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Program Manager Resume

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SUMMARY

  • I am a Technical Project Manager with over 15 years’ experience in the telecommunications sector. Highly skilled working edge to edge Mobility, Wireline and Domaine 2 projects domestic and off shore. Experienced in delivering complex projects moving Confidential a fast pace with the skills and aptitude to adapt to new and ever - changing environments. My key strength is my ability to build strong relationships across different workgroups through collaboration and teamwork, delivering industry-leading results.

TECHNICAL SKILLS

Hardware/Protocols: MGW/3G, MSC, BSC, SGSN, ERICSSON RNC, GSM/TDMA, CDMA, BTS, SS7, DWDM, MTX, GPRS, EDGE RF, Fiber, TCP/IP, POP, ATM, Frame Relay, X.28, X.25, SNMP, SONET, MICROWAVE Backhaul network design, SNA/SDLC, LAN, WLAN, WAN, Voice, Data, Optical Networking, X.400/EDI, RF, 1XRTT, AMPS, ERICSSON RSB884, RSB882, Macrol and Micro, Firewall, Wiltron Site Master, Trimble, PBX, Confidential -Berd and Laser Measuring equipment, Confidential DX200, E-911 Perl, VB, C++, Microwave, UMTS, ETTCS, LTE, SONUS, VoLT

CIRCUITS: T1, T3, DS3, OC3, OC12, SIAD, STS, Analog, Digital, CAT5 / CAT6, Voice Data Circuits GB-Links

Front-ends: Unisys DCP 40/50, IBM 3745/3295

Platform Processors: UNIX, IBM Risc 6000, Data General Cubix System 1010

Switches: Nortel Passport 160/600/750, Nortel DPN 100, UMTS, R4, ATCA, Common Core, Lucent RNC, Confidential

DMS-100 / DMS-250 / DMS-500 CERTIFIED:

Routers: Cisco 7609, 7606, H248, 7500, 2000, 12000, 15454, 2511, Bay, Nortel 3500, 5200, 6500

Juniper MX960s, MIP, CRS1, HypervisorModems/DSU/CSU/NTU: Codes, Racal, MILTO Confidential & Confidential, Acculink, Confidential & Confidential Comsphere, Paradyne

Network Management Systems: Codex, Racal Milgo, Sun Timeplex Link II, Net IDNX

Multiplexers/Channel Banks: 20/70

Software/Database: Primavera P3e, MS Project, MS Word, MS PowerPoint, PMATT, IWOS, ClearQuest, Granite, NOLES, eBOQ, Swifttrac, Remedy, MML, Reflections, HIT Macro, SharePoint, Lotus Notes, MS Outlook, MS Office, MS Access, MS Excel, Visio, BFAX, U-TRACK, Granit Works, IWOS, Siterra, CTS

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

  • Manage Domestic and MoW technical projects in the Mobility and Wireline sectors.
  • Successfully managed the conversion of 2,180 Cisco router IOS upgrades from IPv4 to IPv6.
  • Managed the complex IPv6 conversion process delivering 6,956 eNodeB and 13,912 SIAD conversions as the Northeast Regional Project Manager for the business.
  • Provided overall direction and technical/analytical guidance to project and program teams that spanned across multiple organizations and also included outside suppliers/vendors.
  • Successfully delivered the first D2.0 Virtual Network Function (VNF) within our team.
  • Managed delivering multiple large NetBond and D2.0 projects regional and MoW.
  • Managed initiatives to certify and deploy Juniper MX960s, VM spin-ups and coordinated First Field Application (FFA) with Labs, Architecture and Operations teams on various site locations.
  • Managed the daily NetBond Program which included high profile customers such as Microsoft, Amazon, SunGard and Blue Jeans.
  • NetBond project deliverables included AIC platforms, Application ORT, SVT, Cross-connects, testing of E2E connectivity between Confidential & Confidential and customer locations.
  • Known for my high technical skills within Mobility, D2 technology environment and disciplines.
  • Exhibited significant contributions in complex technical areas and recognized by my project teams and peers as a technical leader of large projects.
  • In addition I’ve worked on projects of high complexity, where my analysis skills were required for in-depth evaluation of various factors, using knowledge and expertise derived from my strong technical background and progressive experience.
  • Proven ability to delegated tasks to team members for on time deliverables.
  • Known for developing solutions to complex business and technical problems or issues of complex scope using my project management skills and principles.
  • Broad understanding of multiple disciplines. Advised on Confidential technologies/systems/procedures.
  • Lead contributor on critical projects/technology initiatives.
  • Deep technical knowledge and SME on Confidential technologies in Ethernet, IPs, VPN and Security.
  • High level Program/Project reporting to both internal, external customer and stakeholders.
  • Highly experienced in leading project teams consisting of cross functional, global, and virtual groups which most times consisted of individuals with diverse backgrounds.
  • Responsibilities include senior management, executive and leadership reporting.

Confidential

Project /Program Manager

Responsibilities:

  • National Project Manager/Program Manager responsible for the development and implementation of new programs/projects reporting on a national level to both internal and external customer.
  • Managed projects from ideation through to deployment processes.
  • Developed an excellent understanding of the OAA, NTD and NCD-BAU processes
  • Managed multiple projects in parallel, working with several different organizations.
  • Lead project teams of nine (9) or more individuals, which consist of internal and external team members.
  • Responsible for senior management and executive reporting

Confidential

Program Manager

Responsibilities:

  • Regional Vendor PM representing Confidential Siemens Network on Confidential & Confidential NSB New Site Build and Harvesting Programs reporting on a national level to both internal and external customer.
  • Responsible for the successful harvesting of GSM equipment in DSW PNW LSVG HWI RMR.
  • Responsibilities included but not limited to scheduling tracking implementing and mitigation processes for multi million dollar projects running concurrently.
  • POC Primary point of contact for internal, external customers and vendors.
  • Chair person of weekly calls which included various groups such as RF, Implementation, Transport, Routing, Installation, E-911, Construction and Engineering, Real Estate & Construction.
  • Participated in daily War Room activities and status calls.
  • Responsible for Scheduling and launching of GSM UMTS NSB’ in Confidential & Confidential Network
  • Responsible for project team of 21 individuals, which consist of field engineers representing internal and external team members.

