SUMMARY

• Highly accomplished, results-driven technology professional entrusted with leading the planning, implementation and execution of complex global product initiatives.
• Proven success in the simultaneous management of multiple software development projects, leading global project teams with minimal supervision, and ensuring all launch and business criteria are achieved on a timely basis using both linear waterfall, escalation models and hybrids and adaptive strategies Rational Unified Process, Agile -iterative and incremental, SCRUM and Extreme Process models .
• Proficient in pharmaceutical and healthcare software development, data migration and documentation to meet project requirements for scope, market timing, cost, quality, stakeholder expectations, and other defined and undefined requirements.
• Skilled managing IT projects with emerging web-based project management process tools, and business product development knowledge including EDI eCommerce solutions and product development supply chain knowledge, skills, tools, and techniques.
• Adept at meeting or exceeding client/customer expectations in product management and development, and achieving on-time market delivery of commercial quality products and services.
• Capable in the certification of client systems and participation in critical initiatives to ensure that project activities/timelines for multi-faceted projects are integrated with business objectives.
• Special expertise in statistical process modeling, descriptive and inferential statistics, process improvement and quality assurance including data analytics, hypothesis testing, forecasting and predictive analytics, analysis of variance and earned value management.
• Adept at directing SWD projects, manual systems audits, overseeing process measurement and control functions, and spearheading quality and process improvement initiatives while managing multiple projects simultaneously.
• Possesses a comprehensive understanding of integrated change control for authoring change management plans, managing and implementing change control and reporting procedures which include identifying change drivers and evaluating impact assessments for ensuring project success and evaluating risks imposed on the triple threats.
• Practiced at assessing impacts from changes and risks, managing and implementing change requests, escalating problems to change control board stakeholders, and provides uniform, effective and centralized change management procedures for SWD and IT projects.
• Excellent problem solving, technical, computer programming and team leadership skills for managing projects at multiple sites with cross-functional project teams to ensure coordination of activities and efficient execution of project/process tasks.
• Experienced in authoring user requirements specification URS and functional requirements specification FRS documents, gathering work breakdowns and developing responsibility and traceability matrices, developing project budgets, baselines and schedules as well as developing and maintaining checklists, score cards and documentation inventories for regulatory compliance.
• Experienced in the application of statistics used in Six Sigma initiatives for quality management and in the development and deployment of metrics additive and multiplicative constants and coefficients involved in process modeling and process improvement.

Core competencies include the following:

WORK EXPERIENCE

Project Manager II

CONFIDENTIAL

• PM Business Systems Analyst Consultant to Verizon Wireless Corporation, Warren, NJ
• Manages end-to-end information systems life cycle-deliverables of software POS web applications while ensuring that quality, project goals and objectives are met on time and within budget.
• Elicits documentation of business requirements and develops functional and technical specifications.
• Effectively manages requirements, projects, and people with minimal guidance, manages stakeholder expectations measures project progress and success and presents results to technical and business audiences.
• Serves as a liaison between Business Units and IT builds and maintains effective working partnerships with Business representatives.

Sr. Project Manager

CONFIDENTIAL

• Collaborated with supply chain management and IT for the National HQ Sales and Marketing Dept. on an Agile software development project impacting over 20k retail outlets and their distribution centers.
• Facilitated Agile project management work flows for enhancements to company supply chain such as real time inventory checks, alerts and notifications for critical capacity and threshold limits which produced major efficiencies in distribution channels and sales of OEM devices and accessories.

Project Management Consultant

CONFIDENTIAL

• Software Development and IT Project Management Consulting providing Work Flow Solutions to the business community: both linear and adaptive strategies covered.
• Developed plans and Agile workflows for projects to ensure timely completion of critical initiatives.
• Developed workflows to manage a project scope and requirements b costs and budgets using earned value metrics, c schedules and timelines using scheduled variance metrics, and d product/project quality using product acceptance and ISO 9000/9001 criteria as well as TQM checklists and GxP guidelines for best practices.
• Developed work flows to track activities in real-time. Reported project performance using EV measures, and assessed risk using probability and cost measures that produced efficiencies in project work flows.

