SUMMARY :

I am a certified project management professional PMP . I have over 25 years in the data processing industry with 15 years in project management. I have extensive experience in managing small to very large projects, either with teams under my supervision or with elements of the project being delivered by external team or companies. I was frequently the liaison with the customer due to excellent communication skills and an ability to work effectively with technical staff, the user community, and senior management. I have a track record of on time - on budget project delivery with a measured budget variance of 2 .

TECHNICAL SKILLS:

• Tools: MSProject, Excel. Word, Lotus 123, PowerPoint, Adobe
• Experience leading: LEAN 6 Sigma, GUI, SAP, Siebel, Data Warehouse projects, Enterprise BI, PeopleSoft, Agile, Network changes
• Operating Systems: Windows, MVS/XA, DOS, CPM
• Hardware: IBM PCs, Client Server systems, IBM mainframes, RISC 6000, DEC and WANG

EXPERIENCE:

Confidential

Using LEAN 6 Sigma methodology, analyzed service teams for delivery transformation. Performed diagnostics on the teams producing value stream maps of the current stream processes, value added vs: non-value added activities, and establishing a LEAN staffing model. Designed future-state models across several teams including resource pooling, dispatching, and the incorporation of LEAN lever changes. Implemented the work practice changes including KPIs and reports to the competency executives.

Confidential

• Assist customers in resolving problems and purchasing specialized services.
• Order, receive stock, and fill sales areas for produce. Manage price changes and assist customers

Confidential

• Project Manager focused on security and the network. Developed the project plan for the installation of the MARS network security system and managed consultant resources for contract compliance. Identified gaps in the provided SOW concerning the impacted teams and expanded the stakeholder group to encompass them. Identified training resources and arranged for training of the impacted teams. Demonstrated to teams the use of a RASCI model to develop appropriate rule sets and escalation procedures for identified incidents and attacks. Worked with the network engineering team to ensure and document that the MARS system completely covered all server nodes and network access points.
• Initiated upgrade of the e-mail system to provide for audits, better protection, and enhanced rules for use. Evaluated impact on associated servers and recommended realignment and buildout as needed. Prioritized user and stakeholder needs and obtained signoff on the project charter. Worked with the security team and the division in India to identify operational changes.

Confidential

• Developed an operational model for server utilization and redeployments and received C-level buy in to the changes. Created a project plan encompassing all affected development, testing, and operational training tasks. Monitored and managed the development efforts using standard waterfall techniques. Prepared risk management matrix and potential remediation efforts.
• Develop standard methodologies and tools for PMO such as for project closeout, shells for documents project charter, status reporting , and communication tools for dissemination of information such as SharePoint. Helped implement Mercury Test Director. Assisted in creating a change control board

Confidential

Worked on the 'discovery' phases of new initiatives related to data quality and data governance for a data warehouse. Developed and conducted workplace surveys of stakeholders and impacted users to identify impacts to workload, operations, and procedures. Noted areas for integration with the service oriented architecture SOA and LEAN initiatives. Identified areas of opportunity in communications, use of metrics as tools, operations, and data requirements. Developed a whitepaper from these findings concerning several specific fields for data governance that would save the company 146 staff months a month. .Provided presentations to management concerning the modifications and the impact. Identified concern and focus areas for transition management. Identified data managers/data owners for a data governance effort increasing the usability of the data warehouse. Developed use cases and monitored testing using Mercury Test Director.

