OBJECTIVE:

Seeking to steer IT Operations while integrating technical expertise and leadership skills that drives organizational performance to world - class levels.

PROFILE SUMMARY:

Professional with 25 years of diverse experience in Implementing Quality Assurance Life Cycle (QALC) & Software Development Life Cycle (SDLC) for various scalable software systems, Big Data Applications, ERP’s and Customer Information Systems applications, Designing components and Micro services utilizing varied technologies supporting different vertical business market places including Energy and utilities (6+), Manufacturing and distribution (2),Medical Health Care and Life Science, Insurance (6+), Accounting(6+).Retail (2+). Leverages wide-ranging experience and liaison between IT, QA and Business to effectively escalate tasks from inception to closure, mitigate risk, infuse new ideas, and deliver large-company capabilities that drives organizational performance to world-class levels.

KEY COMPETENCIES:

Program Management

ERP, Analytics.

Application / Solution Architect

Big Data, Data Lake, Cloud

Business Process Re-engineering

Quality Assurance and Testing

Application Development

Product Management

PROFESSIONAL EXPERIENCE:

Confidential

Product Manager and Presales Head

Responsibilities:

• Customers are bombarded with structured, un-structured and Semi structured data from heterogeneous sources.
• This data is exponentially growing and they are not able to tap the business value from the data as they do not have a ground for it.
• Confidential enables the customer to develop Bizzapps on the fly.
• Confidential covers the entire End to end operations in the Analytical Information Management space.
• As a Presales Head, my typical day to day activities would be Managing and coordinating the following - Attending RFP Meetings for Confidential Fitment, Scheduling a Demo, Identifying Potential use case or customer bottlenecks pertaining to the respective verticals, Conditioning Data (Preparing Mocked up data), Developing End to End Scenario for Analytical Storytelling, Conducting the Demo, Follow up with the clients, coordinating Client Visits, Road show and booths.
• Preparing User Manuals, Feature Recommendations for the Road Map.

Environment: MS Visio, MS Power Point, MS Word, MS Excel, Share point, Big Decisions 3.4, Informatica -Data Integration engine, Oracle PL SQL, NO SQL, Informatica, Azure, Talend, Pantheo, Amazon Elastic EMR, Apache Hive, Hadoop, Mongo DB, HDFS, R Studio.

Confidential

Managing Consultant

Responsibilities:

• Deliver complex technology solutions for the clients. Work with client to envision the overall Big data roadmap to the clients and provide solution and extrapolate metrics.
• Implement big data application from Life cycle perspective.
• Provide Big data solution using Big data Technologies. Requirement analysis, comparing probable technologies, deciding best suiting technology stack, development, administration, configuration management, monitoring, debugging, integration with other technology systems / applications / application layers, testing and performance tuning.
• Involved in Big Data cluster hardware estimation - both in-premise and over cloud, benchmark big data clusters, analyze system bottlenecks and propose solutions to eliminate them.
• Analysis of Legacy system Data and structures to identify and resolve bottlenecks on Data conversion, Data Quality. Involved

Environment: MS Visio, MS Power Point, MS Word, MS Excel, Excel - VBA. Share point, CC&B 2.4, PL SQL, NO SQL, Informatica, Azure, Amazon Elastic EMR, HIVE, Hadoop, No SQL DB, R Studio.

Confidential - Dallas, Texas

Managing consultant Oracle CC&B Big Data Architect

Responsibilities:

