Dear Search Director:

• As a Director of IT, I developed and executed a strategic IT turnaround plan and a strategic roadmap that aligned with the corporate mission and vision and laid the foundation for future growth. I successfully built a high performing technology team, stabilized the environment and grew IT capabilities by providing technical leadership.
• My background includes daily operations service management responsibilities for six locations, location startup integration experience, extensive program management and portfolio management experience for a highly complex global corporation. I have provided technical leadership for application efforts cradle to grave delivering on time and within budget. My portfolio responsibility has included program budgets up to 10MM systems development and daily operational change management budgets in excess of 20MM.
• Master of Information Systems and Bachelor of Science in Information Technology
• Presentation and communications at all levels of an organization through senior level leadership through CxO
• Proven experience fostering relationships between the business and IT
• Experience with strategic planning through practical tactical execution application portfolio reduction, centralized services, hardware and supplier selection, to name a few
• Leadership of small teams 8-12 people directly to larger cross-functional teams 40 to over 100 developers, analysts, project managers, etc. with diverse teams made up of supplier, vendor and in-house resources
• Experience with daily operations management, supplier management, measurement and improvement RFx, Score Cards, KPI's, pay points, etc.
• Virtual team management, global, regional and cross-functional
• Ensured that all system development projects including all related software and infrastructure were delivered on time, within budget and met the needs of the business customers.
• Planned and executed complex and often time highly visible programs regional, global and cross-matrix
• Participated in the evolution creation of PMO standards, major region global contracts negotiation and the creation of operational policies and practices
• Ensured compliance to project methodologies Waterfall, Project tailoring, Agile , policies, procedures both corporate and industry standard best practices
• Knowledge across multiple technology platforms from COTs such as enterprise SharePoint, TeamCenter, Sun Portal, Sun IdM SSO to name a few to custom development such as: business application, web portal front end, and web application development XML, Java, PHP, ASP, JavaScript, MS SQL, MySQL, Flash AS3, etc. , ecommerce website development ASP Classic and .NET, PHP, SQL, ERP, etc. , mobile development Flash AS3, iOS, Android, BES , hosting in the cloud on virtual servers such as Rackspace, Streamhoster, and Bluehost as well as Colocation and onsite data center hosting. Server utilities such as backupexec, Spiceworks to name a couple. Local Area Network, Wide Area Network, and Campus Area Networking knowledge such as Cisco, fiber, etc. back end ERP, SQL, Oracle, Remedy, Flexera, Peoplesoft, etc.
• I have a passion for delivery of cost effective solutions that meet the requirements, delivering value to the business, continuous improvement, strategy and daily operations. I have broad knowledge and experience with industry standards, methodologies and best practices CMMi, TOGAF, Six Sigma, ITIL, ILM, SOX, ITAR, Export Compliance, PCI to name a few . I'm a situational leader with a focus on building self-directed teams and fostering individual employee's growth. I'm an internal change agent with insightful business acumen that is well balanced with technology experience.
• There are other areas of accomplishment in my background that should be of interest to you. I look forward to personally speaking with you. As a newlywed we are seeking a quality of life change.

PROFESSIONAL EXPERIENCE

Infrastructure Managed Services, Senior Specialist Information Resource Management

• Provide interface for IT services and operations between GDLS business customers and its IT provider operating in a managed services environment for projects, Inventory Management, Incident Management, Request Management, for all end user devices globally.
• Created and implemented sort-term/long-term strategy to reduce the overall application portfolio, reduce daily operational costs and simplify delivery of applications.
• Reduced the request management and problem management backlog by 75 and worked with the managed services leadership to create and implement a stabilization plan Created supplier metrics to measure and monitor continuous improvement .
• Drove cost reduction initiatives that removed underutilized compute assets that resulted in overall monthly reduction of IT operating costs.
• Assessed re-engineered business IT processes by implementing common industry best practices, streamlining process, and improving overall customer satisfaction.

