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Program Manager Resume Profile

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PROFESSIONAL SUMMARY:

Healthcare Information Technology Executive Management Professional, combining management talent and operations savvy to conceptualize and direct the hands-on development and delivery of development projects for the enhancement of advanced operations/technology solutions through design, measurement, analyses, improvement, and control utilizing metrics to track, trend and adjust project deliverables. Facilitator of data and document management, analytics, and Electronic Health Records programs. Expertise in all phases of SDLC as well as protocol standardization, program implementation, localization, harmonization, integration and training. Utilizes a Collaborative Leadership Style.

Career performance qualifications

  • Project Management PMO
  • Product Management
  • Agile Waterfall PM methodologies
  • Project Scope
  • Risk Modeling
  • Management Protocols
  • Expense Management
  • Budget Planning
  • Resource Analysis Allocation
  • Collaborative Unit Alliance
  • Personnel Management
  • Transition Coordination
  • Service-Level Agreements
  • Technology Enhancement
  • Healthcare Information Technology
  • Health Information Exchange
  • Professional teacher/ trainer
  • GIS
  • Pharmacovigilance

TECHNICAL SUMMARY:

  • Operating systems: Windows , 2000/03/08 Professional/Server, Windows NT 4.0, UNIX, IOS
  • EHR systems: MED A-Z, Dentrix, GE, EPIC, Phamis/IDX, Noteworthy NetPractice, PracticeFusion. Tools and DBs: Microsoft Office, SharePoint, MS Project, Internet Explorer, Lotus Smart Suite, MS Dynamics CRM, CA, Symantec Anti-Virus Software, Norton / McAfee, Adobe Acrobat, Reader, Flash, WebSphere Application, Citrix, Clarity, LAN/WAN/LWAN/MAN, Business Objects, Crystal Reports, PeopleSoft, Oracle, MS Access, SQL Server 2005, DB2, MS Exchange, .Net, C , SAP, Blackboard, Documentum eRoom , QA, , IBM Rational Requisite PRO, Remedy, Back Office, Kronos, Cognos, Applix, Programmatic integration w Active Directory, Plumtree, AJAX, JAVA, HTML, Process Engineering, Content Management, Citrix. WinRunner, LeaseWorks, LaserPro, UML, SDLC, and PMLC.

PROFESSIONAL EXPERIENCE:

Confidential

Consultant

EHR / Health IT / Health Informatics training for allied health and physician community. Highlights include: ICD-9 to ICD-10 migration planning, HIE optimization, HL7, and EHR systems

Confidential

Consultant - ICD10 Health Information Technology Project Manager

  • Developed and applied ICD9 to 10 training module
  • Trained Beacon Partners business development team ICD10 on Qlikview BI platform

Confidential

Consultant- Project Manager

  • Implement MS Dynamics CRM 11 from ACT for The Wharton School WRDS business services
  • Project management for Wharton WRDS software development process teams
  • Confidential

Consultant -Program Manager, Facilitator

  • Built out and implemented Program Management Office PMO for Governor and CIO oversight of Health Information Technology EHR / Medicaid for US DHS.
  • Team developed Executive dashboard and program process flow for HIPPA 5010, SMHP, MCI, MITA-SSA, CASS, NCPDP, ICD9 to ICD10 transition

Confidential

Consultant - IT CRM Program Manager

  • Managed and directed PMO and IT CRM implementation developed Document management /Business Process Management/Business Intelligence System across 10 separate affiliates. Led the IT post merger integration planning activities. Coordinated centralized data repository SQL and enterprise wide training and support for multi-site international conglomerate. Resulted in Aplicore CRM SaaS solution w/ Documentum

Confidential

Consultant Adult Education Adjunct Professor

Part time Instructor of Information Technology and Business Systems courses 4/2006 - 12/2007

Confidential

Consultant - Business Process /Data Management

  • Consulted to GPUAC Philadelphia Urban Affairs on program and data management for Efforts to Outcomes ETO , MS Exchange, Active Directory and SharePoint. Created project documentation and specs via logic models. Managed strategic electronic record management ERM , Utilized WebSphere software

Confidential

Consultant - Healthcare Program Manager

  • Managed and directed the build out, initial local start-up of operations of national medical center for fibromyalgia treatment organization. Implemented IDX EHR System
  • Provided revenue reimbursement management ICD9 code

Confidential

Management Consultant - Project Manager

  • Pharmacovigilance Corporate Relationship and Corporate Integrity Agreement Analyst.

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