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Senior Consultant Resume

Newark, NJ

SUMMARY

  • 10+ years of overall IT experience with over 7+ years of Project management expertise in Healthcare and Pharmaceutical Industry.
  • Demonstrated strong working relationships with business partners as well as cross - functional teams including Business Analysis, Software Design, Development and Quality Assurance.
  • Extensive experience in Project Planning, Scope and Schedule Management, Budget vs. Cost Analysis, Resource Allocation and Control, Risk Management and Mitigation.
  • Expertise in Duration Analysis, Cost Benefit Analysis and RACI Analysis.
  • Self-motivated dynamic individual with strong expertise in executing projects varying as high 2M USD from inception until implementation with peak team size around 30 with team spread across multiple geographic location (US & India)
  • Worked with business partners to elicit high-level requirements and captured business needs into technical requirements, coordinated with Development teams and identified solution interdependencies, ensured that approved requirements are developed in sufficient scope to meet customer needs.
  • Expertise in implementing Waterfall and Agile ScrumMethodologies throughout the Software Development Life Cycle of the project.
  • Experience in developing and managing relationships with various stakeholders including upper management.
  • Managed all facets of projects to ensure that deliverables are met within schedule, budget, and quality goals.
  • Strong knowledge in pharmaceutical/medical device regulations such as FDA 21 CFR Part 11.
  • Extensive experience in HIPAA, ICD 9/10, Crystal Reports and MDM
  • Responsible for Gap analysis in HIPAA 4010 to HIPAA 5010.Incorporated and implemented all the HIPAA standards, Electronic Data Interchange (EDI), transaction syntax like ANSI X12, ICD-9, ICD-10 coding.
  • Knowledge in Healthcare Administration - Claims processing (auto adjudication), COB, EOB/Drafts, Claims pricing and testing, HIPAA, Pre authorization, enrollment, EDI, Medicare, Medicaid, CDHP (consumer driven health plans).
  • Strong knowledge of FDA QS, CFR 211 for Pharmaceutical, Clinical Trial, Life Science and Health Care Industries.
  • Excellent experience in working with FDA regulated environment, GxP (GCP/GLP/GMP) guidelines.
  • Strong Working Knowledge of SDLC, GRC 21CFR Part 11 and software FDA validation practices
  • Involved in Trouble Shooting, Performance tuning of reports.
  • Has experience in conducting User Acceptance Testing (UAT) and documentation of test cases. Expertise in designing and developing test plans.
  • Ability to organize, document and track changes and defects using JIRA, Rational Clear Quest and archive change request in Clear Case
  • Extensive experience in using business process tools such as MS Project, MS Excel, MS Access, MS Visio, technical assessment tools, Business objects.
  • Demonstrated ability to operate with diverse cross-functional groups, including external vendors.
  • Excellent Team player and capable of working independently, with excellent communication, administrative and interpersonal skills.

TECHNICAL SKILLS

Methodologies: SDLC, Agile Scrum, Waterfall, UML

Testing Tools: HP ALM,(Test Director / Quality Centre), QTP, Win Runner and Rational Suite

Change Management Tools: Rational Clear Quest, Rational Clear Case

Quality / Statistical Tools: Six Sigma, SPSS

Business Modeling Tools: Rational Rose, MS Project, MS Visio, Blue works live

Programming Language: C, C++, Visual Basic, .Net, JAVA, SQL, PL/SQL XML

Project Management: Planview, Microsoft Project, Microsoft Office

Database / Data warehouse Tools: MS SQL/PL SQL, Informatica

Documentation Tools: MS Office, Adobe Acrobat

Web Technologies: CSS, HTML, XSL, XML, ASP, JavaScript MS Front Page and Dream weaver 2004

Requirement Gathering Tools: Requisite Pro

Content Management Tools: JIRA, Confluence,Axeshare

PROFESSIONAL EXPERIENCE

Confidential, Newark, NJ

Senior Consultant

Responsibilities:

  • Conducted project planning and scheduling, status reporting, resource allocation, as well as issue and risk management, while cultivating relationship with customers.
  • Lead overall engagements / projects to successful execution
  • Owned end to end accountability for Project Delivery including financials
  • Worked in Matrix environment with various functional teams across multiple applications to meet the common goal of the Program
  • Drove consensus and decision making with Business, IT and Executive management
  • Demonstrated ability to act as a bridge between Business partners and Technology teams
  • Demonstrated ability to execute the project with application teams in Mixed methodology (Waterfall and Agile)
  • Proactively identified the dependencies, risks ad worked with the teams for mitigation and contingency planning
  • Partnered with Stakeholders to ensure proper PI planning, alignment, integration and visibility.
  • Influenced senior leaders to balance competing priorities.
  • Provided status reports to stakeholders on a regular basis.
  • Mitigated risks and addressed project obstacles as needed.
  • Conducted and coordinated complex cross-functional analysis of healthcare data to identify outcomes and trends, interpret and explain results.
  • Was part of performance evaluation of project team members and advised project Leaders on project plan update and personnel changes.
  • Actively engaged during Backlog Grooming, Sprint Planning, Sprint Review and Retrospective.

Confidential, NJ

Project Manager

Responsibilities:

  • End-to-End Product Management and Delivery
  • Was responsible for Direct end-to-end execution of processes associated with delivery of the product.
  • Worked with FCEs (Functional Centers of Excellence) to meet SLAs (Service Level Agreements) for my area of accountability
  • Created and lead cross-functional teams to manage operational efficiencies
  • Worked with Business Development to determine the scope of the product.
  • Contract/SLA Fulfillment: Defined annual scope of work, schedule, project plan for assigned product/product segment.
  • Product Portfolio Management:
  • Has overseen design and construction of assessments and performed quality checks
  • Helped in development of long-term product roadmap and managed the development of product through product’s lifecycle
  • Developed internal and external training and helped in product demos
  • Financial Management: Responsible for P&L (expense management, forecasting and monitoring budgets) associated with the assigned product area
  • Worked with senior management to set yearly product budget, including projected revenue and expenses

Confidential, Edison, NJ

Project Manager

Responsibilities:

  • Managed .Net / Sharepoint based Web-application development project from project kickoff where responsibilities include but not limited to preparing Project Plan, Scope management, Capacity Planning, Resource allocation, Risk management, Stakeholder Management, Release / Prod Implementation Planning, maintaining task order, project status reporting to key stakeholders.
  • Actively involved in the development of Project charter to gain approval from project sponsors.
  • Assisted in Identifying project team members (Onsite and Offshore) and understood their roles and responsibilities to help develop communications plan.
  • Worked with business partners and led JAD session to elicit high-level requirements and capture business needs, transformed the functional business needs into technical requirements.
  • Verified Use-Cases, Wireframes and Activity Diagrams to demonstrate business process flow and interaction of system components before prototyping. Helped in Creating workflow diagrams with the help of UML through MS Visio.
  • Developed RACI matrix.
  • Performed Gap-analysis to understand As-Is vs. To-be, coordinated solution/design workshop with technical architects to get the knowledge of the technical limitation, constraints if any .
  • Assessed the risks of various solutions and proposed the solution fit-for-the-purpose and prioritized competing business needs.
  • Co-ordinated with business stakeholders and development team during UAT cycle for defect assessment.
  • Actively involved in sprint planning, Capacity vs. Demand planning in each sprint to ensure delivery on schedule and on budget without compromising the quality
  • Handled 2 different scrum teams spread across US and India working on common set of requirements
  • Demonstrated ability to act as a bridge between business partners and Technology team
  • Supervised cross-functional and cross-departmental teams.
  • Proactively identified risks, issues and worked with the respective teams for contingency, mitigation planning
  • Provided regular status reporting to senior management on project status, accomplishment, issues and risks.
  • Helped program manager in Managing the delivery of all the applications under Portfolio using various technologies MS .Net, Ms Sql, ERP (PeopleSoft), ETL (Abinitio) and Reporting Tool (Business Objects).
  • Involved in creating user guide.
  • Created process improvement documents for Service Request Management.
  • Created Issue Records Report for all the portfolios and used to track the progress through Issue management call.
  • Helped in maintaining quality artifacts for Internal /External Audit process
  • Used MS SharePoint for Team collaboration and to build Knowledge base.
  • Acted as the single point of contact for all the applications supported under portfolio to manage project timelines by using MS Project tool.
  • Created project reports and documented stakeholder feedback to gather inputs for the next version update.

