SUMMARY

• Experienced Project Manager and Business Analyst in Healthcare ( Confidential, Confidential, Confidential, Confidential ), Automotive finance industry ( Confidential ), Telecommunication and Construction ( Confidential), Finance / Banking ( Confidential, Confidential ) providing documentation including process maps to document current and recommend future organizational workflow and creating a vendor database for tracking and monitoring.
• Utilized Agile and Waterfall project management methodology to manage portfolio of projects. Streamlined software development using SDLC processes.
• PMO responsibilities included management of budget, expenses and shared resources across all projects controlled by teh PMO. Specifically, developed and maintained SharePoint dashboards and complex MS Excel spreadsheets. Utilized MS Project and Primavera software.
• Managed a portfolio of projects, gathering financial metrics and vendor service level metrics information from business owners and vendors.
• Advanced experience wif MS Excel and complex financial reporting wif prior experience as an Accountant and Financial Analyst.
• 2 years of IT audit experience that include ensuring companies remained in compliance wif teh Health Insurance Portability and Accountability Act (HIPAA)
• Experienced in teh areas of vendor management, risk management, contract management, contract redlining and negotiations, internal auditing, business process review and streamlining recommendations, service level agreements, KPIs and analytical skills.

TECHNICAL SKILLS

• MS SharePoint
• Primavera Project Management
• Primavera P6
• P6 Analytics
• OPPM
• JIRA
• Dolphin Auto Capture
• Dolphin Contract Manager
• Seal Contract Discovery
• MS Office 2016
• MS Excel
• MS Visio
• MS Project
• MS Management Reporter
• MS Forecaster
• Microsoft 365
• Crystal Reports
• TeamMate
• SmartStream
• Eclipsys Sunrise Enterprise Registration
• Siemens Electronic Document Management
• MAS 90
• RSA Archer
• Aestiva
• ACL
• Vendor Risk
• Remedy
• Prolog Converge
• Google Drive
• Google Sheets
• Google Apps
• Quantivate
• SmartSheet
• Azure
• Data Science

PROFESSIONAL EXPERIENCE

IT Project Manager / Business Analyst

Confidential, Long Beach, CA

Responsibilities:

• Managed up to 9 projects simultaneously for IT Security and coordinated team activities in various departments. Scheduled meetings, set action items and followed up wif team members towards timely completion of project tasks.
• IT Security projects management included Cloud Security, Payment Card Industry (PCI), Entitlement Reviews and implementation of software to protect against ransomware.
• Planned, budgeted, monitored and reported on teh projects to management using Primavera P6 analytics, JIRA and Primavera Portfolio Management on a weekly and monthly basis. Developed reports for teh senior management.
• Completed project deliverables while building relationships and working collaboratively wif IT directors and managers to properly resource project work effort and addressed issues to drive increasing levels of project predictability and visibility. Managed expectations of both clients and stakeholders.
• Applied best practices in Agile and Waterfall project management methods to build plans in Microsoft Project and Excel, manage resources in Primavera P6.
• Used knowledge of SDLC framework to monitor and control teh project. Processes included, planning, requirements gathering and analysis, documentation, system design, development, testing, deployment, troubleshooting, maintenance, and any other related activities.
• Managed and tracked implementation of New York Cyber Security DFS regulation 23 NYCRR 500 and worked wif department VPs and directors to develop of risk assessment process for third party service providers (TPSP) as part of teh third - party risk management process (TPRM) and HIPAA Compliance. me defined teh project approach to implement teh assessment enterprise wide for 12 states using NY as a stand
• Reviewed areas of third party risk for cyber security and developed process flow to implement for third party onboarding including business continuity and disaster recovery review (BC/DR)
• Project Manager/ Scrum master for identity access management using JIRA to be SOX and HIPAA compliant.

