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Project Management / Project Coordination / Project Support / Analyst Resume

PROFESSIONAL SUMMARY:

Financial and IT professional with over 20 years of experience, focused mainly on Project/Program Management, Analysis and Support

PROFILE:

  • General Experience
  • Project/Program Management and Support - 20+ yrs.
  • Business Analysis (BRD) & Metrics/Data Analysis - 20+ yrs.
  • Account Reconciliation & Financial Balancing (AR& FB) - 20+ yrs.
  • Use Case Design, Statements of Scope, Requirements Modeling - 15+ yrs.
  • Identity & Access Management - 5+ yrs.
  • Marketing Support - 5+ yrs.
  • Clarity - 5+ yrs.
  • Financial tracking/reporting of multi-million dollar projects - 10+ yrs.
  • Involved in project life-cycle, scoping, documentation, definition & analysis of functional problems, gathering of requirements, cost & deliverable outlines, logical & physical design reviews, wire-framing & GUI development, change/issue/release management & coordination, capacity management, PVT (Production Verification Testing), implementations, Leading UAT (User Acceptance Testing), serving as SME (Subject Matter Expert), & Support, working with technical teams
  • Familiar with BRD (Business Requirements Documentation), JAD (Joint Application Development) sessions, ETL (Extract, Transform, Load), ITIL, PMP, SDLC (Systems Development Life Cycle - both Agile & Waterfall) methodologies, PMLC (Project Management Lifecycle)
  • Extensive Contract / RFP (Request for Proposal) / SLA (Service Level Agreement) / SOW (Statement of Work) experience in varying industries; such as financial, retail, property management, health care and insurance
  • Agent for Vendor & Service/Supply Chain Management, in-sourcing, off-shore coordination, evaluating and obtaining services & supplies in support of Information Technology and licensed products
  • Software/Asset Management audits, tracking & deployment; including review of licensing, requirements, securing and tracking of compliant software on both Servers & Workstations
  • Experienced in Infrastructure/Delivery management project reporting, including distributed server environments, web-hosting services, desktop, and projects involving 3rd party managed delivery services
  • Performed Data Analysis & Validations associated with requirements analysis, including but not limited to data mapping, data modeling, development of data usage tables, entity relationship diagrams MDM (Master Data Management) & Quality Assurance testing, Test Case scenarios and HP-Quality Center Dashboard Reporting
  • Very knowledgeable in MS Office tools, particularly in MS Access, Excel, MS Project & Visio, solid understanding of relational database design, data normalization, data source linking/updating, queries & reporting,links to LAN/WAN data sources via ODBC and more
  • Successfully demonstrated expertisein development of Reporting Matrices including: scheduling, milestones, weekly production/status reports, metrics reporting, cost/budget reports, vendor invoices, tracking tools, reconciliation/exception/validation, look-up/pivot tables, charts/graphs,macros,functionality including drop-down selections and "button" (macro-based) activations

TECHNOLOGY EXPERIENCE:

Applications: MS Access (Incl. Access VBA, SQL & ODBC), Clarity/Workbench/Spotfire, MS Excel (incl. VBA macros & Lookup/Pivot tables), FoxPro, InfoPath, Lawson (Vendor invoicing), Lotus 1-2-3 & Lotus v9.x, Lotus Approach, Lotus Notes, Monarch (text to column conversion utility), MS Lync, MS Outlook, Paradox, MS PowerPoint, Primavera, Remedy, MS Project, Share Point (Administration), WebEx, MS Word, Visio

PROFESSIONAL EXPERIENCE:

Project Management / Project Coordination / Project Support / Analyst

Confidential

Responsibilities:

