Summary

Director with exceptional leadership skills. Broad functional experience in program and project management, IV V, software development, ERP, budgeting, Financial / Financial Systems, Business process reengineering. An Expert in the Project Management Lifecycle. PMP certification and certified as a Scrum Master. Expert in SDLCs. Delivered on time and on budge major ERP CRM programs. Experience building and managing large budgets. Strong professional presence that fosters creditability. Trusted advisor to C Level executives.

APPLICABLE SKILLS / EXPEREINCE

• Deep experience managing all aspects of software.
• Ability to close multi-million dollar engagements.
• P L experience
• Strong Marketing, Market Research, Product Management, Product development experience.
• 14 years Management Consulting in the Program / Project Management, and Best Practices space.
• Presentation experience to Presidents, CEOs, CFOs, CIOs and Board of Directors.
• Ability to manage large complex clients and programs.
• Works well across the enterprise.
• Broad IT industry experience.
• Excellent negotiating skills that yield win / win contracts.
• IT backgrounds that can translate IT jargon to C level executive information.
• Managed geographically dispersed development teams with offices across US and India.
• Expert in writing and mentoring others how to write precise SOWs, Project Charters and Governance documents
• Long history of accurately estimating level of efforts in hours and dollars.
• Proven success managing multiple Tier 1 System Integrators.
• Strong experience in Financial Systems, banking, and bank acquisitions
• Created and managed SLAs and KPIs
• Expert in program and project management best practices.
• Detailed knowledge of quality management and testing.

PROFESSIONAL EXPERIENCE

Confidential

• Managed the Largest program ever undertaken by PMI.
• The goal was to integrate its major systems into a new CRM System Microsoft Dynamics that will yield a simpler architecture, reengineered standard business processes, reduced operational costs, and give PMI a 360 degree view of its customers.
• Responsible for all aspect of schedule, budget and quality. 11 Million budget
• Managed three Project Managers, a core team of 35 and over 70 SMEs.
• In addition to Program Manager Responsibilities, managed an additional project.
• Reported to the CIO and CFO.
• Presented to the President and executive management team
• Came in and revitalized a floundering program.
• 100 AGILE shop.

Confidential

Program Manager

• Responsible for managing an IV V contract for the State of Delaware, 60 million Program.
• Created standard methodologies for tracking adherence to the contract and ensuring the Prime contractor delivered what was agreed to in the SOW.
• A three year contract canceled by the State of Delaware without notice to Northrup Grumman

Confidential

Program Manager

• Confidential World largest publisher of medical legal books, journals and on-line information. Short term engagement.
• Created the test strategies for Link and CRP.
• Created and organized the detailed project plan around SOW, 1500 rows for Phase 1.
• Created and implemented governance processes for the program Delivery acceptance, Change Control, Escalation, Project Plan update, Risk and Issue Management, etc.
• Member of the e negotiation team for the SOW.
• Interacted with senior executives from the client.
• Lead a team of 30, 8 onshore / 22 off shores to implement a prototype Oracle R12 Upgrade from 11i.
• A 2 Billion company focusing on ERP implementation, out sourcing, consulting and system integration.
• Brought in to write and manage a RFP that would consolidate its offshore vendors for 220 Off Shore FTES.
• Wrote the vision statement.
• Gathered Requirements
• Wrote Key Sections on SLAs, Ticket Management, and Continuous Improvement.
• Offshore team to support global business Units.
• Issued RFP on time.
• Advised CTO on issues surrounding the RFP process
• Confidential 40 billion bank, leasing, and financial services company
• Gave the North American BAFO Best and Final presentation for Logica, to the client in Lyon, France.
• Recommended on shore / off shore split.
• Interviewed North American personnel and consultant to ascertain workloads for outsourcing.
• Assisted in writing 28 million proposal for IT outsourcing in North America and Europe
• Worked with the client, customer, and subcontractors to determine the scope, SLAs, level of effort and staffing for a 5 year proposal.
• Brought into to conduct a significant due diligence effort for a major international outsourcing proposal.
• Confidential A 3 billion international system integrator.
• Brought in to review Procurement and recommend improvements.
• Made recommendations to improve operations of their SaaS Ariba procurement system to decrease end to end requisition time.
• Restarted a dormant project to implement a new Ariba module, Discount Management.
• Created the requirements document, RTM, work plan, test strategy, test plan, and test scripts.
• Confidential Community Bank. Began and lead the initial effort to implement a replacement Commercial Loan System. Led Requirements gathering, built Charter, created the SOW, created the detail implementation and conversion plan.