Analyst / PMO Support

Confidential, Los Angeles, CA

Responsibilities:

• Managed a variety of customer and subcontractor issues on teh LA-RICS¬ LTE and LMR communications system.
• Communicated directly wif MSI Change Management personnel, customer Program Management Office (PMO) personnel, and subcontractor PMO personnel addressing and managing change requests through Google Sheets and Google Drive.
• Investigated change requests against contract terms and assumptions, assessed impact from time and cost perspective.
• Developed responses to formal customer and contractor claims and requested actions
• Lead Change Management Team wif project management standards to resolve complex issues such as pricing disputes, change orders, deployment issues, and performance enhancement initiatives.
• Developed an audit tool in order to audit quotes from subcontractors to ensure alignment wif MSI requirements.

Automotive Vendor & Contracts Business Analyst

Confidential, Torrance, CA

Responsibilities:

• Developed process maps to document current and recommend future organizational workflow.
• Major contributor in setup and launch of teh Third-Party Risk Management program.
• Evaluated 1200 vendors and created a database for managing and ongoing monitoring process.
• Developed criteria for reviewing Ancillary Products, Collection, Repossession, Forwarding Agencies and system vendors to mitigate risk and ensure compliance wif Consumer Finance Protection Board guidelines and prepare for CFPB audit.
• Identified and developed project management methodology, best practices and standards to review compliance, financial, information security and operational risk of existing and new vendors. me used this methodology to develop a risk stratification process and assessment our Tier 1 (critical/high risk) and Tier 2 (medium) third parties.
• Developed metrics, reports, and monitoring mechanisms to ensure that vendors are delivered upon their commitments and interacted wif internal and external senior executives in designing, building, and monitoring these reports.
• Evaluated cloud based Vendor Management System, Quantivate, for implementation, made recommendation to management, tested web-based portals and built workflows.
• Process and submit state license renewals in order for AHFC to remain compliant.

Vendor / PMO / Business Systems Analyst

Confidential, Irvine, CA

Responsibilities:

• Provided support to management through data consolidation, data analysis, and management reporting for an 8,000-person wealth management company that manages 1.3 trillion in assets across 22 countries.
• Reviewed, drafted and redlined SOWs including service area metrics and KPIs wif business owners.
• Utilized Remedy software to generate metrics and develop actionable recommendations.
• Provided support to research teams or management by collecting and analyzing data and reporting results.
• Held weekly and monthly meetings to review and monitor vendor performance, redline service level agreements (SLA) and negotiate SLA terms, including SLA's for website uptime and reported Customer Satisfaction surveys.
• Ensured vendor compliance wif existing Information Technology Group policies.
• Developed SharePoint dashboard to manage budget, expenses and shared resources across all projects administered by teh PMO / VMO.

Sr. Vendor Portfolio Analyst/BSA

Confidential, Pasadena, CA

Responsibilities:

• Conducted and managed teh third-party vendor risk assessments as part of teh vendor on-boarding process ensuring it TEMPhas been followed and completed prior to agreement/contract signature. When applicable, me verified teh third party’s PCI or SSAE16 type 2 certification.
• Gathered financial metrics on vendors on a monthly, quarterly and annual basis as designated
• Advised and redlined on applicable contract terms, service level and reporting requirements
• Gathered vendor service level metrics information from business owners and vendors, then utilized this information for tracking and reporting purposes.
• Updated progress reports, analyze and input gathered intelligence and analysis on a daily basis to RSA Archer, teh vendor information management system.
• Communicated to business unit relationship owner’s significant vendor events or intelligence.
• Built and maintained a complete and easily followed digital audit trail that evidenced compliance to all applicable rules, regulations and policies.
• Tested Aestiva Purchasing System by logging into teh web-portals and mobile application to build workflows, add users and developed manuals for management and general users. me worked wif teh developer weekly and reported any issues either on teh company's side while navigating through teh system or problems wifin teh system.
• Developed policies and procedures for Procurement and Vendor Management Office (VMO) and mapped VMO process and connection to other departments.
• Negotiated Master Service Agreements, Letter agreements and professional service contracts up to $5 Million that aligned wif Legal and Vendor Management guidelines.

Director of Operations

Confidential, Los Angeles, CA

Responsibilities:

• Managed and maintain contact wif Staff to ensure timely processing of donations.
• Developed structure and training materials and communicate these to staff.
• Responded to donor inquiries in a thorough and timely manner.
• Created invoicing process and followed up wif clients to collect receivables.