  • Created & maintained Program status and metrics reports, organization/administration of project repository of documents via SharePoint, project plans & schedules (MS Project based WBS), SharePoint 365 structure and access rights and SharePoint based Risk/Action/Issue/Decision (RAID) logs, reporting of budgets & deliverables, and reporting on progress as compared to plan/delivery requirements.
  • Program Review & Reconciliation - Dashboard reporting based on Clarity Financial tracking/reporting of forecasting/actuals and Resource tracking (allocations / actuals / vs placeholders), Continued validation of weekly Program progress reporting/review via Excel based matrices and associated Excel extraction links to SharePoint lists with lookup / pivot tables & Charts/Graphs for metrics reporting. Validations and enhanced guidelines; including Governance and Control process. Involved in MDM (Master Data Management) including: field mapping matrices including; validations, definitions/domains, metadata review,
  • Project value was 15 million plus

Confidential

Project Governance Manager / Reporting Governance Analyst

Responsibilities:

  • Created & maintained, organization/administration of project repository of documents via SharePoint, project plans & schedules (MS Project based WBS), Risk/Action/Issue/Decision (RAID) logs, Dashboard reporting of budgets & deliverables and reporting on progress as compared to plan/delivery requirements, Operations & Steering Committee Presentations (PowerPoint Decks)
  • Project Review & Reconciliation - Vendor invoicing approvals & rejections, financials / budget reconciliations via Clarity Dashboard reporting based on Clarity Financial tracking/reporting of forecasting/actuals and Resource tracking (allocations / actuals / vs placeholders)
  • Project value was originally 7 million plus

Confidential, Detroit, MI

Project Manager

Responsibilities:

  • Created and maintained Project Charter, PIF, SOW (Statement of Work), SOW appendix, project plans & schedules (MS Project based WBS), Risk/Action/Issue/Decision (RAID) logs, reporting of budgets & deliverables, Roster, Roles & Responsibilities, Organizational Chart (Visio), kick-off presentation, Dashboard reporting of budgets & deliverables and reporting on progress as compared to plan/delivery requirements, Operations & Steering Committee Presentations (PowerPoint Decks), and organization/administration of project repository of documents via SharePoint.
  • Managed relationships, process and attendee tracking for varying conference calls, including: Vendor's technical calls, Project Workgroup and Status calls, also took part in Steering Committee presentations and decisions.
  • Reporting & Tracking of status and milestones for all activities with Business, Program PMO, Project Teams, Vendors as related to project, escalated issues where appropriate & collaborated with project teams to resolve priority conflicts and to ensure project delivery remained on track - tracked applications to be sunset, source application upgrades, servers & associated locations, server sizing exercise to determine new hardware and costs
  • Financial Reporting via Lawson for Vendor invoicing approvals & rejections, financials / budget reconciliations via Clarity Dashboard reporting of budgets & deliverables and reporting on progress as compared to plan/delivery requirements based on Clarity Financial tracking/reporting of forecasting/actuals and Resource tracking (allocations / actuals / vs placeholders)

Confidential

Portfolio Governance Analyst

Responsibilities:

  • Created & maintained Program Dashboard, status & metrics reports
  • Improved, managed & consolidated program plans, processes, schedules, efforts, budgets & deliverables, reported on progress vs plan/delivery requirements, Book of Work (BoW), ScoreCard & Enterprise Architecture reporting access, process & metrics
  • Managed relationships, processes and reporting - actively participated with stakeholders in weekly project progress meetings & monthly project reviews - implemented PMO tracking tools & processes, revised / rebuilt PMO SharePoint site, maintained status logs, produced monthly project financial & gap analysis / observations / healthcheck within program /portfolio / project reports of over 100+ Projects
  • Program Status Reporting, as per Clarity based Project Status Reports (PSRs) - Weekly/Bi-Weekly/ Monthly
  • Audit PM for Corporate wide Access & Identity Management (AIM) - ie. Identified Developer access within Production Environments
  • Hosted weekly status calls for Router connection improvements & implementation of Security s into Corporate Legacy Environments

Confidential

Program Analytics Manager

Responsibilities:

  • Created & maintained Program Dashboard, status & metrics reports - Dashboard reporting of budgets & deliverables and reporting on progress as compared to plan/delivery requirements, improved, managed & consolidated: project plans, schedules (Clarity/MS Project), efforts, budgets & deliverables, and reported on progress as compared to plan/delivery requirements, Operations & Steering Committee Presentations (PowerPoint Decks), and organization/administration of project repository of documents via SharePoint.
  • Improved Resource tracking & allocations vs actuals, RAID log, SharePoint access rights, consolidated multiple MS Project plans (in lieu of MS Project Server) into one MS Project based Program plan including daily Program review, validations and enhanced guidelines. Continued validation of Executive Milestones and monthly Program progress reporting/review, including; Cost/Spend vs. Elapsed Time vs. Project Completion via Excel based matrices with varying Charts/Graphs and associated lookup & pivot tables

Confidential, Buffalo, NY

Project Manager

Responsibilities:

  • Project Management & Coordination of project/program schedules (Clarity/Workbench), RAID logs, SharePoint based repositories of project documents & access rights.
  • Managed relationships, process, reporting, tracking and milestones for all activities with partners (Business, Architect, Project Teams, External Partners) related to program, including on-going financials/budget & forecasting updates as based on actual & trending analysis and validation of resource utilization/allocation via Excel based matrices - recommended mitigation strategies, escalation of issues where appropriate & collaborated with project teams (both onshore & offshore) to resolve conflicting program priorities and to ensure program delivery remained on track
  • Managed infrastructure/release management builds (Domino/MQ/SSL/UNIX) and Global Portal & Personal Internet Banking (PiB) application, coordinated deliverable status with onshore/offshore development Teams
  • Financial Reporting via Lawson for Vendor invoicing approvals & rejections, financials / budget reconciliations via Clarity Dashboard reporting of budgets & deliverables and reporting on progress as compared to plan/delivery requirements based on Clarity Financial tracking/reporting of forecasting/actuals and Resource tracking (allocations / actuals / vs placeholders)

Confidential, Buffalo, NY

Project Vendor/Supplier Manager

Responsibilities:

  • Managed interactions with various 3rd Party/Vendor managed services, web-rebranding, redevelopment & online account opening (OAO) - Disaster Recovery (DR) infrastructure migration between Client
  • Developed, implemented, and managed Confidential 's Risk/Action/Issue/Decision (RAID) logs, tracking of 3rd Party integration points, Project Status Reporting Dashboards, RFPs & Vendor Contract review. Operations & Steering Committee Presentations (PowerPoint Decks), and organization/administration of project repository of documents via SharePoint.

Confidential

Sr. Reporting Consultant / Business Analyst

Responsibilities:

  • Developed initial project scoping, requirements gathering & project cost benefit/financial analysis reporting. Researched/developed/maintained/managed data-driven analysis & insights regarding business operations and strategic opportunities, including: operational reporting requirements, interpretation & validation of findings/results
  • MS Access: Interface created to improve existing work processes while gathering & storing data elements

Confidential

Program Delivery Analyst

Responsibilities:

  • Infrastructure/Delivery Program-Level Reporting (SQL/Unix/Wintel & Support) and financial forecasting/review based on actual/trending analysis and release management reporting.
  • Collaborated with Technical Project Managers to resolve conflicting program priorities and identify potential program level risks, issues & mitigation strategies.
  • Excel, Remedy Reporting: Compiled data from multiple sources and analyzed details to identify Program & Support progress, and chaired program status meetings.
  • PowerPoint: Developed presentation materials, program schedules & milestones. Maintained, updated and validated program & stakeholder weekly dashboard presentations/reports
  • SharePoint Administrator: Rebuilt & maintained reporting depository and improved access rights (Identity & Access management) via group accounts.