• Maintain RICEFWP requirements for all Interface Rice Elements for CC&B interfaces from other applications. Developed Interface functional Design for Oracle CC&B - EA MDMS Integration (Ecologic Meter Data Management System).
• Developed Interface Functional Design Oracle CC&B- ISMWM Integration (Intergraph’s In-service MWM), Co-ordinated Functional Design Development for various Interfaces such as Oracle CC&B- Maximo, CC&B - EDI Gate Way, CC&B-FIMS (People Soft), Head End -CC&B. Conducted an Impact assessment of FSync/ I Sync replacement to other applications and services such as TIBCO ESB, EA MDMS, IODS(I-Interim Operational Data Store) /AMS-ODS /Enterprise ODS/Historical ODS, Smart meter Texas and ERCOT.
• Providing Solutions and accordingly coordinating Change requests for various Rice elements and corresponding functionalities such as Head End - Demand reset Failure and tampering events, CC&B - FIMS batch jobs for Accounts reconciliation. Coordinating Change requests for IDR Historical Usage, Reroute Repay AMS order, I Sync /F Sync, Meter Provisioning and Meter Validation.
• Reviewed the Existing list of LCIS customer/premise/rep information - daily file outbound interfaces: - and LCIS (REP File) to Enterprise Data Warehouse.
• Reviewed the proposed CC&B interfaces required, RICEFWP and pertaining CR ie: CC&B (Premise Info) to DIS, CC&B (Customer file) to Intergraph OMS, CC&B (Customer file) to Shadow DB (21st Century),CC&B (Customer file) to Auxiliary DB (CTA, IVR, SMS, AMS). Discussed and proposed a approach to combine all these interfaces into 1 single interface The proposed Interface Manage real-Time updates, as need be, when specific changes occur in CC&B (i. Confidential .: premise status, service order completion, etc.).
• Socialized Recommended Approach with Business Users using a proposed high level system context diagram.
• Updated RICEFWP Elements and CR Forms and Updated Interface Functional Specification. Developed Unit test Cases for CC&B-MDMS and CC&B -IS Interfaces.
• Finalized Configuration for Service Order and Field Activities. Proposed Configuration change to existing Legacy MDMS environment to harness the capability available for creating a Field activity request to CC&B if necessary in the proposed implementation.

Environment: MS Visio, Oracle Client, PL SQL, MS Word, MS Excel, Excel - VBA, MS Power point,CC& B, Share point, Oracle CC&B 2.3.1, Maximo, People Soft Financials, Maximo, TIBCO ESB, Intergraph MWM, Ecologic MDM, Head End and Smart Grid - AMS (Advanced Metering System)

Confidential, Los Angeles

Managing consultant- Oracle CC&B

Responsibilities:

• As a Oracle CC& B Testing and Implementation coordinated Development of Test Scripts for Confidential Execution, Dry running the test scripts, Peer review Executing Confidential Test scripts, Developing and reviewing Test Scripts for functional areas such as Rates, Field Activities, Billing, Adjustments, Payment arrangements, Collection and Severance process, Customer contacts .Land Lord Agreement, Payments, Payment Plan, Reviewing MWM Test Scripts. Developing Test scripts for Meter Data Management, Developed Scenarios for Meter Installs from Interface Diagrams, Meter Exchange, Engaged Client for mapping requirements .Analyzed interface Documents for developing Confidential test scripts.
• Involved in the development of Traceability Matrix for Rates Testing.
• Developed Rates Test scripts for all Service Point / Meter Configuration Combination.
• Analyzed Interface Diagram s to map to the To be Business process and Functional Design Documents, Analyzed Functional Design Documents to map to the requirements and Analyzed Requirements to map to the Test Scripts. Analyzed to be business processes develop Scenarios and test scripts.
• Developed and proposed a Standard Defect Management Flow. Trained the SME /Testers in Executing the test Scripts in RQM, Logging Defects, Attaching Artifacts for Test Fails / Pass Verdict. Developed a Cheat Sheet of Step by Step procedure to follow during Test Execution for the new testers to be able to start execution using RQM within Minutes for the CSR's during UAT of approved configuration.

Environment: Oracle CC&B Ver 2.3.1, Visio, Excel, Rational Quality Management, Toad, snipping tool, Share point, Oracle MDM, Oracle MWM, PL SQL, Excel - VBA

Confidential

Product Manager

Responsibilities:

