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It Program/ Agile Project Manager Resume

SUMMARY

  • FAC P/PM IT Core Plus Management Competencies, Certified Project Management Professional (PMP),SCRUMstudy Agile Master Certified, and Six Sigma Certified. Over twenty years of Program/Project Management experience, where I successfully organized and managed all phases of a project, from inception to on - time completion. Have deep expertise in strategic IT planning, enterprise architecture, systems engineering, project management. Skilled at creating and maintaining detailed project plans and schedules.
  • Utilizes enterprise performance life cycle (EPLC)/software development life cycle (SDLC) and Agile methodology, CMMI level 3 Framework, ISO /9001 Quality Management System, and ISO/IEC 20000 Service Management System, ISO/IEC 27001 Security Management System processes utilizes ITIL process.
  • Guide scope definition, change management, risk and issue management, budget monitoring and reconciliation.
  • Utilize exceptional verbal and written communication, presentation, and interpersonal skills while performing as primary liaison between the client and systems development teams. Strong skill set in support and superior problem solving, communication, and negotiation skills include effective leadership and facilitation skills. Possess a strong desire to lead and develop IT teams to achieve client goals and satisfaction, through agile development while being mindful of IT operating costs.

PROFESSIONAL COMPETENCIES

  • Program/Project Management
  • Strategic Planning
  • Change Management
  • Process Re-Engineering
  • Business Requirements Development and Management
  • Contract Management
  • People Leadership

PROFESSIONAL EXPERIENCE

Confidential, Washington, D.C

IT Program/ Agile Project Manager

Responsibilities:

  • Provided Agile Project Management support in accordance with standards established by Project Management Institute.
  • Conducted multi-project/multi-task technical or A&AS contract assignments
  • Conducted Agile full lifecycles based on a weekly and bi/weekly timeframe.
  • Incorporated Agile planning and reporting throughout the contract tasks as appropriate.
  • Used Agile Project Management for all software development alone with DevOps.
  • Supported New Core Financial Management Suite System (NCFMS) which is a Oracle E-business Suite go back to US Congress, US Treasury and the DOL.
  • Implemented SharePoint, Office 365 on (Web services), Cloud promise with tableus for web site for reporting system for Office of the Chief Financial Officer (OCFO) and business intelligence for the OCIO and other agency within Department of Labor.
  • Monitored the performance of contract tasks, projects and operational functions notifying government of risk and deviations as they are identified.
  • Created process for Standard Operating Procedure (SOP) document writing, preparing presentations for Senior Executives
  • Implemented process improvements throughout the contract tasks in accordance with findings and recommendation made internally or through external reviews.
  • Planed, managed, and participated technically in any projects or operations within this contract.
  • Organized, directed and coordinated planning and production of all program/project activities.
  • Met with appropriate client management personnel, other managers and client agency representatives.
  • Actively applied quality assurance measures to the management and performance of the program/project.
  • Provided weekly status reporting before the weekly close of business Friday for the week’s project and operational work (normally Monday through Friday).
  • Provided dashboards and statistical reports Monday at 8:00 a.m. for the week’s project and operational work including totals, process deviations, and policy exceptions (normally Monday through Friday).
  • Supported the Director of Security and Technology Program and Project Management responsibility for all tasks under this contract.
  • Worked with end user groups to evaluate and resolve technical problems.
  • Led strategic planning, budgeting and staffing efforts in response to task requirements
  • Served as point of contact for the CO and the COR
  • Ensured compliance with all administrative and contractual requirements
  • Monitored progress and resolve any issues impacting successful capability delivery.
  • Evaluated existing systems and/or user needs to analyze, design, recommend, and implement system changes.
  • Led team on large projects or significant segment of large infrastructure complex projects.
  • Analyzed new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components.
  • Prefer experience managing IT SDLC and Security projects using agile methodologies.
  • Provided information security experience with asset management (e.g. computer emergency response team or computer network service provider or security operations center, information security program, etc.) at the federal agency.
  • Developed Cybersecurity Assessments on quarterly and annual FISMA inventory filling for OCFO systems for OFS.
  • Developed Cybersecurity Assessments conduct on Annual Privacy Impact Statement for OCFO systems for OFS.
  • Supported the Information Security Office (ISO) or designate with the Division of Security and Technology.
  • Cybersecurity Assessments conduct on quarterly and annual FISMA inventory filling for OCFO systems for OFS.
  • Cybersecurity Assessments conduct on Annual Privacy Impact Statement for OCFO systems for OFS.
  • Support the Information Security Office (ISO) or designate with the Division of Security and Technology.
  • Conducting FISMA audits to the Department of Labor on its Audit Readiness/Sustainment engagement; Financial Improvement and Audit Readiness engagements.
  • Assess systems configuration for Federal Financial Management Improvement Act (FFMIA), Federal Financial Management Systems Requirements (FFMSR) compliance.
  • Serve as SME, Financial Systems and overall Federal Government Financial Management processes.

