Summary

• Confidential is a Senior Consultant with CSG and has extensive experience leading enterprise-wide Service Oriented Architecture implementations, Business Process improvement and Organizational Change Management across a broad spectrum of manufacturing and service industries in the public and private sectors both within the United States and internationally. Mr. Preble achieves client objectives though the rigorous application of Concept of Operations, Organizational Change Management, CMMi methodologies, PMI project management processes, Project Management Office implementations and on-going execution with particular attention to organizational and cultural transformation requirements. His work has produced tangible benefits such as reduced cost, reduced cycle times, increased quality and improved customer service as well as greater organizational cohesiveness, improved communications, improved process metrics, performance efficiency and effectiveness.
• Recent engagements included key leadership roles within MMIS re-procurement, CMS MITA and Provider Incentive Payment initiatives for the States of Illinois, Utah, Minnesota, Nebraska, Michigan, Washington, South Dakota and the Commonwealth of Massachusetts. Mr. Preble has provided specialized Audit and IT professional services as a sub-contractor to Accenture, KPMG, Ernst and Young, Deloitte Consulting and CGI Group Inc. - Conseillers en Gestion et Informatique. Mr. Preble has extensive experience managing projects involving analysis and development of operational strategy, project planning, financial estimating and tracking, database design and development, operational metrics development and tracking, development of training, internal and external communications and demonstrated leadership within field service operations and call center operations.

Project History

Confidential

Senior Consultant

State of Michigan Unemployment Insurance Information System project management including the gathering and management system functional requirements, call center performance assessment and support for the eight regional UIA call centers.

Confidential

IT Technical Director and Enterprise Architect

• Project manager responsible for developing the project business case, the work breakdown structure, project time and cost estimates and risk analysis and management. Business analyst and technical writer on the consulting team responsible for the development and presentation of the State of Illinois State Medicaid Health Plan SMHP . Developed As Is, To Be and Gap Analysis deliverables for the Business Processes, Information and Technical areas that describe how the Illinois Department of Healthcare and Family Services HFS , the State Medicaid Agency, will administer the Electronic Health Record EHR Provider Incentive Payment PIP Program and the specific actions necessary to implement the program, including the organizational structure, communications plan covering internal, external and call center communications, an overview of the results of regulatory and policy assessments as well as descriptions of the program eligibility, payment and monitoring activities. Participated in the design, preparation and presentation of the SMHP for the State of Massachusetts and the State of Illinois.
• Project Manager, Six Sigma Master Black Belt and Scrum Master for a strategic Proof of Concept and Project Business Case for a consortium of South Florida MCOs to implement an enterprise-wide EHR project funded with Federal ARRA stimulus monies. Responsible for the overall leadership, management and development of architectural artifacts necessary for the execution of business process management, change management and cultural change activities associated with the implementation of a comprehensive, integrated, enterprise-wide Electronic Health Records system. Responsible for all phases of the Define, Measure, Analyze, Improve and Control DMAIC model for the business process management phase of the project. Working with a team of 6 project managers, thirteen business analysts and an EHR subject matter expert to assess the As-Is and develop the To-Be business processes, organizational structures and client staff Knowledge, Skills and Abilities KSA training requirements. Provided governance leadership for the development and preparation of project business cases, feasibility studies, project governance, project risk assessments, configuration management and issue resolution.
• Led Joint Application Requirement JAR sessions for business product owners to define business requirements, business rules and business processes to develop the business case and populate Agile Project and Product Backlogs. Used the UML Use Case to develop and document business requirements. Established performance level goals, error rate objectives and process quality objectives for all business processes. All DDI activities relied upon Agile development methodologies, provided Scrum Master leadership for a team of 7 experienced SCRUM practitioners. Experienced at managing Scrum Sprints, anticipating, identifying and eliminating critical obstacles and impediments on an on-going basis. Reduced process cycles times from 12 days to 3 hours and errors to within 4 sigma with introduction of COTS EDM systems and business process re-design.
• Also during this period, provided specialized Risk Analysis, Business Continuity Planning, Audit and IT professional services to public and private sector clients. Currently serves as Adjunct Professor for Florida Atlantic University, College of Business, Office of Executive Programs and as a certification instructor for the International Institute of Internal Auditors.

Confidential

Director Organization Change Management

• Business Architect and Business Transformation Director for a major system integrator EDS, Inc. responsible for overall leadership, management and execution of business process management, change management and cultural change activities associated with the implementation of a comprehensive, integrated, enterprise-wide 65 Million MMIS Case Management Information System and client call center for the State of Ohio. Managed a team of 7 project managers, eight business analysts and Medicaid subject matter experts to assess the As-Is and develop the To-Be business processes, organizational structures and client staff Knowledge, Skills and Abilities requirements. Prepared the organizational assessment and gap analysis and developed and executed the business transformation plan.
• Led Joint Application Requirement and Joint Application Design sessions to define business processes and business rules.
• Incorporated business process management methodologies necessary to capture the As-Is business processes, develop the To-Be processes and perform business process management integration and consolidation.
• Designed, developed and conducted executive level workshops on Organizational Restructuring, Business Intelligence, Information Technology opportunities and current and future Enterprise-wide Business Strategies.
• Working with a small, tightly knit and highly skilled team, designed, developed and conducted a series of business integration and leadership workshops to develop Project Management Office procedures and roadmaps for CMMi initiatives and enterprise-wide business process integration and re-use of service artifacts using SOAP and similar technologies.

