SUMMARY

• Multi - Industry experienced Human Resource professional, offering over 10 years of Staffing & Recruitment and HR Generalist experience with a focus in, human resource management and directing including experience in staff development, conflict resolution, benefits, payroll and compensation, legal compliance and policies development
• Built HR department of Mortgage brokerage firm from the ground up. Grew company from 26 employees to over 80 employees in less than 2 years and under my HR direction the company was selected “The Best Place” to work by the Charlotte Business Journal.

PROFESSIONAL EXPERIENCE

HR Director

Confidential

Responsibilities:

• Built human resource department, created employee handbook, policies and procedures. Grew company from 26 employees to over 100 (commission only and salary employees).
• Trained managers and department staff on polices and HR processes.
• Provided employee relations counseling and outplacement counseling.
• Managed and coordinated corporate sponsored training programs.
• Conducted investigations in response to employee complaints and assisted and coached plant managers on employee relations and discipline.
• Responded to unemployment claims reducing company unemployment expense by 50%.
• Conduct exit interviews to identify and evaluate causes of turnover employee, lowered turnover by 35%, with improved manager strategies, employee rewards programs and addressing morale issues.
• Responsible for ensuring that all personnel files are maintained in accordance to Company personnel file and HIPPA guidelines.
• Reduced benefits costs by 15%; negotiated, managed, and administered benefit Plans; health, dental, life, vision, and indemnity insurance programs.
• Managed workers compensation program, managed claims, assist in adherence to OSHA’s rules and regulations.

Human Resource Business Partner/Consultant

Confidential

Responsibilities:

• Ensured compliance with FLSA, FMLA, ADA, AA, EEO, IRCA, HIPPA, Sexual Harassment, and all other HR Corporate Policies
• Developed new hire orientation program, supervisor/manager training, and other human resource-training curriculum. Partnered with mangers and senior leadership providing support in strategy, goal development and execution of the company’s human resource standards
• Maintained relationships with Managers, senior leadership, and staffing vendors to ensure an accurate and effective hiring process
• Leveraged organizational reporting and metrics to analyze and develop improvement initiatives for AAP, Time to fill, and Workforce planning
• Provided best practices and assisted in coaching and development of managers and support staff. Coordinate corporate sponsored training programs
• Act as Project Manager and SME on various projects and process development and revision initiatives.
• Managed an average of 75 open requisitions with over 100 positions
• Conduct intake sessions, create/post requisitions, source//select qualified applicants for posted positions. Coordinate interviews and create employment offers
• Facilitate candidates’ onboarding for multiple departments including Nuclear, Corporate, Finance, IT, Manufacturing and Engineering. Facilitate the accurate completion of employee I9 forms and badging process.
• Create and distribute weekly hiring reports for department managers across the organization.
• Assist with training and onboarding process of newly hired Recruiting Coordinators.
• Represent the organization at career fairs.
• Participate in various process improvement teams and focus groups to improve time to fill, onboarding, and screening processes. Train managers and department staff on staffing process.
• HRIS System reporting and improvements
• Managed HRIS System ADP and Taleo
• Partnered with operations department in the design, selection, implementation and modification of HRIS systems (ADP and Taleo)
• Managed maintenance and accuracy of employee data, for reporting and distribution of payroll
• Created reports from HRIS Systems ADP, Taleo, and Kanexa
• Project manager for HRIS document revision of all correspondence sent from HRIS System.
• Managed and processed multi state Payroll for hourly, salary and commissioned employees for three shift manufacturing facility

TECHNICAL SKILLS

• HR Department Startup
• Employment Law
• FMLA/ADA/EEO/WC
• Mediation & Advocacy
• HRIS Technologies
• Staff Recruitment & Retention
• Employee Relations
• Alternative Dispute Resolution (ADR)
• HR Program/Project Management
• Orientation & On-Boarding
• Training & Development
• Performance Management
• Organizational Development
• HR Policies & Procedures
• Payroll & Benefits Administration