Confidential - Reston, VA

Sr. Project Manager

Responsibilities:

  • Managed single accountable for defining, planning, orchestrating, and delivering a given initiative.
  • Ensured end results are of the highest caliber with a clearly articulated scope and quantifiable business (i.e. financial) benefit.
  • Use Earned Value Management (EVM) and Critical Path Method (CPM) to ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources.
  • Managed with implementation of COTS applications, enterprise tools, and infrastructure projects.
  • Direct large-scale, complex projects often involving multiple internal and external constituents and matrixed partners.
  • Developed for one or more initiatives including business, operational, and IT deliverables.
  • Directly manages all aspects of the project lifecycle and work with matrixed IT infrastructure partners to oversee all SDLC phases or iterations of an Agile project.
  • Rigorously managed scope to ensure commitments are achieved within agreed on time, cost, and quality parameters.
  • Validated financial forecast and provide on-going reconciliation of resources and other related project expenditures.
  • Developed communication plan and effectively communicates in both verbal (e.g. day-to-day discussions, team meetings) and written (status reports, change requests) form.
  • Served as a subject matter expert in routinely briefing key stakeholders on different aspects of assigned initiatives.
  • Ensured that sound practices are taking place. Replace old processes with newer ones where feasible, and provides feedback for efficiencies.
  • Represented the project in various project governance and inter-department forums.
  • Developed the project charter, integrated project plan, resource plan, contingency plan, and related project management artifacts.
  • Managed, define and track project milestones while developing, maintaining, and reporting on an overall integrated delivery plan.
  • Managed and accurately assess risks and issues.
  • Maintained current statements of work for all contractors; track and approve contractor invoices in a timely manner.
  • Provided regular updates to program C-level executive director, project sponsor and stakeholders on the status of the budget and document reasons for budget excess or shortfall.
  • Published periodic project status reports.
  • Proposed recommendations and adjustments.
  • Performed additional job-related duties as requested to get the job done.

Confidential, Washington, D.C

United States Postal Service (USPS) IT Portfolio Program Manager PMO

Responsibilities:

  • Utilized a comprehensive understanding of corporate strategic imperatives, the long range strategic plan, the full IT Systems Development Lifecycle and the Project Management Life Cycle to ensure compliance with organization goals and timelines. Manage the assignment, development and performance of Project Managers under the program.
  • Managed and responsible for all aspects of the program within a platform initiative fulfillment with budgets up to $60 million, to include risk management, process improvement, and technology applications, development and for enabling the business to meet the future goals and objectives prioritized by the USPS Governance Boards. Support and manage application TSLC/SOX Compliance Processes. Functioning of an IT governance PMO office, interacting with executive steering committees and business stakeholders at varying levels.
  • Ensured alignment with the overall USPS Strategic Plan by focusing on compliance, procedures and governance to achieve program goals through the application of a CMMI framework. Communication skills are required to persuade, gain cooperation, provide formal presentations to various sized groups and to reach consensus and resolve conflict.
  • Managed the full project management life cycle and software development life cycle for the implementation of highly complex, large scale, strategic IT infrastructure and Business USPS initiatives within a platform of the long range strategic plan. Acceptance Test Driven Development (ATDD), Test Driven Development (TDD), CI/CD and pipeline buildout and optimization (specifically using Artemis)
  • Implemented established policies, system monitors and controls to ensure the successful management and reporting of all USPS initiatives in the program.
  • Supervised and lead the program and project staff to oversee the impacts and interdependencies between programs and works to ensure initiatives meet the USPS goals and objectives of the executive leadership team. Perceived by peers and staff as a leader.
  • Managed all aspects of the project/program management of a corporate initiative, which may include: cost benefit analysis, work plans, functional and technical designs, construction, testing and implementation. Ensured efficient and high quality installation of new software and/or systems, and monitors all technical aspects of implementing projects.
  • Developed a comprehensive risk management plan at the program level within the CMMI framework as defined in the USPS processes.
  • Managed and directs multiple medium to large-scale projects that may not fit into a defined program.
  • Managed on complex problems where analysis of situation or data requires an in-depth evaluation of various factors to achieve best results.
  • Translated generalized customer business goals and objectives into concrete strategy and tactical plans.
  • Managed and exercise judgment within broadly defined policies and practices to develop corporate methods and techniques.
  • Worked effectively with internal and external clients, third party vendors, and Senior Management in accomplishing project objectives.
  • Evaluated complex situations accurately and identifies viable solutions that create successful outcomes for the customer.
  • Ensured all USPS defined processes are used within the CMMI Framework and Agile methodology to successfully implement projects.
  • Collaborate with the finance department and various functional managers to ensure project budgets are properly estimated and controlled; provided overall financial recommendations, and developed controls and measurements to monitoring progress.
  • Provided finance with monthly accruals and forecasts by the due date established by Finance using the tools developed by Finance/PMO.
  • Developed and maintained current statements of work for all contractors; tracks and approves contractor invoices in a timely manner.
  • Provided regular updates to Program Director, project sponsor and stakeholders on the status of the budget and document reasons for budget excess or shortfall.
  • Use Earned Value Management (EVM) and Critical Path Method (CPM) to ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources.
  • Supervised PMO Sr. Project Managers, Project Managers, Project Coordinators and Budget Analysts; provide performance feedback and goal-setting; conduct annual performance assessments.
  • Developed a comprehensive risk management plan at the program level within the CMMI Framework as defined in the USPS processes.
  • Proactively managed and identified risks and opportunities of both business and technical plans, to identify risk mitigation strategies and contingency plans for all identified risks. Maintain the program level issue and risk matrix log.
  • Provided a detailed plan of how the risk will be managed or eliminated. Provide a weekly program status report Microsoft SharePoint, Microsoft Project, Microsoft Project Server and reporting capabilities with major risk factors when mitigation approach impacted the project timeline, budget, or objectives.
  • Managed and coordinated the risk management plan and risk mitigation strategy across all projects within the program and managed the execution within the individual projects.
  • Supported web content governance. Support web publisher and change control board meetings.
  • Served as a Portfolio Program Manager for USPS.com and Section 508 SME applications.
  • Collaborated with Management Team (IT and Business) and provided advice and guidance on business and program management issues such as roadmap for various USPS.com static and E-Commerce website and Section 508 Applications.
  • Analyzed organizational and operational problems then develop solutions along with assisted Operations Support team with the maintaining of the USPS.com site and Section 508 SME.
  • Provided Program Management principle support for the redesign of the new USPS.com website along with Section 508 complaince.

