Warehouse Supervisor Resume

PROFESSIONAL EXPERIENCE

Warehouse Supervisor

Confidential

Responsibilities:

Direct employee work and coordinate timing of orders to be delivered intra - plant
Develop employee career path by integrating further equipment/process training into the shift
Plan and coordinate multiple departmental activity for facility
Responsible for facility operations and site safety/security

Operations Supervisor

Confidential

Responsibilities:

Warehouse Lead

Confidential

Responsibilities:

Interface with multiple departments across multiple sites to oversee the timely fulfillment of sales orders in order to exceed customer expectations.
Sourced 3rd party service provides to maintain superior customer order fulfillment rate.
Identified and acted on negative inventory trends to improve order accuracy, reduce mispicks and increase overall customer satisfaction KPIs.
Led audit of physical inventory by an outside 3rd party.

Warehouse Lead

Confidential

Responsibilities:

Direct employee work and monitor planned vs. actual production and expenses.
Implemented procedures to reduce costs and increase efficiencies.
Oversaw new software and hardware integration in daily operations activities that reduced errors and increased productivity.
Effectively negotiated with internal and external customers to provide outstanding customer satisfaction with their orders.

Warehouse Lead

Confidential

Responsibilities:

Direct employee work and monitor planned vs. actual production and expenses.
Oversaw the planning and opening of new warehouse space, recruited, interviewed and oversaw the training of new warehouse staff.
Direct employee work and monitor planned vs. actual production and expenses
Audit routes to ensure total cases shipped matches sales
Prepare outgoing shipments, contact customers to arrange most efficient transportation method.

Confidential

Student Intern

Responsibilities:

Organize and file employee records, respond to requests for employment verification.
Input incoming mail into records database and log responses in employee folders.
Responded to employee questions and concerns via email, fax and over the phone.
Coordinate game-day operations to meet participation targets for planned events.
Direct employee work and monitor planned vs. actual production and expenses
Check all areas of the building for any missing packages
Contacted customers to verify shipping label information.
Generated end-of-day reports to ensure that all packages were accounted for
Participated in the UPS Management Promotion Process