SUMMARY

• Facilitated and coached PMO, PMI & Agile best practices to project teams, stakeholders, sponsors & vendors.
• Managed all facets of project development life cycle wifin the application development group.
• Led many application development teams through requirement specifications, technical design, coding, planning & executing integration & user acceptance testing, and implementation of projects.
• Established and managed comprehensive project plan and ensuring all milestones are met.
• Experienced wif concurrent projects major projects.
• Ensure all projects meet minimum documentation standards for compliance as defined wifin the corporate internal development lifecycle methodology.
• 23 years of results oriented program/project management leadership experience to date.
• Conceives of project ideas that will satisfy a customer need and reviews ideas proposed by others.
• Leads diverse cross - functional team through defining project scope and making tough tradeoffs, while getting their buy-in and commitment.
• Able to guide the detailed planning activities that will set the cost and schedule and resource goals of the project
• Guides individual team members in quality project execution of their work, sets and enforces quality standards for interim deliverables.
• Ensures cross functional members participate appropriately.
• Ensures completion criteria are defined, monitored, and met to ensure quality of what the project delivers.
• Ensures launch/delivery preparation activities by functional groups occur.
• Takes team through hectic, highly detailed, often stressful “endgame” to complete on time.
• Ensures all issues are addressed, and the product or service is set to be delivered to the customer and supported.
• Leads response to changes in environment (market, company, project slips etc.) that require adjustments to the program/project plan.
• Champions and persistently articulates a new idea to management.
• Sees how proposed projects will effect his area of responsibility and speaks up strongly about issues and concerns.
• Objectively judges project progress and adherence of deliverables to the original vision

AREAS OF EXPERTISE

• IT Change & Release Management
• Microsoft Project Server/Clarity/Open Workbench
• SharePoint.
• Microsoft Office
• Procurement Tools
• Project Financial/Business Case Management Processes.
• Risk Management & Issue Management Processes.
• Prosci Change Management Methodology.
• Six Sigma Green Belt Processes.
• Agile Scrum
• IT Security/Data Loss Protection/Vulnerability Management
• Badging/Access Management Systems
• Infrastructure/Hardware
• End Point Security Management
• Budgeting/Finance
• Enterprise Resource Planning
• Property & Causality/Liability/Health Insurance/Underwriting/Claims
• Network Upgrades/Refresh
• Telecommunications/Wireless

PROFESSIONAL EXPERIENCE

Confidential, Chicago, Illinois

Sr. PROJECT MANAGER

Responsibilities:

• VPN Consolidation and Remediation Project: Provide remote VPN access to UAL's work force regardless of the device they use. Remediate existing remote access solutions to comply wif remote access compliance policy. Select vendor solution, perform proof of concept and implement if meets success criteria.
• Hub/Large Airport Checkpoint Firewall Refresh Project: Replace all EOL Checkpoint firewalls that are required Confidential Hubs and large airports to segment UAL’s proper network for airport or vendor networks. dis is required to maintain security while allowing integration to vendor managed systems that maintain operations.
• TIBCO EMS Appliances Project: Implement a high performance messaging platform - TIBCO EMS appliances in UAL”s datacenters in Chicago, Charlotte & Tulsa.
• PCI Remediation for MQ Feeds for SHARES Project: The scope of the project is to upgrade hardware, software and related network connectivity inside the PCI zone subnet to host PCI MQ data feeds (PNR, TKT, EAC) to ensure the PCI compliant.

Confidential, Chicago, Illinois

Sr. PROJECT MANAGER

Responsibilities:

• Managed the design, test and deployment of the $3.6 million Advanced Cyber Threat Project in order to enhance HCSC's Confidential ’s defenses against security threats and to protect computer workstations against attacks and further secure HCSC's data. dis project completes on 12/30/16.
• Managed as part of the Advanced Cyber Threat project, advanced malware projection and host-based advanced persistent threat programs were automatically deployed on all desktops and laptops through a staged rollout to over 20K end-users. These list of tools included Microsoft Enhanced Mitigation Experience Toolkit, AppSense Application Manager and Invincea.
• Managed project scope, schedule, cost, quality, project communications, staffing, risk and issue Management, test, configuration, and change management.
• Provided steering committee updates on monthly basis on project performance.
• Managed IT change management and end user adoption change management activities.

