Product Owner, Scrum Master, Project Manager Resume
PROFESSIONAL SUMMARY:
I’m a solutions - oriented Software Development/Project/Program Manager with a proven track record demonstrated through fifteen (15) years of leadership. I have embraced Agile methodologies, achieving CSM and CPO certifications and have utilized Agile methods across multiple business divisions to plan, organize, lead and motivate project teams to exceed expectations of performance and delivery. I also have a multiple years of experience leading traditional waterfall projects, where I’ve completed schedules, budgets, and project plans. I have also produced status communications/reports and risk mitigation plans. I have demonstrated responsibility for capacity planning, resource management, and team building in addition to overall delivery and quality. I am a strategic thinker with the ability to deliver by aligning business strategy, organizational goals, and technology solutions.
EXPERIENCE:
Confidential
Product Owner, Scrum Master, Project Manager
Responsibilities:
- Responsible for traditional Agile / SCRUM team leadership across multiple teams
- Leading the daily standups
- Scheduling and leading Technical Review meetings and Sprint Planning meetings
- Working with Product Owner to prioritize and groom the project team backlog
- Writing stories and acceptance criteria
- Leading demos for Product Managers and potential customers
- Leading retrospectives and advocating continuous improvement techniques to the teams
- Creating wireframes and mockups of planned User Interface components while ensuring that they complied with Confidential User Experience Design (UxD) standards
- Compiling capacity / velocity metrics and Burn-up and Burn-down charts
- Responsible for Project Management responsibilities including:
- Project initiation support, including high-level estimates at the Epic and Feature level and prioritization based on expected return and team velocity and capacity
- Release Planning including content, coordination of QA, documentation, and Pilot site support
- Capacity planning and resource management, including team construction and assignments
- Construction of high-level schedules, mapping feature delivery to sprint completion
- Communication of status from the Agile development team(s) to the PMO for every sprint including:
- Budget data including Actuals versus Planned spend
- Formal project status reports - red / yellow / green at the feature level so PMO can report progress to sponsors
- Support project completion activities including:
- Coordinating and supporting pilot deployments
- Working test teams to ensure quality during release process
- Working with documentation team to document new features and provide release notes for maintenance releases
- Participate in weekly triage meetings to support the customer installed base and ensure that critical defects and enhancements are scheduled into upcoming sprints
- Microsoft Shop; managed Agile story environment using Microsoft Team Foundation server (TFS) including:
- Setting up teams and area paths
- Configuring dashboards
- Defining queries
- Writing Epics / Features / Stories and prioritizing within sprints
- Led the effort to revise and enhance support for the IASV ServicePort Security Analysis product suite
- Led the effort to build out a Cyber Asset Inventory offering from inception through phase 1 delivery
- Led an effort to implement a new architecture to move the ServicePort suite into the cloud using Microsoft’s Azure and IoT technologies - this involved coordinating across multiple teams and locations
- Worked with leadership to streamline the Agile process at Confidential Westerville
Program Manager
Responsibilities:
- Responsible for execution and delivery of multiple ongoing projects within the Information Security domain at Confidential (HNB) including
- Role-Based Access Control (RBAC) for first SOX-compliant and lastly all applications within the Huntington domain
- Implementation of Phase 1 project to integrate RBAC capabilities into the Huntington ServiceNow application
- Implementation of Cisco ISE (Identity Services Engine) POC into local branches to effectively prove the ability to provide rule-based network segmentation protections
- Implementation of project to extend EIM (Executive Information Management) system to include current status of application authorization/access levels.
- Led team of 3 project managers governing other projects, as well as managing the SOX and extended RBAC project teams that included Huntington FTE, consultants, and offshore resources.
- Responsible for reporting status, risks, and financials
- Responsible for all project phases including inception/initiation, scope definition, build, test, and deployment. Led teams and sub-teams through all phase gateways.
- Used Confidential Quality Center (QC) to enter, maintain, and track requirements captured by Business Analysts and then to capture and track all test cases to ensure coverage.
- Did ad-hoc reporting, including custom VBA development (Excel) to support manual Access Review processes.