Confidential, Lake Bluff, IL

Project Manager

Responsibilities:

  • Worked in Enterprise Application Maintenance and Enhancement where primary responsibilities included but not limited to
  • Led the Knowledge Transition to understand the project scope and objectives, as-is application flow & feature, identifying and mitigating the risks, toll-gate review, documenting the understanding and getting sponsor sign-off
  • Managed team of around 9 people during steady state and ensured seamless delivery adhering the SLA guidelines. Achieved annualized cost savings of around $3.5 M within one year timeline.
  • Involved in Cost Budgeting of the project for the entire fiscal year and reviewed, monitored the same periodically to ensure no slippage.
  • Identifying and collecting the metrics and reporting project status on weekly basis to all stakeholders.
  • Actively involved in stakeholder communication at frequent intervals
  • Acted as liaison between Business partners and Technology team to understand the business need and transform the same into technical specification, conducted JAD session, defining functional and non-functional requirements for application development team, continuous interaction with Development and QA teams to reduce delivery timelines
  • Participated in creating and documenting GAP analysis.
  • Worked closely with upper management in scheduling Project deliverables and Time lines using MS project.
  • Created Use case documents and diagrams to clearly identify the primary, alternative (Sub) flow, system boundaries and assumptions.
  • Helped in creating wireframes to do screen mockups.
  • Created Activity diagrams using MS Visio to describe the dynamic behavior of the system.
  • Facilitated Daily team meetings and bi-weekly meetings with upper management.
  • Developed documentation and deliverables dictated by the System Development Life Cycle (SDLC) and client Integration Life Cycle (IPLC).
  • Jointly worked with Test lead to create Test Plan, assisted in TDD.
  • Actively participated in creating User training manual, End user training, conducted knowledge transfer sessions and Handled change request and change management issues.

Confidential - New York, NY

Business Analyst / Asso. Project Manager

Responsibilities:

  • Conducted JAD sessions with business users, stake holders, vendors and IT team to gather, review and document requirements.
  • Created Business Requirement Documents (BRD) and Functional requirement Specification (FRS) for the project and conducted cross functional reviews.
  • Worked closely with the PM to Finalize Scope, Timelines, project deliverables using MS Project.
  • Assisted PM in recording Minutes of the meeting.
  • Assisted in conducting weekly core team meetings and created an issue log to track the project.
  • Worked on Impact analysis for each of the requirements and their sub entities(segments).
  • Creating RTM to trace between business requirements and scope.
  • Created Requirement Action Plan for the project deliverables.
  • Created Test cases and performed UAT testing.
  • Extensively worked on SharePoint tool for document management.
  • Worked with the customer service team to analyze per call time/ count data for generating management level reports.
  • Worked with Confidential software to get the required data for customer service reports
  • Reviewed CMS regulation and created business requirement for collection server (edge server)

Confidential, Jersey City, NJ

Project Lead / Business Analyst

Responsibilities:

  • Managed the concept through final design, implementation and end to end testing of the software for different market segments.
  • New reporting functionality was developed for the existing Portal based off of new data feeds.
  • Managed total budget of $850K / year which involved oversight of 5 developers and 1 testing resource.
  • Conducted JAD sessions for scope discovery with stake holders, vendors and IT teams
  • Created Business Requirement Documents (BRD) and use cases.
  • Worked closely with the Upper management for capturing evolving scope, schedule management and project deliverables timelines using MS project.
  • Assisted in conducting weekly core team meetings and created an issue log to track the project.
  • Worked on Impact analysis, Risk analysis, resource allocation using MS project
  • Created RTM to trace between business requirements and scope.
  • Extensively worked on SharePoint tool for document management.
  • Created Test Scenarios and participated in UAT testing
  • Helped in creating operations support document and user guide.
  • Trained end users

Confidential

Project Coordinator

Responsibilities:

  • Assisted PM in facilitating discussions and Collaborated with Technical team to delineate user requirements.
  • Translated requirements into a global LIMS and assisted in the design of solution and its review with all stakeholders.
  • Involved in documentation approvals.
  • Helped Project manager to conduct Meetings periodically with SMEs at various phases of the Software Development Life Cycle (SDLC) to discuss open issues.
  • Used MS Project to manage schedules, deadlines, and resources collaboration.
  • Coordinated with the System Analyst to authorize System Requirements based on the Business Requirement Documentation.
  • Analyzed specifications for customization of the software, which included configuration in LIMS Basic, Crystal Reports and SQL.
  • Responsible for assigning work to team members, providing weekly status to Project Manager.
  • Assessed Change Controls and implemented necessary changes in LIMS.
  • Development and implementation of the Global LabWare LIMS system for Orchid.
  • Worked on assisting development of Environmental Monitoring Program in LIMS.
  • Involved with the investigative site on issues concerning current clinical trials.
  • Handled change requests and updated documents related to change.

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