Confidential, Chicago, Illinois

Sr. PROJECT MANAGER

Responsibilities:

• Managed design, program, test and implementation of the Cisco ISE (Identity Services Engine) project to enable network admission control across the RSM enterprise.
• Managed the design, program, test and implementation of the National Badge platform (Identity Management System) which to identify, track and manage access of all partners, employees, contractors and visitor across RSM locations.
• Managed the deployment of the Symantec™ Validation and ID Protection Service (VIP), a web-based authentication service that enabled more than 9,000 employees to access the RSM’s network and applications while using personal computers, devices, or smart phones.
• Managed the deployment of the Symantec™ Data Loss Protection Enterprise Software Suite which inspects network traffic, data files, and end point systems looking for sensitive information to multi-company regions
• Managed the SANS Securing the Human LMS release update to support RSM’s annual mandatory security awareness training for 9,000 employees.
• Received the best project team award for the Two Factor Authentication effort in recognition for delivering a successful end-user experience.
• Managed IT change management and end user adoption change management activities.

Confidential, Chicago, Illinois

Sr. PROJECT MANAGER

Responsibilities:

• Managing cyber security project planning, execution and implementation activities related to security vulnerability assessments and infrastructure related initiatives. Creates, assigns and manages detailed project plans and assigns project tasks to support groups.
• Managed the NERC CIP Cyber Vulnerability Assessments Projects for Exelon’s ComEd, Baltimore Gas & Electric and Pennsylvania Electric & Gas companies that included data collection, analysis & reporting activities.
• Assist in planning, developing statements of work, prioritizing vulnerability assessments and oversight on vendor deliverables. Assist wif customization of vulnerability scanning platform metrics and dashboards.
• Managed IT change management and end user adoption change management activities.

Confidential, Chicago, Illinois

Sr. PROJECT MANAGER

Responsibilities:

• Managed the $550K United Payment Integrated CMS Fraud, Waste & Abuse Enterprise Project in 2013. dis completed project involved the development of both technology & business process solutions to address legal & regulatory compliance requirements.
• Collaborated on the $2.3 million Medicare Maximum Out Of Pocket (MOOP) Program. Design Program Risk Management Process and Tool to halp avoid regulatory penalties.
• Enhanced Enterprise Project Management Methodology. Revamped Revamp & streamline current PMO templates, processes & tools.
• Lead the overall delivery of projects including the direct management of project team members.
• Performed project management duties including the creation of status reports, work plans and presentations to client leadership.

Confidential

Sr. PROJECT MANAGER

Responsibilities:

• SAP Experience: Delivered the Kraft Commercial Card Program in 2012 that consisted of a new purchasing channel (P-Card) for employees and new ePayables payment option for suppliers. dis $1.5 million project will eliminate transactional processing of low value PO/Invoices, achieve significant migration of paper checks to electronic payments via ePayables solutions, and reduce invoice processing costs.
• Delivered the JPM Chase Customer Service and EFT/ACH Portal in 2012. dis $200K project’s goal was implement a portal so suppliers can perform self-service payment related inquires.
• SAP Experience: Delivered the Tactical DISCO Project ((Dairy Ingredient Supply Chain Optimization) 2011. The objective of dis $5,6MM project will entail the design and installation of the Tactical Dairy Ingredient Supply Chain Optimization tool (Tactical DISCO).
• Delivered the InterCall North America Audio Conferencing Integration Project in 2011. The objective of dis $450K project was to oversee the implementation of audio conferencing services from InterCall in the U.S. and Canada which impact over 7,000 employees.
• Delivered the Cisco Telepresence Integration Project in 01/2011. The objective of dis $1.1 million project was to oversee the planning, execution and implementation of Cisco Tele presence in Asia Pacific locations such as Melbourne, Mumbai, Singapore and Tokyo and in East Hanover, NJ
• Delivered the vendor management of a $510K North shore Phone Upgrade project in 2009 which included a new Avaya PBX system upgrade, new physical handset and new voice mail system roll out to 5,000 Kraft end users in the Illinois.
• Delivered the vendor management of the Sustainable Output Initiative (SOI) Ricoh Project in 2009. The objective of dis $2.5 million project is to replace leased expired network printers wif over 700 environmentally friendly and energy efficient Ricoh multifunctional devices in Kraft’s offices, plants and distribution centers in North America and Canada.
• Delivered the implementation of the Mobile Operations Help Desk project in 2008. The objective of dis project was to transition Kraft’s 1st level Mobile Operations Help Desk to HP/EDS in 02/2008. The objective of dis $3.5 million project was to transition halp desk support for the Kraft Sales Mobile Operations group includes approximately 8,000 users to EDS’s halp desk wif minimal impact to business clients while maintaining support SLAs and client satisfaction.
• Delivered the Totally Connected Network (TCN) Project in 10/2010.The objective of dis $550K project was to implement configuration changes Confidential Kraft work offices for Least Cost Routing to direct Microsoft Exchange e-mail and Internet Web browsing communications to and from the users Confidential the site through the VPN backup link instead of the primary MPLS circuit link.
• Managed IT change management and end user adoption change management activities.

