Risk Reduction Program Manager Resume

SUMMARY

Experienced in the software, banking, petroleum, and health insurance industry as a Project/Program Manager, Business Analyst, and a Process Improvement Analyst.
Successfully managed licensing and pricing programs, deployed a Confidential product marketing website, implemented data mining technologies, deployed Confidential Consulting Services financial revenue recognition world - wide, remediated issues on Cloud vulnerabilities and potential cyberattacks, compiled company-wide top risks/solutions presentations to CIO and leadership team.

PROFESSIONAL EXPERIENCE

Confidential

Risk Reduction Program Manager

Responsibilities:

Assisted in creating presentations for the CIO and leadership team on company-wide top risk vulnerabilities and risk reduction solutions
Facilitated and conducted team meetings/working sessions to help drive and achieve the organization’s goals
Managed the team’s SharePoint site content and help set the rhythm of the business
Compiled and provided periodic risk reduction metrics to management

Confidential

Solution Manager

Responsibilities:

Help drive a positive relationship/partnership between Xbox Service Operations (XSO) and the WDG Security Operations security services
Represented and managed 8 vertical mandated security offerings to XSO
Coordinated and align onboarding, ongoing engagement, and roadmap execution
Single point of contact for engagement needs to include stakeholder identification, security compliance management, escalations, requirements gathering, and roadmap definition and execution

Senior Program Manager

Confidential

Responsibilities:

Drive resolution on Cloud security issues and adherence to Confidential cyber security policies using Visual Studio Team Foundation Server (TFS)
Negotiated issue prioritization and resource allocation and identified plan approver
Helped develop and establish organization’s project management office (PMO) and cadence
Managed onboarding programs to help secure Confidential Cloud (Azure) from cyber security attacks and vulnerabilities
Conducted and facilitated weekly leadership meetings in providing organization's project updates

Confidential

Senior Project Manager

Responsibilities:

Managed the infrastructure replacement of current disaster recovery (DR) solution
Upgraded the Data Domain, TSM Servers, and i500 Servers at the Data Center
Successfully implemented data domain replication technology as the new DR solution
Migrated existing backup data to new solution
Managed Windows upgrade deployment targeted for 3500 users
Managed compatibility remediation efforts with user's applications
Reduced complexities for future Windows upgrade
Prepared readiness and adoption plan company-wide

Confidential

Deployment Manager

Responsibilities:

Managed over 90+ Confidential internal SharePoint sites affecting over 70,000 employees world wide
Coordinated and deployed customer SharePoint solutions
Interfaced between business and technical teams on issues
Facilitated and conducted issue-resolution sessions
Managed company-wide communications on ShapePoint site service availability

Project Manager

Confidential

Responsibilities:

Successfully launched a worldwide deployment on recognizing revenue for Confidential Consulting Services
Managed and coordinated deliverables with worldwide Finance and Operations functional leads
Created and maintained the integrated project plan
Interviewed subsidiaries worldwide to document as-is process for the BRD
Collaborated with MSIT on project goals and initiatives
Addressed, assigned and tracked issues/risks/action items to team members
Partnered with Organizational Change Management (OCM) functional lead on readiness deliverables

Project Manager

Confidential

Responsibilities:

Developed and documented the detailed Plan of Record (POR)
Created all project management related tasks including project plan, project charter, Issues, Risk & Mitigation log and executive presentations
Collaborated across work-streams and cross-segment team work on project initiatives with Anti-Piracy, Strategy & Planning, Policy, Controls & Compliance and Audit
Conducted and facilitated workshops with 5 core team members, stakeholder and MS Customers
Created executive presentations to senior management