Program Manager Resume Profile
Summary
Top-performing executive professional credited with 12 years of extensive management expertise. Dedicated leader recognized for analytical skills, attention to detail. Effective communicator experienced in implementing management strategies, and demonstrating expertise in technology project and program management, R D and feasibility studies. Adaptable expert noted for solid expertise in risk and contingency planning, as well as organizational process design, business and strategic planning, workforce and HR planning. Reliable manager acknowledged for visualizing/ spearheading launch and working with well-known companies such as General Motors, Diebold, Board Patrol, Marathon Petroleum, BP, and Continental Tire.
Areas of Expertise
| Program / Project Management Risk Contingency Planning Strategic Planning / Project Scoping Customer Relationship Mgmt. Software Architecture | Target Marketing Proposal Development/Management Contract Management / Negotiation Change Management Decision Support / Business Intelligence | Problem Management Workforce HR Planning R D Feasibility Study IT Infrastructure/Security Software Architect Agile Project Management |
Professional Experience
Confidential
Program Manager / Managing Director
- Director charged with identifying, building, and cultivating private equity opportunities.
- Program Management Office Support Lead Risk Manager coordinating proposal development through engineering development of a 10M Watson TDE project. Directly coordinated board of directors on fact finding and negotiation and development of subsidiary. PMO Lead interfacing with board of directors, Finance, Supply Chain, Production and Software Development. Managed multiple significant milestone client events. Lead and owned resolution of various internal and external program obstacles/initiatives including management of Program Risk Analysis Governance, Configuration Management. Program management of Project X Virtual Office Center, which included multiple Information Security protocols and deliveries.
- Program Risk Manager overseeing the launch of Electronic Security Professionals International, value of 50M. Lead timely resolution of a myriad of software design problems from development into production. Coordinated multiple customer milestone events. Lead multiple program and technical initiatives with the project from Finance, Supply Chain, Production and Multiple Systems Integration.
- Risk Management Process Lead and Risk Manager responsible for the Risk Management process and largest critical projects. Interface for all internal and external audits. Lead Risk Management Process Trainer educating various personnel including Senior Management. Responsible Risk Management Lead interfacing with Project Managers to estimate and continuously assess the project staffing needs for all Risk Managers.
Confidential
Program Manager / Vice President of Operations
- Leadership professional credited with a variety of responsibilities that included leading a team that transitioned a multimillion dollar electronic medical record EMR software organization out of bankruptcy.
- Program Manager responsible for creation, design, and implementation of NEMO Capital Partners first acquisition TRAKnet PM EMR of an electronic medical record software subsidiary. Restructured operations and organization within 30 days, and achieved an operation that was cash flow positive within 60 days. Used skills to successfully execute a PR strategy that ultimately retained 95 of clients. Manifested expertise while effectively designed an operation that was profitable within 90 days.
- Rebuilt every function of the organization that included, executive management, customer service, sales/marketing, technology, R D, finance and administration. Functioned as Operations Manager serving the lead to the CEO. Responsible for resolving various organizational issues, risks and obstacles while mitigating risks.
- Managed the rebuilding of an ASP.net software application using Agile. Management of government compliance including Meaningful Use initiative, HIPAA and PCI Compliance
- Architected a call center management application swordfish , a CRM and ERP System, with was a portal that collected and grew 30M in accrued recurring revenue for the organization.
- Work as the IT Lead to coordinate both in-house systems and IT development needs of TRAKnet PM EHR. IT lead included ASP.net Project Management, Cloud System Architecture, Windows Azure Deployment, Office 365 Deployment, Network Security and Administration and Disaster Recover Planning.
Additional Experience
Confidential
Security Systems Consultant and Engineer
- Lead on multiple large physical security projects designs. Tasks included developing CCTV and Access Control security systems. Part of a very accomplished group in The Data Fire and Security department.
- Lead analytical designer, engineering the integration of CCTV, Access Control Intrusion and building automation. Provided analytical expertise for VMS systems on may critical infrastructure projects that included, water treatment facilities and nuclear facilities.
- Worked with Diebold on a 500 million program for energy management systems. R/D and feasibility studies from market stand point thru engineering. Worked closely on developing a go to market strategy.
- Responsible for a multi-million dollar CCTV and Access Control project for GM Spring Hill manufacturing facility. Project involved procurement, construction and installation of security systems.
Additional Experience
Confidential
Project Manager/ Managing Director
- Project managed over 500 IT and security system projects. Duties included overseeing the operation of a security company that had over 6m in year revenue. Planned and managed projects involving procurement, construction and installation of IT systems in both Michigan and Ohio.
- Prospected, developed and managed a multi-million dollar sales funnel with marketing, tech services group TSG , and senior management. Significant accomplishments included closing and managing a multi-million dollar national data cabling program. This program involved every aspect of the organization from the call center, order management administration, purchasing, contract management, time management, finance, and logistics. Developed a highly profitable customer base leveraging specialized expertise for IT Needs.
- Constantly increased project capacity within the organization as many as 30 per year, at an average of 100k per project. Supervised team that consisted of contract administrators, project managers, technicians, and laborers.
- Responsible for client relationships, assisting with sales, customer relations and review of existing project and contractors with senior management to ensure on-time and under budget network implementation and project delivery. Established project management best practices and developed SOW, project planning and new operation procedures for technology implementation firms.