Confidential

Program Manager

Responsibilities:

  • CPDO Program Manager responsible for 6 of the largest Wireless markets in the Northeast Region. Accountable for T1 IUB Growth ETTCS and NSB Programs. Formulate Project planning in accordance with specific market requirements. Implement Project reporting procedures for status, milestone measurement and forecasting of milestone completion.
  • Organizational Planning which involved assigning and documenting roles, responsibilities and reporting relationships, all based on requirements of the Agreement and customers needs. Analyzing task interrelationships while developing a schedule based on market requirements. Establishing and implementing schedule control procedures.
  • Customized progress reports as required by, the preferred format, for Client Management.
  • Overseeing the delivery of circuit path design ordering and transport. Directed project Management teams on project status reporting, forecasting, integration and support/issue resolution. Mentoring team members, facilitating discussions and issue resolution between the client and vendor Project Management teams out come of establishing standards and expectations.
  • Collaborate with other functional leaders to assure continued improvement of processes. Creation and running of reports, in coordination with other departments, Host of multiple conference calls and web meetings communicating weekly status to Executive Directors and VP’s.

Confidential

Project Consultant

Responsibilities:

  • Project Manager responsible for the implementation of multiple MSC RNC and Node-B projects.
  • Managed Data Center Build and consolidation efforts for upgrades and implementation processes.
  • Responsible for project team of 19 individuals, representing various internal and external groups.
  • Measure performance against core processes and identify opportunities for process improvements.
  • Experienced with strong technical, analytical, problem solving and project management skills
  • Responsible for scheduling and launching of UMTS GSM ETTCS Networks
  • Coordinated other teams to participate in Go No Go calls prior to traffic migration across network
  • Encouraged and provided engineers with ability to influence product development from conception, through verification; and to field test and deployment.
  • Direct report to Program Manager and Executive Directors updated as needed via weekly reporting.

Confidential

Project Manager

Responsibilities:

 
  • POC Primary point of contact for internal, external customers and vendors.
  • Responsibilities included but not limited to scheduling tracking implementing and mitigation processes for multi million dollar projects running concurrently.
  • Accountable for a project team of 17 individuals per project, which consisted of Engineers representing internal and external groups such as RF, Implementation, Transport, Routing, Installation, CTAC, E-911, Trunking and Provisioning.

Confidential

Project Manager

Responsibilities:

  • Regional Logistics Manager for the Southeast Region responsible for 5 different cities on Confidential -Mobile UMTS national project.
  • Accountable for daily tracking of materials deployed and received from Confidential Siemens Network Regional distribution HUB and Confidential -Mobile distribution location to 5 different customer markets.
  • Coordinated Site Acquisition team and vendor management requirements
  • Responsibilities involved coordination of real estate and construction teams throughout southeast region
  • Managed the implementation process and tracking of wireless construction materials.
  • Responsible for all feasibility walks to determine constructability of propose site location.
  • Review and redline CDs for accuracy and details for delivery of a quality product.
  • Review and confirm structural analysis and modification designs.
  • Generate and submit BOM per site requirements and RFDS.
  • Generate RFQs for poles and concealment solutions as required.
  • Evaluate bids for specialty RFQs and submit to Confidential -Mobile for acceptance and approval.
  • Coordinate 24 hr notice and material pick up with GC for site construction.

Confidential

Program Manager

Responsibilities:

  • Ensure project origination is sufficient to meet customer expectation and advise additional staff needs
  • Identified, implement, and assist with training of field auditors and any technical issues
  • Ensured compliance with Core ROM contract SOR in market
  • Scheduled delivery request for Confidential Logistic to deploy Core NE equipment to site
  • Coordinated Go No Go calls prior to traffic migration across specific sites on Cingular’s Network
  • Report overall Core NE HW and SW problems in the project for escalation
  • Distribute information to markets in progress achieved to plan and jointly escalate threats to project roll out (Core and BTS) and including customer Confidential
  • Initial technical contact person to Confidential and subcontractors for all HW & SW matter in the project
  • Co-ordinate with Confidential RIC and Confidential to ensure smooth integration of Network Elements
  • Co-ordinate with network planners for on time delivery of Core data fill and other required parameters to RIC and Customer Confidential for BSC’s and RNC’s upgrade and Rehomes
  • System Development Life Cycle skills have played a major role in my successful accomplishments
  • Weekly & Monthly progress reports based on the e-Tracker database
  • Report deficit in PO issuing to subcontractors to Confidential PM’s and assist Confidential Core Control team with information required to issue subcontractor PO’s
  • Managed multiple teams with the removal extraction process of Nortel TCSM and TDMA material during the upgrade of Cingular’s network.
  • Managed Data Center Build and consolidation efforts according to customer needs

Confidential

Switching and Subsystems Engineer

Responsibilities:

  • Development Life Cycle skills have played a major role in my successful accomplishments
  • Responsible for project field support and resource coordination of engineering and operations during Cingular acquisition of Confidential & Confidential infrastructure
  • Lead point of contact for Confidential BTS Installation and Implementation projects for Confidential & Confidential network expansion.

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