Confidential

Managing Partner Audit and Consulting Practice

• Provided Concept of Operations services, Business Process Reviews, Organizational Change Management, Internal Control Audits, Risk Assessments and Sarbanes-Oxley consulting services to Financial Services, Health Care, Life Sciences, Technology, Telecommunications, Real Estate, Commercial and Industrial concerns and Charitable organizations.
• Confidential successfully applied his organizational and cultural change management methodology starting in the PROS project, the re-engineering of the Argentine Health System for which he received special recognition for Project Excellence from the World Bank In-Country Execution Unit. . Since his return to the United States in 2000, he has successfully applied his methodology in several MMIS re-Procurement engagements as well as in numerous Sarbanes-Oxley related projects.

Confidential

Senior Project Manager

• Confidential joined CNSI as the Proposed Project Management Officer for the State of Nebraska Re-Procurement MMIS RFP where his employment was contingent upon CNSI winning the Nebraska award. While CNSI waited for notification of the Nebraska decision, Mr. Preble acted as a proactive change agent within the organization, responsible for the development and implementation of:
• Project governance, project management best practice standards and processes to be used by all projects
• Enterprise-wide Architectural, Functional and Technical software design, development and implementation methodologies
• Project resource estimation and utilization tracking, performance monitoring and earned value analysis processes.
• As the focal point for project quality assurance, Mr. Preble performed day-to-day program management and administration activities to ensure that functional and technical performance was within schedule, budget and quality constraints consistent with contract specifications, client expectations and corporate standards. Mr. Preble provided Enterprise-wide Architectural guidance, which permitted CNSI to develop and deploy applications based upon Service Orient Architecture concepts of agility, flexibility and strategic re-use of assets across multiple platforms.
• Provided Program Management Office oversight for multi-million dollar projects in execution in Michigan and Washington as well as proposal development for a 65 Million IT System Development project.
• Made extensive contributions to SDLC, Organizational Change Management and system implementation methodologies as well as project governance, performance tracking and measurement as well as driving division wide CMMi initiatives. Ensured best practice compliance and provided quality assurance for project deliverables and project plans currently in execution.

Confidential

Managing Partner Audit and Consulting Practice

• Full P L responsibility for all divisional business development, project design, planning and management. Provided Business Process Reviews, Internal Control Audits, Risk Assessments and Sarbanes-Oxley consulting services to Financial Services, Health Care, Life Sciences, Technology, Telecommunications, Real Estate, Commercial and Industrial concerns and Charitable organizations.
• Developed plans, estimated project costs and developed work package budgets. Tracked costs, delivery and performance to contract specifications and maintained appropriate management controls. Made regular reports to client and corporate management regarding progress and cost-to-complete. Took appropriate, proactive corrective action to ensure profitable project completion within client budgets.
• Developed personnel requirements, screened and hired new employees and subcontractors and assigned and scheduled personnel. Recruited, mentored and coached team members. Directed staff training. Exercised appropriate administrative supervision over staff, including time reporting, salary reviews, appraisals and personnel actions, as required.
• Provided division-wide earned value and project management reporting tools and ensured cross project coordination and collaboration for the success of all projects.
• Provided clear, concise and timely communication, guidance and support for work plans and project processes to all levels of the project teams. Acted as focal point for quality management efforts and directed technical and administrative staff in the delivery of exceptionally high quality products and services.
• Identified and managed project risks developed contingency plans to mitigate risks and ensured timely and profitable project completion.
• He also provides specialized Audit and IT professional services as sub-contractor to Accenture, KPMG, Ernst and Young, Deloitte Consulting and CGI Group Inc. - Conseillers en Gestion et Informatique.

Confidential

Deputy Project Manager and Business Architect

• Provided project management, business consulting, system design, development and implementation services for the design and construction of large scale, multi-million dollar, web-based Eligibility Determination, CRM and Case Management systems. These services included requirements verification and validation, design specification review and verification, performance and preparation of gap analysis and specification and development of test scenarios.
• Applied Concept of Operation methodologies to capture business rules and process flows for all existing public assistance programs.
• Personally responsible for the specification of client CMMi implementation goals, the documentation and analysis of all business processes, the administration and facilitation of all Joint Application Requirement JAR and Joint Application Design JAD sessions as well as the preparation of the Requirements Analysis Document, the General System Design, Detailed System Design and Detailed Implementation Plan deliverables. All deliverables were produced and managed using the Rational Unified Process toolset.

Confidential

Systems Director and Engagement Manager

• Provided engagement, project management and consulting services for the design and construction of large scale, multi-million dollar, web-based MMCS CRM and Case Management Systems. These services included requirements and interface verification, call center review and verification of requirements and design specifications, monitoring and management reporting of system development performance, the specification and development of test scenarios and the preparation of performance gap analyses.
• Under a 3 million IDB-funded project, worked together with Brazilian partners as Program Management Office Director, Senior Project Manager and Senior Consultant to the Brazilian Federal Government in three-tiered IT planning and re-engineering project strategic, architectural IT planning at the Federal level for DataSUS, the Ministry of Health data processing organization, re- engineering of two State Health Secretariats Par and Tocant ns and the creation of three municipal reference hospitals in Alagoas, Bahia and Sergipe.

Confidential

Business Information Manager

Through partnering relationships negotiated with local technology companies, Mr. Preble participated fully in major projects funded by the World Bank and the Inter-American Development Bank. After securing 74 million in contract awards, he assumed responsibility as PMO Director, Business Architect and Enterprise Architect for the World Bank PROS Project, the re-engineering of the Argentine National Health System.

Confidential

Management Consultant and Business Transformation Manager

Confidential, provided specialized technology and fraud detection services in support of audit projects in the healthcare, banking, insurance and entertainment industries throughout South America. Responsible for the development and implementation of business models, financing and venture capital assessments, organization assessments, organizational and staffing transformation plans.