- Worked with Confidential ’s PPM (Project and Portfolio Management Center) and QC (Quality Center) Tools. Built schedules and plans using Microsoft Project
Senior Manager, IT
Responsibilities:
- Responsible for managing a team of 6 Developers and Iteration Managers within the Columbus campus of GapLabs.
- Acted as Technical Project Manager for multiple different project teams that spanned California, Brazil, India, and Ohio.
- Responsible for managing story creation, maintenance, and evolution using JIRA. Set up and configured JIRA projects as each new project exited inception.
- Led a squad of engineers responsible for owning the installation and maintenance of the Manhattan WMOS and LMS products.
- Managed a 30-person team that provided a temporary Distribution Center solution to support the 2013 Peak online season.
- Managed daily standups and created/tracked the progress of agile teams using burn-up and burn-down charts.
- Managed iteration and sprint retrospectives, including open/close activities.
- Opened several “Popup” DC’s in October 2013 on schedule and under budget.
- Worked with multiple local solution partners to determine and acquire appropriate staffing levels for all project teams.
- Provided day-to-day people management to my direct reports, including quarterly/annual goal setting and reviews, and assisted in all campus/project-recruiting efforts.
- Responsible for the inception and implementation of the internship program.
Confidential
Director, Software Engineering
Responsibilities:
- Responsible for all aspects of the software development process, including QA. Grew the team from 15 local resources, to 70+ Engineers, Architects, and Quality Assurance Professionals, including approximately 40 team members located in Eastern Europe.
- Worked with Product Management to plan the software release schedule to accommodate sales and new feature requirements.
- Worked directly with the deployment team to ensure that each installation of Confidential software went smoothly and that customers were running stably and according to specification.
- Oversaw the growth of Confidential from approximately zero to a $130 M per year.
- Responsible for establishing all standards, processes, and documentation deliverables.
- Responsible for all aspects of staffing, including recruiting, retention, and attrition.
- Working with HR Director, implemented a performance management system and rolled it out over the year. System included automated goal creation and tracking along with quarterly updates.
- Worked with VP Software every year to complete software team budget and feed into overall corporate budgeting process.
- Provided senior leadership to my management staff in the face of increasingly aggressive deliverables, which contributed significantly to their ability to deliver on-time and on budget.
Confidential
Engineering Manager
Responsibilities:
- Managed 14 Developers and one Junior Manager.
- Responsible for representing development in defining strategic product directions and initiatives on the Product Approval Committee (PAC).
- Performed detailed capacity and resource planning to assist in the release definition process.
- Created a team to implement standard processes and improve the quality of the code by employing a structured code review process, knowledge basis, as well as identifying subject-area experts for various critical components.
- Created and managed Wiki and SharePoint sites to help disseminate information to all project stakeholders.
- Wrote an automated system using Microsoft Excel to retrieve and generate defect resolution metrics including charts and reports for Senior Management.
Confidential
Global Practice Manager
Responsibilities:
- Worked as part of a strategic “core” team at EMC to define a Centera charge-back feature.
- Engineering responsibilities included development, QE, and documentation.
- Contributed to, and created, customer proposals for professional services.
- As a member of the Confidential Data Executive Team, represented them in acquisition negotiations with EMC, including coordinating the technical due diligence.
- Wrote and published several White Papers on effective Centera deployment strategies.
- Conducted onsite Centera code and infrastructure reviews for clients.
- Developed the curriculum for the Centera “Quick Start” training and delivered to clients.
Confidential
Software Engineering Manager
Responsibilities:
- Built and managed a team of engineers that implemented an internal document and report management solution that OEM’ed Business Objects.
- Managed 3 cross-functional feature teams over 2 release cycles that were completed on time and within budget.
- Responsible for capacity planning, resource assignments, feature team building, and all project scheduling.
- Built and led a team of engineers responsible for all database design and development.
Confidential
Director, Software Engineering
Responsibilities:
- Directed technical organization for healthcare technology startup originally incorporated as Confidential .
- Held the role of Project Manager for 2 releases of EncounterLink, a pen-based EMR system.
- Provided all project planning, scheduling, and assignments for cross-functional engineering team of eight engineers and up to eight consultants.
- Served as Team Lead and Architect, directing a group of 5-7 Developers in design and implementation of Confidential.