• In charge of Validation of Trial Works Ver:sion 1.3. Mentored a Team of 14 .Responsibilities included but not limited to finalizing User requirements, Developing Requirement Trace ability, Impact Assessment, Test Plan, and Functional Specification/ Verification Document.
• My day to day activities would be scheduling and recommending meetings with Statement of need to meet obtaining clearance for the same if required with proper stake holders from cross application teams, Cross functional, Vendors, QA, Validation and Development.
• Moderating meetings and record the same and recommend resolution for requirement finalization for successful and accurate inclusion in the Requirement traceability matrix or Assign new owner for the issue with estimated completion time in DEV IT Defect Tracking tool.
• Configuring Custom elements in the DEV IT defect tracking tool suitable for various Genentech interfacing applications through SODA. Managing and accessing Share point Document Repositories, Recommending applicable Standard operating procedures for developing, creating the sign-off criteria’s at each level of the Trial Works 3.0 current release.
• Conducted impact assessment of the existing Trial Works defects logged in Confidential issue tracking tool. Analyzed individual defects with technological perspective and how it affects the business process of conducting clinical trials at Genentech.
• Developed Requirement Traceability Matrix from Impact Assessment.
• Developed the Functional requirement Specification for Trial Works Ver 1.3 based on the impact assessment
• Developed Smoke test plan and executing the same for the recent MS patch releases.
• Executed the Functional Test Plan of Trial Works 3.0
• Conducted testing of COIL Clinical Operations Interface layer and interfacing Applications such as OPX2, EDC, ACRS and Oracle clinical etc
• Conducted Smoke Test for Trial Works for various MS Patch releases
• In charge of executing the Functional verification testing and participated in Test plan Execution.
• Developed an approach document for a Disaster Recovery plan and a presentation narrating the important factors to be considered in the plan.
• In charge of Trial Works IQ (Installation Qualification), OQ (Operational Qualification), and PQ (Performance Qualification. Trial Works is a Genentech Clinical Trial Management System Application.
• Developed the UAT Master Test Plan for Trial Works 3.0.
• Participated in the Execution of the Master test Plan.

Environment: MS SharePoint, MS Excel, Excel Macros, MS Power point, MS Word, Word VBA Macros DEV IT Issue Tracking tool, SQL Server, PL SQL, Trial Works, Oracle clinical, EDC, ACRS, Oracle Clinical.

Confidential - San Francisco

Principal QA /Program Manager

Responsibilities:

• Involved in Functional and Configuration testing of various Functionalities and enhancements such as
• 10/20 + Gas Savings, Balanced Payment Plan. Testing of Customer response and letter generation, Bill Print, Print Messages
• Rate Version Changes - Calc Sheets, RSV Reports, Bill Print and Bill Messages, Letter Generation, Energy Statement.
• Validation, UUT Changes, Climate Smart, UDC Consolidated, ESP Consolidated, EDI 850 Inbound and Out Bound.
• Performed Functional testing of UDC consolidated: Switch Dual Billing to Bill ready, ESP consolidated to UDC Bill ready, Full Service to Bill ready Verify EDI 867 can be successfully sent to SPR’s, Confidential ’s where Confidential & Confidential customers receive their bill via EDI.
• Tested the Call flow activities of HCVA Application.
• Unit tested Critical Call Flow activities and corresponding XML Schema.
• Unit tested HCVA Call flow and interfaces for OIS (Outage Information system)
• Developed a Weekly Validation Plan for Confidential & Confidential IVR ( Interactive Voice Response system)
• Conducted Weekly Validation of IVR Call flow in English and Spanish.
• As a Program Manager- Testing Involved in the Test plan development, Test data conditioning and Testing of Critical Service Requests such as IVR - Balanced payment Plan.
• In charge of executing the Test plan

Environment: Quality center 9.1; CC & B, Batch Bill extract .David, TOAD, EXCEL, PL SQL, MS Share Point, Excel - VBA Macros. Oracle CC&B, HP Quality Center, Bea Web logic Client tool-XML analyzer, MS Word, MS Share Point,PL SQL MS Excel, MS SharePoint.

Confidential - Pasadena, LA

Consultant

Responsibilities:

