Assistant Manager Resume Profile

Experience Summary

Professional with over ten years experience in developing and implementing effective technology solutions, including content management systems, tools, mortgage lending packages, personnel management software, and financial systems. A business professional with a proven ability to implement writing and interpersonal skills in combination with analytical and development skills to meet enterprise and project objectives. Demonstrates experience serving as a liaison between client representative s and the technical organization providing technical assistance in identifying, evaluating, and developing information systems coordinating the initiation, execution, control, testing, and implementation of complex projects managing communication between vendors and/or subcontractors to ensure end appropriate end results achieved.

Roles

Business Analyst

Data Analyst

Project Manager

Project Controller

Documentation Manger

Personnel Manager

Team Lead

Test Lead

System Analyst

Process Modeler

Liaison

Trainer

Negotiator

Industry Application

Mortgage

Insurance

Financial

Medical

Education

Loras College

Bellevue University

Villanova University

Skills Inventory

Project Management

Project Planning Development

Strategic Planning

Communication Management

Scope Development and Management

Resource Management

Implementation/Deployment

Requirements Management

Analysis/Design Skills

Business Needs Analysis

Requirements Discovery Presentation

Business/Data Rule Definition

Test Implementation Plans

Database Design Analysis

Quality Assurance

Work Experience

Project Manager

Confidential

RESPONIBILITIES:

Facilitate project and strategic planning meetings
Plan, organize, direct, control and lead successful simultaneous projects in alignment with strategic goals, project scope and budget
Understand and apply all project disciplines

ACHIEVEMENTS:

Implemented Ceridian Human Resource/Payroll System, General Ledger, Employee/Manager Self Service, Time Sheet systems
Implemented Cognos Business Intelligence for executive financial reporting and stream lined Costpoint financial accounting system

Project Controller

Confidential

RESPONSIBILITIES:

Understood and maintained 6.2 million dollar budget
Built and maintained Integrated Project plan to include multiple work areas
Documented project status and issues
Negotiated with various areas to develop project plan

Project Manager

Confidential

RESPONSIBILITIES:

Planned, organized, directed, controlled and led multiple successful simultaneous projects in alignment with strategic goals, project scope and budget
Understood and applied all project disciplines to include: scope, planning, deliverables, cost and budget variances, client communication, team quality and efficiency, and managed time and resources
Maintained client satisfaction and offered quality service
Liaison between Iowa Foundation for Medical Care and subcontractors
Negotiated and resolved any contract issues
Understood and helped develop business requirements

Project Manager

Confidential

RESPONSIBILITIES:

Planned, organized, directed, controlled and led business unit and/or corporate IT and
non-IT projects in alignment of strategic goals
Understood and applied all project disciplines including: communication plan, cost benefit analysis and explained
any budget variances, tracking of hard benefits and effectively resolved resource constraints.
Operated effectively in a matrix management organization
Achieved results with outside vendors and consultants
Helped develop request for proposal RFP and business requirements

ACHIEVEMENTS:

Lead of Dynamic Document Solution
Lead of Feedback/Performance Review Process
Lead of Digital Asset Management Solution
Lead of the BCI Acquisition

Network Analyst

Confidential

RESPONSIBILITES:

Provided training to co-workers on new software applications
Provided system analysis on all servers which includes over 650 NT/Novell servers
Ensured all data backups are successful
Provided research for software utilities to ensure the backup process is efficient
Researched and provided hardware/software cost proposals for prospective clients

Achievements:

Lead of the Disaster Recovery Team
Lead of Compaq Insight Management Monitoring and Procedures
Lead of the Emergency Recovery Process
Lead of Data Backup Application
Lead of office relocation

Technical Systems Analyst/Project Coordinator

Confidential

RESPONSIBILITES:

Provided training to the mortgage team
Mortgage team consisted of 30-50 employees
Supported and I had to trouble-shoot Loan Origination Software Applications including Genesis, LoanMor, etc.
Provided system analysis on all PC-related issues, including hardware and software
Developed new applications for CBE software and maintained existing applications
Researched essential software products

Assistant Manager

Confidential

RESPONSIBILITIES:

Hired, trained and supervised 20 employees
Utilized AS/400 to develop and maintain advertising campaigns
Maintained employee data and managed daily store applications

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