Sr Product Manager Technical Products Resume InternSeattle, US - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential, InternSeattle, US

Sr Product Manager Technical Products

Responsibilities:

Identify enterprise customer pain points, market opportunities, and competitive trends
Define product vision, strategy and roadmap to delight customers
Partner with cross functional stakeholders, engage closely with engineering team to help determine the best technical product implementation methods
Define outbound marketing strategies, pricing and product launches.

Confidential

Program Manager

Responsibilities:

Collaborated with the Director of Data Center Operations on strategic planning of IT projects, creating proof of concepts outlining project execution approach.
Managed cross continent, virtual teams of software developers, service engineers and business analysts and steered critical projects from inception to delivery.
Owned “Business Fundamentals program” in which drove schedules and project ownership for:
Designing mission critical KPIs, dashboards in Tableau and Cognos reports for tracking engine utilization data for key stakeholders.
Driving stringent, quality control, operational data workflows to ensure data collected, recorded and reported is reasonably accurate and trustworthy.
Designed a scheduler application in Maximo to update the nearest location of lease/loaner engine on global map. This reduced the turnaround times for unplanned engine removals.
Assisting forecasting activities performed by business community for fleet planning, scheduled engine overhaul, parts management, operations using custom reporting and ‘one - click’ dashboards.
Liaison between TCS - Bangalore and Rolls Royce, provide program updates to senior executives, create SOW’s, project budgets, allocate resources, and generate PO’s.

Confidential

Senior Technical Project Manager

Responsibilities:

Saved $3M in possible charges by fixing data quality related to engine health data records for Rolls Royce.
Designed workflows to collect data from operators,3rd party vendors. Amended data contracts for historical data and set up future data contracts by collaborating with Legal and Finance teams.
Designed tool in C# to automate capturing and loading data into Maximo. Successful in reducing 3 FTE/year effort to 1 FTE/day effort and achieved 95% historical data accuracy.
Achieved 90% time improvement in updating real time OSD data into Maximo by creating a process flow
Designed traffic lights dashboard in Cognos to monitor various engine performance variables. Established automated monitoring and escalation procedures for anomaly detection.
Designed automated operational workflows for end to end data governance, organized bi-weekly data boards with senior executives to update on process improvement initiatives and progress.

Confidential, California, US

Project Management Officer

Responsibilities:

Managed and mentored 5 Program Managers across Customer and Corporate systems on day to day operations and escalations.
Provided consultation services to senior management on prioritizing projects related to the company's strategic goals.
Secured 98% achievement in implementing best practices, resource management and allocation by defining roles and responsibilities. Created and maintained project artifacts, archives and lessons learnt.
Allocated manpower through 18 external vendors identified by Apple to recruit as per Program managers requirements.
Created merchandise planning procedures for H1, H2 cycles and peak season variability reports.
Created Business Requirements document (BRD), Technical Design Doc and Functional DD.
Designed and executed delivery and deployment roadmaps for TMMP application upgrades. Supported post-production activities and resolved tickets.

Confidential, Florida

Senior software Developer

Responsibilities:

Merged, scrubbed and categorized data from 13 data sources to Informix database.
Created Perl/Shell scripts to migrate Local Number Portability (LNP) data for 45 states to Frontier.
Updated OSCAR application to identify rejections for failing business rules. Fixed failing rules to enable correct flow of data and avoid future rejections.
Monitored the rejections in production environment using HP Mercury Quality Centre, on daily basis and supported the Seattle team to resolve the rejections.