• Coordinating resolution of issues and successful escalation of defects from inception to resolution.
• Steps in to assist with driving high priority, high profile triages
• Process Finalization: Participated in Finalizing and fine tuning the Unified Defect management process (UDMP).
• Engagement: Analyzing the existing projects Quality center configuration against the UDMP, presenting the result of the Analysis.
• Arranging a Defect management Process Walkthrough to Test Lead and Project managers of individual projects and explaining the Service levels offered by National defect Management and there cost basis and help them identify the suitable Service level agreement.
• Triage meetings and Role: Triage meeting is the meeting conducted by the defect management for every project who are in the third level SLA. As a primary Defect manager, conducted (Moderator) triage meetings on a daily basis for Requirement analysis and Finalization, Enhancements, New developments, Unit Testing, System Testing, Regression Testing, UAT-User Acceptance Testing for the various releases of KPIT ( Confidential Information Technology) Projects such as MMM-Regional, (MMA- Modern Medicare Act ), HESTIA, MSCC, CARES Testing, POPS - Formulator, PUBS BU, HERA and Backup Defect Manager for other projects such as NPS(National Pricing System), FS Core, FS Clarify, CERNER & NMF.
• Quality Center Admin: Project Customization as per UDMP standards. Data Migration (Defects) from one project to another using QC Plug-in for Excel. Metrics- Weekly Outstanding defects Graph, Daily outstanding Defects Report, Test case Execution Report. Customization of Projects using Visual Basic for applications in Workflow Manager. Excel macros for Standardizing reports generated from the QC Back end database.
• Developed Custom SQL queries and Excel VB macros for Customized Cross reports, Data analysis and metrics. Environment: MS Excel, Visio, Ms Project, HP Quality Center, MS SharePoint, Doccushare, Ms Word, Ms Power point, Ms Access, MS Visual Basic for Applications (VBA). SQL Server, MS Query, SQL

Confidential, DC

Lead Testing Services

Responsibilities:

• Creating test scenarios for verifying the potential hazard mitigations as described in the Hazard Analysis for the NBCS application Release 2.0
• Insertion of data and service infrastructure for Unique Nationwide Donor Identification and Migration of telnet-based DMIS user interfaces to thin-client web-based user interface
• Testing the selected NBCS 2.0 release-specific enhancements and changes
• Testing the System Problem Reports (SPRs) designated for implementation in the NBCS 2.0 software release.
• Working on the Consent Decree (imposed by the FDA & DOJ) to enhance the safety of the blood.
• Allow end user(s) to execute tests prior to production release of the enhancements applied.
• Functional testing of the Mitigation’s which were based on the Requirements Traceability Matrix (RTM) and Hazard Analysis Matrix.
• Working Knowledge of 21 CFR Part 820 - Quality System Regulation, writing the Beta Test Plan.
• Partially validated and tested the NBCS application at every build. (Configuration testing)
• Tested when different modules (DMIS, CDIS, NDDR, EBDR) were combined with each other (Integration Testing) using the bottom up approach.

Environment: Test Director ( Presently called HP Quality Center), Excel, MS Word, Unix, Oracle 8i PL SQL, Reflection, Win Runner 7.0, UNIX

Confidential, Atlanta, GA

Java Developer /Program Manager

Responsibilities:

• Designed and developed Fed Brands Excel Line List.
• Worked closely with Vice President Federated Merchandizing group and collected the Business process and a VBA application was implemented.
• Several Enhancements were also done. Line List is used by FMG to capture the Store requirements from Store Managers.
• Line List Collects the Data and Accumulate the Data of the individual store.
• The Individual Store can upload their requirement list using line list application.
• The Line list was used to accumulate orders from stores owned by Federated Departmental Stores and populate it to Fed brands. Extensive EXCEL VBA Programming coupled with Oracle Stored procedures were designed and developed for Migration of data between Oracle DB, Fed brands Applications and DB2 mainframe COBOL applications.
• Designed and developed an ActiveX Control: An Active X control will run a CICS program in the DHCOM area of the Main Frame and bring data back and & Stores in ORACLE DB.

Environment: Visual Basic, C++, COM,DCOM,ActiveX, Excel VBA, Oracle PL SQL, Stored Procedures,DB2

Confidential, Corrolton, GA

Application Architect / Visual Basic Programmer

Responsibilities:

• Involved in the Architecting, Design, Development. Develop various a VB / DHTML Active X Components to marshal Medical Images of patients using Cross process Object Marshaling.
• This Internet safe Components is developed to satisfy the Federal guidelines for sending Medical Images through the Internet.
• Incharge of development of TRS Workbooks. Tax Reporting System Workbooks using Excel VBA.
• UAT- Lead: TRS Workbooks.
• Co-ordinated development of Excel TRS Workbooks to Visual Basic / C++ Client Server Application.
• Developed various Enhancements for Trust Tax Manager and AACTS - Arthur Andersen Accounting Solution.

Tools: Visual Basic, C++, COM,DCOM,ActiveX, Gupta SQL,Oracle, MS Excel VBA