Confidential, Chicago, Illinois

Sr. PROJECT MANAGER

Responsibilities:

• Delivered management of the Security Infrastructure Vulnerability Remediation Project in 2006. dis 2 year, $2.5MM initiative’s objective was to implement technical & administrative safeguards regarding IT platforms areas in order to mitigate security risks.
• Delivered management of the Security Knowledge Management Project (Archer in 2006). dis 1 year, $1million initiative objective was to complete mapping of corporate security policies to Sarbanes Oxley, implement software upgrades, and to an implement an internal policy deliverable quality audit process, content management process, and reporting process.
• Delivered management of the Manager of Managers’ Project in 2005. The $3.5MM project’s objective is the implementation of Hewlett Packard’s Open View Monitoring Suite software and a supportive infrastructure. Initial focus was network services monitoring.
• Delivered management of the Single Point of Failure Analysis Project. dis 9 months, $4.0 million project’s objective is as follows: 1. To review application, data and infrastructure architectures of critical business applications and 2. Identification and prioritization of opportunities to mitigate and/or eliminate single points of failure.
• Delivered management of the Business Process Offshore Power Entry Project in 2005. dis 1 year, $1.3 million initiative’s objective was to an implement a stand-alone system wif IBM India’s support to process medical claims, implement an infrastructure/system processes to support file transmission, and to provide operational reporting.
• Delivered management of the Unclaimed Property Compliance Project in 2005. dis 1.6 year, $2.7MM initiative’s objective was to implement system enhancements that would handle unclaimed property processing on an ongoing basis.
• Managed IT change management and end user adoption change management activities.

Confidential

IT PROJECT MANAGER

Responsibilities:

• SAP Experience: Delivered the Finance Reporting Data Archive Project in 2003. dis 6 month, $850K project’s initiative was to archive corporate GL, AP, Fixed Assets, PO, and other critical Finance areas’ reporting for regulatory and compliance as a result of a business acquisition (Bay Cellular Co.)
• Delivered management of the EH&S Metrics Database Project in 2003. dis 6 month, $475K initiative’s objective was to design & implement a customized database for the environmental, health & safety department. The database halps to track EH&S claims, incidents, hazardous materials, employee assignment and more.
• SAP Experience: Delivered management of the Financial Analysis Data Mart Project in 2002. dis 1 year, $1.1MM initiative’s objective was to an implement reporting data mart that includes information consistent wif Oracle FSG reports.
• Delivered management of the Unclaimed Property System Deployment in 2002. dis 5 month, $450K initiative’s objective was to implement an unclaimed property compliance software solution capable of inter-facing wif several other internal applications’, provide customized reporting, and meet UCP expectations set forth by all U.S. Jurisdictions.,
• Delivered the management of Treasury Management System Project in 2002. dis 5 month, $500K initiative’s objective was to implement the 3rd party Selkirk Treasury Management & EDI software.
• SAP Experience: Delivered management of the $4.0MM National Warranty Exchange Program which was implemented from 1999 to 2001. dis involved the following phases: Phase 1 - The implementation of a single source software solution that provides information about exchanges and is a single point of entry for equipment returns for 10,000 customer care representatives; Phase 2 - The extension of the NWES functionality online and provide similar capability to exchange a defective phone to online subscribers and; Phase 3 - The implementation of billing system enhancements to offer online customers a variety of secured payment options for their transactions.
• Managed IT change management and end user adoption change management activities.