Contract Administrator/Analyst

Confidential, Pasadena, CA

Responsibilities:

• Managed teh pre-award process for Request for Proposals (RFPs), as well as contract administration support through contract close-out.
• Created and formatted proposal documents in collaboration wif Project Manager.
• Maintenance of proposal/contract library and database in Primavera.
• Drafted and redlined contractual clauses. Draft contractual instruments including but not limited to amendments, addendums, statements of work, scope of work, schedules, and exhibits.
• Reviewed and approve changes to construction projects in accordance wif contracts (T & M, IDIQ, GMP, FFP) including a $25 million project.
• Research and analyze existing contracts, and make recommendations on various issues.
• Verified vendor insurance and complete contract deviation forms when necessary.
• Improved departmental policies and procedures wif Contract Management industry and regulations experience.

Contract Specialist

Confidential, Los Angeles, CA

Responsibilities:

• Utilized Contract Management principles and experience to scope and translate teh customer requirements into a scope document and assist wif Client Implementations to work wif in-house and customer systems.
• Provided support to clients for Dolphin Auto Capture, Contract Manager and Seal Contract Discovery products.
• Collaborated wif management and responded to RFPs and RFIs from potential customers.
• Used SharePoint to configure basic contract management parameters on Dolphin Contract manager.
• Prepared and delivered customer demos of Dolphin Contract Management and Seal Contract Discovery products. Custom tailored demos for client specific needs.
• Evaluated and negotiated pricing for SaaS halp desk systems, Wen Help Desk, implemented and built teh process for teh employees and customers to submit tickets and also trained management on its functions.

Internal Contract / Auditor

Confidential, Duarte, CA

Responsibilities:

• Wrote audit reports and provided recommendations to teh management on how to address areas of non-compliance or high risk areas and followed up monthly to ensure compliance was achieved or risks were mitigated.
• Reviewed sub-awards contracts, policies and procedures and terms and conditions to determine if they were current and contained all necessary requirements per teh company’s policies and procedures.
• Identified control and process weaknesses in compliance wif accreditation agencies such as teh Family Educational Rights and Privacy Act (FERPA), federal regulation agencies including teh Office of Management and Budget (OMB) circulars A-110 and A-133, Health Insurance Portability and Accountability Act (HIPAA) and teh National Institute of Health (NIH) and provided evidential support for report recommendations.
• Reviewed and made recommendations through IT audits to maintain HIPAA compliance.
• Reviewed consulting, construction and service contracts (Firm Fixed, Cost Plus, Time & Material, Sole Source) to determine compliance wif teh company’s policy on competitive bids and sole source justification.
• Reviewed system risks and controls in pre and post EMR (Electronic Medical Records) implementation.
• Monitored construction costs including procurements and change orders, compared them to teh original contract(s) in teh Primavera project management system, identified risks and advised management on internal controls to limit future costs.
• Maintained effective communications and relationships wif management. Worked wif management to establish a system which ensures that all major risks of teh business are identified and analyzed, on an annual basis.
• Audited large dollar values and high volume paid invoices and worked wif teh business units’ managers, accounting and audit committee to report weaknesses and irregularities.
• Mapped processes and identified risk and control areas. These process maps were reviewed annually to ensure compliance wif company and departmental policies as well as federal and governing agency compliance.

Financial Analyst/Accountant

Confidential, Hollywood, CA

• Performed monitoring and analysis of Managed Care contracts and assisted in completion of bids and applications to secure teh contracts.
• Prepared and reviewed month-end financial reports, constructed financial statements, provided variance analysis, analyzed financial models and presented results and options to senior management.
• Saved time wif teh introduction of contracts scanning procedure for all company contracts.
• Eliminated duplicate revenue from a major source and resolved GL discrepancy.
• Created Financial Model that resulted in discovery of missing $1.2 million from GL.
• Researched and reconciled financial irregularities using MS Management Reporter and MAS 90 and provided analysis to develop insightful financial reporting.
• Utilized financial data to forecast Managed Care budget wif MS Excel and MS Forecaster.
• Prepared and entered month-end accounting invoices for Managed Care.