Confidential

Project Manager for over 20 applications projects from initiation through development, testing, and implementation. Responsible for client server software development in Siebel, VB, and Smalltalk. Responsible for mainframe development in COBOL, DB2, and CICS. Lead for the evaluation and technical contract compliance monitoring of a multi-million dollar vendor implementation supporting a data warehousing effort. Worked with users and the IT community to build a Service Oriented Architecture SOA enabling enhanced interchange of information between the legacy systems and customer service facing GUI applications. Acted as Project Manager 15 Order Entry and Order Management COMS AND CORE mainframe release efforts averaging 3.8 million dollars each. Acted as Project Lead on a 1.7 million release in a C and RISC 6000 environment. Responsible for server buildout associated networking. Responsible for hardware acquisition and its integration into the network of the data warehousing project. Used MSProject to manage development, staffing, critical path WBS task sequencing and budget. Used Excel for quantitative risk analysis, budget management, forecasting, and proposals. Provided weekly status to staff, management and stakeholders. Conducted status and change control meetings with stakeholders. In formal project closeout, gathered stop, start, continue items and ensured they were incorporated in the project cycle. Developed funding authorities to support development initiatives. Extensive vendor management and user contact Provided training in formal Project Management to over 50 people on a monthly basis for 18 months. Acted as a mentor for several project leads.

Confidential

Analysis and design of changes to the NetPro Network Provisioning system for the Consolidated Circuit Management release. Designer on the ASR Access Service Request change 11 for ordering interconnections with the Bell companies. Designer on the Band Width Management project in NetPro. Converted the Network Engineering part of a telephone system to operate in Australia. Required extensive analysis and coding of the changes necessary for the fundamental differences in telephone systems. Responsible for conversion and new development of 143 programs in COBOL II and DB2. Use MSProject to track tasks and revisions as requirements were received incrementally throughout the contract.

Confidential

For a customer support system, identified interfaces and surveyed internal customers for requirements. Based on information received, changed the formal design documents to reflect changes in the data available and required outputs.

Confidential

• Led the online programming, quality assurance, and part of the batch programming teams in the design, development, and testing in a complete replacement of the billing system. Developed Sprint coding standards and enforced structured methodologies. Implemented new project tracking system now used in Sprint. Conducted change control meetings with management and stakeholders throughout the project. Used MSProject to monitor and manage the task from each of my teams as well as the interfacing teams. The interfacing teams were geographically distant from each other which required a high level of communication and monitoring. Using the scope documents, created the task list and condensed the WBS. Optimized the staffing associated with the tasks through negotiation with other development teams. Created the risk management matrix and applied remediation for any risk element.
• Responsible for 3 million a year in budgets tracked using Excel. Delivered the project with less than a 2 variance.

Confidential

Responsible for the analysis, user interface, and documentation of 8 of the 20 workpackages involved in the delivery of the FTS2000 Federal Telephone System. Implementation was on a client-server system of networked PCs and a mid-range database server. Primary contact with the AT T user for these sections. Involved in systems ranging from physical inventory to video conferencing. Supervised a multi-vendor team of consultants. Used MSProject to manage the projects and control staff resources.

Confidential

Responsible for software coding and fielding support of a contracting system for the U.S. Army. Developed in Progress 4GL on Intel 386 networks. The system was installed at 255 sites using networked Intel CPUs and 50 using Sperry 5000/80 minicomputers. Used MSProject to manage development tasks and to manage the tasks associated with each installation. Used Excel to manage the budget for the project.

Confidential

• .Production support for extremely high volume daily system. Achievements include establishing a release cycle for software development, initiating formal testing procedures, and designing a major change to the system to enhance system controls and reporting capability. Responsible for project scheduling, coordination with development and user groups, staff development, managing consulting resources and the associated budget. Used MSProject to manage staff and the projects since several concurrent releases would affect the same modules.
• Responsible for developing formal testing methodologies and, with Engineering Dept., certifying all five switch vendor's software changes. Developed data conversion and editing routines to change switch data into IBM mainframe formats using ALC, PL/1, and COBOL. Participated as the MIS lead in several projects related to the design and purchase of a network to support communications from the switch computers to the IBM.

Confidential

Designed, coded, and implemented a transportable hierarchical online database for the US Navy to track procurement and installation of equipment on ships. For the US Geologic Survey designed, coded, and implemented a system to accept state level data in various formats and post them to the national SYSTEM 2000 database.

Confidential

Provided data processing and statistical analysis for government contracts.

Confidential

Provided data processing support and statistical analysis for special contracts.