CONFIDENTIAL

• Planned and managed software development projects with geographically dispersed teams in a structured matrix project management organization PMO producing millions of dollars in revenue for company providing software solutions to pharmaceutical industry.
• Oversaw complete software development life cycles SDLCs in accordance with SWEBOK, PMBOK and PMO standards and regulatory guidelines utilized both linear and adaptive Agile strategies and varied methodologies as required to address goals and solutions of individual projects while working within established standard operating procedures.
• Authored project charters, prepared resource and work estimates, formulated budget estimates, created and maintained project schedules, implemented R D change and risk management plans and enforced escalation/change control procedures, facilitated HQ coordination with offshore project teams, benchmarked activities and milestones, established baselines and tracked progress, hosted regularly scheduled status meetings and provided progress reports to PMO.
• Carried out product development and upgrade efforts for company's various product lines, particularly ISIWriter product versions and practical knowledge of MS Office Suite object models and classes.
• Managed multiple project execution and assessed project quality and performance from inception through closure, product delivery and deployment.
• As many as 4 simultaneously managed projects 24 overall for products developed 10 listing available on request

CONFIDENTIAL

• Established software development consulting firm specializing in back-office and desktop, client-server, and enterprise-wide solutions for companies and law firms both independently and sub-contracted through Arriba-Connect, Inc, Cornerstone IT, others. Incorporated adaptive strategies, emerging agile and incremental SCRUM methodologies for multi-million dollar corporate initiatives.
• Collaborated with various technology partners to provide project management, software development, configuration and deployment, engineering, data migration and systems analysis to the legal industry.
• Developed and managed projects providing proprietary eCommerce solutions which produced rapid and timely fulfillment and reconciliation of web-based sales for selected clients.
• Working with technology partners and affiliates, authored proposals and statements of work, and provided project budget estimates, project status and reporting in addition to required project management, programming and analytical services.

CONFIDENTIAL

• Designed and developed innovative products that produced millions of dollars in revenue developed back-office software applications and object modules, dynamic link libraries and reusable software components for KeyFile Systems Technologies' application program interfaces APIs .
• Managed adaptive iterative and incremental SWD projects as project manager from inception to closure using agile SCRUM methods gathered client requirements, created proposals for technology solutions, provided statements of work and budget estimates full-cycle project management and periodic status and progress reporting to stakeholders while managing project communications.
• Managed software versioning, packaging and distribution, installation and configuration while managing projects for multiple clients throughout SWD life cycles.
• Authored and managed the development of a facsimile communications program offering many practical applications for banking, insurance and managed care clients, most notably, it was one of the first to link automobile dealerships throughout the country to a major financial lender for submission, transmission, adjudication and timely response to applications for car loans which produced millions in revenue.
• Reduced calls to the helpdesk and to technical support by developing and managing the development of interactive and contextual electronic help files, and writing technical specifications and end user documentation including manuals and user guides.
• Projects and client list multiple industries available on request

Programmer/Analyst

CONFIDENTIAL

• Managed Care Division for EDI Commercial Claims and EDI Prescription Drug
• Facilitated the software development efforts of client insurance carriers and major healthcare providers by providing technical expertise to client administrative and technical staff on batch and interactive claims processing systems, membership and billing systems, data migration and other IT initiatives producing millions of dollars in savings and efficiencies in commercial claims processing.
• Managed client SWD certification projects as technical project manager in the development of interactive, dial-up, analog serial communications applications and utilities that submitted packetized ISO-certified healthcare transactions using electronic data interchange EDI technology to remotely distributed switching centers for routing to insurance carriers' mainframe systems for processing, resolution and turn-around rerouting of responses back to the client desktop. Both linear and adaptive strategies covered hybrid waterfall frequently used as well as emerging agile and iterative SCRUM .
• Commercial Claims Division
• Provided training and programmatic instruction to both healthcare providers' technical and administrative staff as well as to insurance company technical staff on the functionality and practical application of NEIC AcuClaim front-end desktop communications program used in the batch submission of electronic commercial healthcare claims from healthcare providers, and the batch reception of resolutions and acknowledgements from major insurance carriers through the NEIC transaction clearinghouse.
• Projects and healthcare client list providers and insurance carriers available on request

Consultant

CONFIDENTIAL

Additional experience available upon request