Summary

Versatile professional consultant, with the ability to work at both strategic and tactical levels within training, human resources, change management, process improvement, customer service, office operations, and business enterprise.

Professional strengths and abilities

PROFESSIONAL EXPERIENCE

Confidential

Instructional Designer/Project Manager/Trainer

• Train unemployed professionals how to develop LinkedIn profiles to improve their internet footprint/branding
• Manage Administration for Lawntimes Forum
• Supply Administrative Support and manage Customer Service for RMS Lawn Landcare, LLC
• Create and maintain social marketing accounts for various local businesses
• Starion Energy non-profit energy advocate Supply Business Development Administrative Support
• Developed step-by-step work instructions for administering SumTotal LMS
• Tested, reviewed and supplied feedback for Feathercap Learning Management System LMS for Xerceo
• Developed MS Office introduction courses and Train-the-Trainer instructions to be used to assist unemployed professionals needing skill updates for the Department of Labor Professional Services Group of Central New Jersey PSGCNJ continuing as requested
• Volunteer for PSCNJ plus various local charities

Confidential

Learning Specialist/Training Coordinator

• Conducted training coordination for both Government and Commercial Compliance training J J
• Global Administrator for the J J Learning Management System Sum Total- eUniversity
• Conducted audit of the Contract University's Curriculum Roadmap to ensure all roles stay in compliance
• Developed work instructions WI and standard operating procedures SOP
• Reviewed/edited/tested eLearning courses created with Captivate and Articulate

Confidential

Marketing Manager/GSA Federal Contract Administrator

• Marketing and Business Development Support
• Trained new incoming employees on company methods, systems and procedures
• Assisted IT imaging system project managers in developing instructional documentation for end users
• Executive Assistant to the CEO
• Website maintenance/updates Site Optimization SEO
• Contact management and lead tracking - Outlook Business Management System BMS
• Administered Federal General Services Administration GSA Contract

Confidential

Program Consultant-Director of Distribution for M the Magazine

• Partnered with not-for-profits, governments, NGOs and other entities, as well as leading international for-profit companies to merge business and philanthropy
• Created co-operative marketing and fundraising programs, interactive presentations utilizing Captivate Trained sales representatives on how to market and sell BidGive programs
• Supplied executive administrative support to northeast region's officers
• Managed subscription, advertising sales, and distribution for M the Magazine for Montessori Families

Confidential

Executive Training Consultant/Project Manager

Utilized Lectora SCORM technology to move financial training courses from Power Point instructor led platform to interactive web-based courses

Confidential

Developed training materials across all Pharmaceutical disciplines for a customized DocumentumTM electronic document management software EDMS for a corporate wide organizational change management project and assisted in creating on-line training CBT training for global roll out

Confidential

• Created Business Operating Procedures for customized SAP financial system
• Updated course materials and developed customized DocumentumTM instructor led training materials including classroom and eLearning.
• Developed Distant Learning utilizing Lectora Placeware Technology for global training

Confidential

Sr. Training Consultant

Member of project team contracted to develop a weeklong new-hire orientation managed development of multiple modules of the training.

Confidential

• Generated approximately 7 Million revenue in training sales for AT T School of Business ASBT between 1992 and 1996
• Conducted product and course management for various curriculums and training websites for AT T School of Business and Technology ASBT during 1992 through 1996
• Project Lead for Learning Framework/Core Curriculum Website for ASBT to identify effective training paths and coordinate said training paths into the organization's Learning Management System LMS
• Updated Master Course List for AT T's Gemstar LMS to help streamline registration processes
• Trainer/Developer for a companywide project to train FDA document creators/managers on Microsoft Office for Schering-Plough Corporation 1996-1997
• Built end user MS Word Templates utilizing word basic programming
• Project Lead for AT T internal Methods and Procedures Website used for training new Program/Project Managers
• Project Manager updated and revised training materials for AT T's SAP time reporting/payroll systems
• Created Standard Operating Procedures for Johnson Johnson's SAP system Beacon Project
• Trained PC and Macintosh Microsoft Office applications to end-users for Trans-Net Corporation
• Built databases in Microsoft Access, Excel and Quick Books, and instructed end users on execution

Confidential

Regional Administrator

• Managed all administrative operations for the New Jersey's Regional Training Sales Office
• Created and maintained a computerized class scheduling tracking system which reduced errors approximately 50

Confidential

Executive Assistant to CEO and Director of Office Operations