Director of Information Technology

• My function included development, strategy, delivery of value to the business, business relationship management, employee growth, budget management, cost control, governance, optimization of process, metrics and marketing.
• direct report to the President Recommendation letter available
• Developed and executed an IT strategic turnaround plan, built a high performing information technology team and restored business confidence.
• Assessed and streamlined IT activities by implementing common industry best practices ITIL, PMO practices, etc.
• Accessed the overall health of the IT systems and took corrective action.
• Championed the upgrade of a major backend ERP order management and fulfillment system, financial reporting and tracking, consolidated and replaced legacy servers, stabilized the ecommerce websites, stabilized the local area network and expanded the wide area network capabilities.

• Implemented cost reduction initiatives and reduced operational spend.
• Partnered with the business, developed and executed a companywide IT strategic roadmap.
• Increased consumer product offerings K-12 web-based, CD, download, mobile and whiteboard applications .
• Spearheaded behavioral marketing, social commerce, electronic catalogs and email blast initiatives.

Confidential

• Drove tactical and strategic technical direction for programs with in-house and outsourced development teams and multiple vendors.
• Championed single sign-on for email, developed alternative approaches to addressing current issues and incorporated requirements into IBM's Lotus Notes.
• Directed program management for a web portal team that implemented an enterprise collaboration tool SharePoint MOSS 2007 allowing for the migration and retirement of IBM QuickPlace databases.

• Drove cost reduction initiatives that removed underutilized software licenses that resulted in a 1M reduction in operating costs.

• Managed a web-based system development program with in-house and outsourced development teams that reduced the number of unique systems through the deployment of a new enterprise system.
• Built a team that deployed an enterprise solution for storing and retrieving process assembly drawings and e-wall study data and improved communication among multiple geographically-dispersed teams to ensure collaboration and customer input into the process.

• Management oversight of multiple projects including full Systems Development Lifecycle SDLC . Program management for a global web portal and provided technical leadership for 15 contract resources who worked with in-house team members executing against a 5.4M budget.
• Drove the common look and feel of web content within an existing portal, developed metrics and tracked progress through the program completion.
• Drove security risk assessments to close the gap on data access inconsistencies.
• Drove cost reduction by managing web cleanup and application centralization activities.

• Drove program implementation for math-based technical delivery program portfolio and provided technical leadership for 40 in-house and outsourced development resources and multiple vendors.
• Organized and provided technical leadership for the team responsible for delivering Siemens TeamCenter and VisMockup by deploying hardware, servers, infrastructure, workstations and licensing. Delivered overall program within 50 of original commitment against a 10M budget.
• Negotiated between conflicting organizational objectives that resulted in the infrastructure upgrade for all facilities, laying the foundation for new corporate computer capabilities.

• Lead desktop operations computer environment. Championed and chaired a requirements focus group that documented computer hardware and desktop support requirements. Represented the group, renegotiated contract agreements saving millions of dollars.
• Centralized site-specific contracts into a single corporate contract. Finalized a deal that included a common set of desktop support requirements, service level agreements and a statement of work for 88,000 computers and devices.
• Developed the execution strategy and provided technical leadership for the team that deployed 1800 applications in less than a year with no downtime.

• Identified cross-functional business needs working with top GM executives that resulted in the creation of a web portal and an operational executive support model.

• Directed daily computer operations and fulfillment for six facilities.
• Lead Year 2000 compliance and operations readiness team: overall accountability for application impact analysis, code remediation, testing preparedness of business critical systems. North American Strategy board award for an uneventful Y2K rollover.

• Developed the strategies for hardware / software approval process, refresh, deployment, and new business case requirements that were adopted corporate wide.

• R D, deployment and operations management of office automation computer environment and Computer Aided Design systems and test lab computer devices.
• Facilitated cross-functional stakeholder meetings, led teams to consensus decisions to reduce the number of unique systems and influence the use of technology to improve business performance across the organization.

• Partnering with the business, developed computer placement strategies to support a new facility start-up.
• Selected vendors and drove support agreements for site-wide software and hardware and managed the relationship with major accounts representatives such as Autodesk and Xerox.
• Managed engineering CAD systems project management for migration from mainframe to workstation as well as retirement of systems.
• Defined initial site-wide standards for data storage and disaster recovery that were implemented across the corporation.
• Established and directed the strategic long-term goals, policies and procedures for computer refreshes and computer inventory, defined helpdesk support processes and cataloging and software library processes for commercial off-the-shelf software and add-on utilities.