SUMMARY OF QUALIFICATIONS:

• An accomplished IT Professional wif 13+ years of referable experience in Project Management, Delivery Management and IT Service Management in various domains.
• Considered as “fixer” in making the team stable team and gaining customer confidence.
• Result driven Project Manager who can swiftly master and enable to apply the IT solutions to meet the organization goals wifin schedule and budget through.
• Highly skilled in Project Lifecycle Management, Agile/Scrum, Personnel Management, Project Budgeting & Cost Controls, Enterprise Implementations, Team Building & Leadership, Quality Assurance.
• Successfully executed projects in multiple domain like Retail, Banking, Insurance (Life & Dental), Automotive (Distribution, Sales & Shipping).

PROFESSIONAL EXPERIENCE:

Confidential - Deerfield Beach, FL

Sr. Project Manager

Roles & Responsibilities:

• Responsible for IT operations and Application Delivery for business unit - SET, managing 12 professional staff and a budget of $1.1M.
• Exclusively manages a team of twelve (12) highly skilled CSC professionals on the entire delivery team for SET line of business and also managing and tracking the performance.
• Plan and Prioritize for the sprint and help achieve the goal for the business
• Manage the escalations by Client wif respect to deliverables, issues wif personnel availability, issues wif quality and other operational issues encountered by the team.
• Help customer / client as the Subject Matter Expert (SME)
• The automation of the SET Service Campaign reduced the manual effort and involvement of technical team to meet the strict deadlines saved not only time but also earned ROI in less than 2 years.
• The automation of year end activities done even year to have the business ready for the following year reduced the manual effort and earned ROI wif a savings of $50K in 3 years.

Confidential, Deerfield Beach, FL

Project Lead

Roles & Responsibilities:

• Provided project lifecycle leadership over all phases of enterprise wide IT implementations for the strategic project, IR-NGAA (Integration Repository for Next Generation Allocation and Accessorization System)wif a budget of $0.5M.
• Responsible for overall delivery of the project.
• Managed numerous project issues including staffing, operational issues, and overall management of team performance and corresponding delivery.
• Responsible for planning and suggesting the management ahead forhiring new personnelbased on project needs and responsible forproviding feedback to the professional staff
• Exclusively managed a team of six (6) including the time approval, leave approval and performance review.
• Delivered the Project under the Program on time wifin the budget.

Confidential - Jacksonville, FL

Project Lead

Roles & Responsibilities:

• Provide project lifecycle leadership over all phases of enterprise wide IT implementations for Fiserv LOS 5.0 upgrade impacting the Mainframe application and external systems like Banks, Printing Vendors etc., for JM Family Enterprise.
• Responsible for overall delivery of the project.
• Managed numerous project issues including staffing, operational issues, and overall management of team performance and corresponding delivery.
• Responsible for planning and suggesting the management ahead forhiring new personnelbased on project needs and responsible forproviding feedback to the professional staff
• Exclusively managed a team of seven (7) including the time approval, leave approval and performance review.

Confidential - New York, NY

Lead Consultant

Roles & Responsibilities:

• Responsible for project coordination and delivery/maintenance of Claim facts application impacting Mainframe subsystem and other external systems like Customer Service, Explanation of Benefits and Financials.
• Coordinated wif client, offshore counterparts and wif other team members at onsite to ensure smooth code delivery.
• Involved in all phases of SDLC.
• Translate user requests / requirements into technical specifications for new development / enhancements
• Writing new programs to generate reports pertaining to the client’s requests.
• Modification, writing of the new programs as per the design documents and testing them
• Maintaining Weekly Status reports.

Confidential

Systems Engineer

Roles & Responsibilities:

• Responsible for project development and delivery of Core Billing System and Bank Reconciliation process application impacting Mainframe subsystem.
• Impact Analysis of new changes on the existing system.
• Understanding the change requests and involved in Design, Coding, Unit testing and String testing for the C.R’s.
• Involved in peer-review process.
• Involvement in Weekly Team Meetings
• Involvement in Knowledge sharing sessions
• Interaction wif project seniors and onsite Coordinator to understand the Business requirements

Confidential

Programmer Analyst

Roles & Responsibilities:

• Responsible for application delivery and maintenance of Portfolio Management and Default Accounting / Default
• Funds Management / Data Bridge applications impacting Mainframe systems.
• Impact Analysis of new changes on the existing system.
• Understanding the change requests and involved in Design, Coding, Unit testing and String testing for the C.R’s.
• Involved in peer-review process.
• Involvement in Weekly Team Meetings
• Involvement in Knowledge sharing sessions
• Interaction wif project seniors and onsite Coordinator to understand the Business requirements