TECHNICAL SKILLS

Databases: Oracle 8i/9iAS, 10G, 11G, Access

Software: E - Business Suite Release 10.5/11/11i/R12 CRM & ERP, and Financials

Other: Peoplesoft 8, Crystal Reports, Informatica EDW, Microsoft 365 suite, MS Front Page, MS Publisher, Microsoft CRM and ERP, WordPerfect, Rational Unified Process (RUP), and Enterprise Document Management, Deltek, Daptiv, Clarity, Prism, Primavera, TMOS, IT UP, Clarity Portfolio Management, Active Directory, Citrix, Adobe Acrobat Professional.

Oracle Developer Tools: Developer 2000/Form 6i, Designer 2000/6i, Report, SQL, PL/SQL, Form Builder, Power Builder, Jdeveloper, Discoverer 4i, and Express Server

Oracle DBA Tools: Oracle Enterprise Manager, Concurrent Manager, Tuning, Oracle Workflow, Diagnostics Pack, PL/SQL, Packages, Stored Procedures, Functions, Triggers, Oracle Database 8i/9iAS, Oracle Applications 10.7/11.03/11.5.9/R12 CASE, ERWin, Tools-Pro C, SQL Loader, Load Runner, SQL tuning, Explain Plan, SQL Trace, TKPROF, and TOAD

Programming Languages: SQL, PL/SQL, C, C++, Shell, Bourne, Korn, Bash, Jdeveloper, J2EE, Power Builder, J2EE, WebSphere, Java Servlet, VB, BASIC, Web Application Server, Dot NET, Web Server, Java, Toolkit 3x/4x, WebDB, Portal, and Internet Application Server 9i

Training: Oracle Application DBA - install, upgrade, migrate, maintain 10x/11x/11i/R12 e-business suite, create, monitor, manage database, tablespaces, performance tuning, SQL, Explain Plan, SQL Trace, TKPROF, Oracle SQL Analyze, Expert, Trace files, application tuning, physical/logical design, replication, planning, testing and performance RMAN backup and recovery methods, rollback segments and redo logs, stored procedures, packages and triggers on Oracle Parallel Server (OPS) or Real Application Clusters (RAC) with Apache and Oracle Web 3.x/4.x/WebDB/J2EE/Portal/Internet Application 9i Server

Hardware/Operating System: UNIX, Solaris, Linux, HP-UX, IBM AIX, Citrix, Microsoft SQL Server, Exchange Servers, Window 95/98SE/2000/NT/ME/XP, DOS, OS/2, NetIQ Directory, Active Directory, Resource Administrator/Exchange Administrator Connectivity TELNET, TCP/IP DNS, DHCP, and LAN/WAN

Industry/Applications: Federal, State and City Government, Communication, Credit Processing, Insurance, and Banking.

KEYWORDS: Activities, Acquisition, Application, Business, Budget, Client, Closing, Contractor, Conduct, Cost, Communications, Executive, Executing, Expert, Manager, Vice President, Product, Decision, Develops, Deliverable, Design, Development, Forecasts, Financial Initiating, Leadership, Negotiation, Management, Meeting, Methods, Monitors, Objectives, Operations, Planning, Program, Project, Policies, Procedures, Proposed, Provide, Perform, Requirements, Review, Risk, Resources, Statements, Schedule, Scope, Serve, Software, Staff, Stakeholders, Status, Support, System, Tasks, Team, Technical, Tools, Throughout, Understanding, Updated, User, Work.

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