SUMMARY

• He is an IT Program Manager with a proven track record leading successful technology integrations, building highly effective teams, continuous process improvement and data engineering.
• As a delivery focused strategic thinker from a management consulting and software engineering background, Confidential brings a customer - first vision to the delivery of IT solutions.
• He is a hands-on manager with the architectural, infrastructure, financial, communication and leadership skills necessary to excel in diverse organizational cultures.

PROFESSIONAL EXPERIENCE

Confidential, Pleasantville, NY

Program Manager, Delivery Manager, Jira Administrator

Responsibilities:

• Managed a team of ten delivering data warehouse, ETL, business intelligence and Tableau in support of a startup life insurance division of SwissRe.
• Managed Scrum, removed roadblocks, solved problems, maintained development cadence, supported team, facilitated retrospectives, optimized project management tools, and reported progress.
• Interacted with business and IT leadership to set program direction, priorities and processes.
• Coached team on Agile, Scrum, Jira and PMO best practices.
• Utilized Azure, SQL Server, Atlassian Jira and SharePoint.

Confidential, Stamford, CT

Digital Program Manager

Responsibilities:

• Managed a team of 25 delivering data warehouse, big data, ETL, MDM, business intelligence, Tableau, and data analytics solutions.
• Ingested and integrated data from Google Analytics, Big Query, YouTube, GNIP, Twitter, Conviva, Facebook, Instagram, Amazon, MLBAM, Nielsen, Spredfast, Demandware e-commerce and other Big Data sources.
• Enhanced to support international currencies and deployed all marketing reports for the enterprise.
• Facilitated requirement gathering, analysis and solution design with product owner and corporate stakeholders.
• Managed new project contracts, employee contracts, project financials and data governance.
• Managed Scrum, removed roadblocks, solved problems, maintained development cadence, supported team, facilitated retrospectives, optimized project management tools, and reported progress.
• Coached team on Agile, Scrum, Kanban, Jira, SAFe and PMO processes.
• Provided Jira administrative, workflow design, deployment and security access controls.
• Managed PMO process improvement in the areas of Jira, Agile Scrum, Kanban, and Scrumban through Six Sigma Black Belt practices and workflow optimization.
• Utilized AWS, Redshift, Informatica, Tableau, Cognos, Atlassian Jira, Confluence, Hadoop, Hive and Data Pipeline.

Confidential, Somers, NY

Architect, Program Manager

Responsibilities:

• Led a team of six project managers to identify $2.8 million in cost savings for IBMs internal service delivery organization utilizing a SAFe Agile Scrum process.
• Designed and developed a program methodology through process optimization, workflow, and document management solution.
• Reengineered the service delivery process, identified cost-efficient opportunities and facilitated stakeholder alignment between globally dispersed business leaders, project financial owners and system architects.

Confidential

Program Manager

Responsibilities:

• Managed project financials and projections of $2.1 million for Confidential Global Tax.
• Managed application infrastructure deployments for international data centers.
• Coordinated Architecture, Access and System Security, QA, Implementation, Partner Approval, Akamai, and Adaptation of US source code.

Confidential

Director, Business Intelligence

Responsibilities:

• Managed a staff of seventeen in a PMP and SDLC development environment.
• Integrated Sirius, XM, Akamai and third-party data sources including iOS, Android and Blackberry mobile devices to produce an Internet Streaming datamart.
• Merged Sirius and XM data combining OEM automobile and retail partner payments into an integrated Callidus e-commerce supply chain and financial reporting system utilizing strict issue tracking and quality assurance protocols.
• Built a vehicle lifecycle datamart merging disparate data sources to support database marketing campaigns to the pre-owned consumer.
• Managed data governance, MDM, data cleansing and stakeholder
• Utilized Teradata, SQL Server, Oracle, GoldenGate, Essbase, Informatica, ERwin, Visio, Wherescape Red, MS Project, SharePoint, Callidus and Cognos.

Confidential

Product Manager

Responsibilities:

• Managed the business, technical release schedule and budget for the company’s flagship data warehouse product.
• Responsible for a team of seven developers in the roles of DBA, ETL, business analyst, data governance and dimensional data modelers.
• Provided development and client support for Oracle, DB2, SQL Server, Cognos and Sagent Data Flow.
• Provided technical pre-sales support resulting in a 50% increase in state government accounts.

Confidential

Manager, Data Services

Responsibilities:

• Managed a team of ten Informatica developers engaged in thirty simultaneous development projects utilizing an Agile Kanban methodology.
• Responsible for data integration and operational support of the enterprise data warehouse, business intelligence, Siebel CRM, MDM master data management, data governance, change control and Confidential ’s OLTP transactional systems.
• Developed and implemented an e-commerce data collection solution supporting a new supply chain model enabling rapid expansion of PBG’s logistical network in Canadian markets.
• Managed vendor selection, contract negotiations, budget, implementation and architectural standards.
• Implemented an interactive voice pick e-commerce solution across PBG’s Canadian supply chain allowing our product pickers to be much more accurate and efficient at loading Confidential ’s logistical network with the correct product.
• Gathered business requirements, designed, selected tools and delivered Intranet reporting accessed daily by 3000 sales and marketing field agents.