Confidential

Project Governance Manager

Responsibilities:

  • Project Management & Coordination of project schedules (MS Project), Risk/Action/Issue/Decision (RAID) logs, project repositories of documents & access rights via SharePoint administration. Consolidated program status reports, from project teams, via ITIL process and coordinated deliverables with various onshore/offshore teams - provided analytical support and varying levels of presentation dashboards & reports - QA Dashboard Reporting using HP-Quality Center (HPQC)
  • Managed relationships, process, reporting, tracking & milestones for all activities with Business, Finance, Program PMO, Project Teams, External Partners & Vendor/IBM as related to program, including on-going financials/budget updates, forecast vs. actual and validation of resource utilization/allocation via Excel based matrices with varying Charts/Graphs and associated lookup & pivot tables - recommend mitigation strategies, escalating issues where appropriate & collaborated with project teams (both onshore & offshore) to resolve conflicting priorities and to ensure program delivery remained on track
  • Reported to Confidential financial management using tracking tools (e.g. EPM, Carpe Diem, MS Project, SORT) and created interactive reporting tool (based on SORT) for finalizing financials into EPM
  • Financial Reporting via Lawson for Vendor invoicing approvals & rejections, financials / budget reconciliations via Clarity Dashboard reporting of budgets & deliverables and reporting on progress as compared to plan/delivery requirements based on Clarity Financial tracking/reporting of forecasting/actuals and Resource tracking (allocations / actuals / vs placeholders)

Confidential, New York, NY

Project Vendor/Delivery Manager

Responsibilities:

  • Management & Coordination via ITIL process of 3rd Party Web-service Vendors & weekly status reporting dashboards and tracking, including “application”, “interface” & “feed” types, due to banking technology infrastructure changeover. Reviewed BRDs (Business Requirements Documents), KBRs (Key Bus Rqmts Docs), FRDs (Functional Rqmts Docs) and collaborated with varying project teams to ensure program delivery remained on track.

Confidential, New York, NY

Global Service Catalog Administrator / Database Support / Program Analyst

Responsibilities:

  • Infrastructure Program-Level Reporting and leading Support Staff & Supporting the Capability, Planning and Management (CP&M) solutions and team members, worked across the Worldwide Technology Organization, Coordinated with Technology Directors, and assisted in estimating demand for shared services via Administration of Confidential Infrastructure Web-service Coordinated with Technology Directors, assisted in estimating demand for shared services via Administration of Confidential Infrastructure Web-service
  • MS Access: SDLC (Agile) approach for coordinated improvement(s) to Service Catalog, Reporting Tools and back-end Oracle Database mapping/interface & updated various complex Excel reports against varying data file types and Access Identity Management (AIM) reporting

Confidential, New York, NY

Project Manager

Responsibilities:

  • Management & Coordination for Corporate Finance, HR and Safety Management. Aligned with Auditors, Managers and Directors to ensure programming / audit specifications met business critical requirements. Identified connectivity issues to improve database integrity
  • Hosted JAD (Joint Application Development) Sessions to scope & mitigate business needs of various Departments - SDLC (Agile) & ETL approach to requirements gathering and development, for varying projects
  • Time & Material and Equipment Billing Management - including; design and development of reconciliation Database incl. data mapping, all load & extract processes, data entry forms & validation reports

Confidential, Meadowlands, NJ

Benefits Project Manager

Responsibilities:

  • Management & Coordination of reporting to Project Executive, HR Information Systems Manager & Sr. Developer.
  • Coordinated with HR Director and Members of HR Benefits Unit, to improve existing Executive Benefits Reporting and ensure programming / audit specifications met business requirements.
  • Improved existing data processes through SDLC (Agile) & ETL approach

Confidential, New York, NY

Project Analyst / Reporting Analyst

Responsibilities:

  • Reconciliation/Validation reporting of Employee and Non-Employee identity & asset ownership & per unit cost

Confidential, New York, NY

Project Analyst

Responsibilities:

  • Management & Coordination of technology infrastructure review and associated issues; with Stakeholders, Owner and Business Managers via JAD (Joint Application Development) Sessions. Created RFP for Virtual Server environment requirement, in lieu of existing “Server-in-the-Closet”

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