A number of quick consulting engagement

• Confidential Specializes in Financial Planning, Investments, Annuities and Insurance brought in to execute a previously stalled strategic product initiative in the Retirement Planning Area focusing in Variable Annuities.
• Managed 7 PMs and mobilized resources from 10 different business units to participate and 4 vendors.
• Created a project vision and mission that the enterprise could understand and support
• Responsible for product development for this strategic product.
• Created the project organization for the implementation that was comprised of 50 resources from 5 different IT groups geographically dispersed in Philadelphia, Greensboro, Hartford, Los Angeles, and Mumbai, India.
• Formulated the makeup and roles of the selection team.

Confidential

Program Manager

• City with 20,000 employees.
• Brought into lead the entire ERP initiative. First evaluated the benefits of replacing their back office legacy systems with ERP systems and then lead the implementation.
• Started program from ground zero business case, scope, governance, cost / benefit analysis through design, build, test, and close out.
• Managed 10 project managers.
• Created detailed cost / benefit analysis and presented the findings and solution strategy to the City Council, Mayor, City Administrator, CTO and key Agency Directors. 5 year / 70 million initiative.
• Core Team grew to 130 comprised of staff from 20 companies and DC FTEs. Approx. 70 developers.
• Responsible for schedule, budget and quality for the implementation of PeopleSoft HCM that included HR, Payroll, Benefits Administration, T A, Retirement, employee self-service modules, and eRecruit, 20,000 users.
• Negotiated 10 major product and professional services contracts.
• Led BPR of all major Benefit Administration, Payroll, Recruiting and Time Attendance processes that included major process work flow improvements.
• Team peaked at 130, included project members for the 7 ERP applications.
• Team size concluded at 22 for in-house support for all HRIS, Budget, and Procurement apps.
• Sun, IBM, AIX, Oracle platforms.

Confidential

Director, Applications Services Division

• A global, diversified Fortune 100 consulting and IT outsourcing company. Mainframe / Client Server
• Supervised and managed the implementation of IT outsourcing agreements.
• Implemented new process and procedures that would reduce costs via productivity improvements, implementation of best practices, process reengineering, and training.
• Functioned as CIO, Pfizer Animal Health Enron Billing managing the outsourced IT departments with staffs' of 120 employees and budgets of 15 million.
• Led effort to create an offshore delivery capability for CSC outsourcing groups.
• Confidential A large regional bank with over 50 billion in assets specializing in commercial banking, commercial lending, exports and imports and retail banking. Mainframe / Client Server
• Confidential Selected Accomplishments:
• Provided maintenance and new development support for over 100 applications with a direct staff of 150.
• Lead the IT Divestiture team that divested 2.1 billion in assets required by the SEC.
• Managed IV V activities on major projects
• Managed the outsourcing of IT.
• Mix of platforms, mainframe, AS400, and client server. 50 homegrown, 50 Packages.
• Confidential Part of a team of 6 charted to build a new check processing outsourcing business that grew to 160 million.
• Created a transaction based pricing model for the services.
• Managed an enterprise-wide IT Re-engineering Program that encompassed 400 discrete IT projects 100 developers.
• Took 38 million of costs out of the business through the implementation of reengineered processes.