the team.
  • Have effectively done the peer code review/peer testing for the support developments and the new developments and have provided constructive feedback.
  • Taken Technical Interviews for recruiting experienced candidates for our group.
  • Responsible for the delivery and ensure that team follows client defined support process.
  • Responsible for reviewing team members code changes and responsible for reviewing unit test results screenshots and ensure that all the developers follow defined developer standards as per SOX.
  • Worked on resolving the issues while integrating PS Fin system with PS HR system.
  • Responsible for preparation of fortnight status reports and presenting status reports to the customer.
  • Worked with the client’s compensation team to implement Customized compensation application. Helped client with the design and the queries for the same.
  • Revamped the existing security of the client to meet the SOX requirements.

Environment: PeopleSoft FSCM 9.0, People Tools 8.50, SQR, PS Query, Crystal Reports 9.0, PS nvision, App Engine, Application Designer, People Code, AWE, Data Mover and HP My service tool.

Confidential

Project Lead

Responsibilities:

  • I am responsible for offshore deliverables and take ownership of solution delivery, from issue resolution to supporting solution roll out.
  • Analyze existing processes and identify gaps with the processes/systems.
  • Responsible for work allocation to the team and responsible for Project Lead activates and responsible for documentations that are required for DEG/Quality team.
  • Troubleshooted production issues associated with configuration and/or process.
  • Conducted quality assurance activities of the deliverables.
  • Responsible for Offshore deliverables like code reviews, Approvals of the UTPs and documentations that are delivered from offshore.
  • Did RCA for AP, GL modules and provided solution for frequent issues. Prepared KEDB for AP and GL modules.
  • Mentored and gave technical guidance to junior staff members in the team.
  • Had a short-term business trip in Feb’12 to project onsite location to meet customer and onsite team to understand One Link business process.
  • Provided daily, weekly status reports to onsite coordinator and prepared monthly governance reports to the customer.

Environment: PeopleSoft FSCM 8.9, People Tools8.49, QC and STAT Migration Tool.

Confidential, Santa Clara, CA

Project Lead

Responsibilities:

  • Traveled onsite to Confidential base location Santa Clara, CA, USA to acquire the knowledge of PeopleSoft HCM application and production support process.
  • Supported SLA L1, L2 & L3 tickets.
  • Assess the production tickets and provide the solution for the technical issues.
  • I am the single point of contact to design, construct and validate the enhancements.
  • Worked with Confidential business team for any new enhancements.
  • Involved in weekly status calls and interacted with vendors also to gather requirements.

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