Business Systems Analyst And Project Manager Resume
SUMMARY:
- I've worked in all roles and stages of the SDLC (developer, architect, analyst, project manager, etc.) - -in private, public, and non-profit organizations--have served in IT leadership roles, and worked with some of the largest retailers, software providers, and companies.
- At this stage in my career I am a seasoned professional who is able to handle large and diverse initiatives working with stakeholders and peers across multiple departments (ERP, EDI, Network & Infrastructure, Marketing, Sales, and Finance), companies, and countries/time zones.
- Having led the technical implementation from design to rollout for multi-million dollar projects, I translate organizational goals into technology solutions, and use technology to help innovate, look forward, and problem solve.
- While I am a seasoned professional, I'm a continual student of technology, process, and communication; actively learning new paradigms and techniques, attending Webinars, and further enhancing my business, leadership, and interpersonal skills.
- I welcome future opportunities, meeting new individuals and organizations, and those environments where I can help to bring value, flourish, and give back.
SKILLS:
Development & Architecture: Core Technology Frameworks .NET Framework 4.7, ASP.NET 4.6 Web Framework,
ASP.NET Frameworks: Web Forms 4.6, Web API 2.0, Web Pages 3.0, WCF 4.5, MVC 5.0
HTML/CSS/Javascript Libraries And Frameworks: jQuery 3.3.1, Bootstrap 3, Node.js 8.11.1, NPM 5, Browserify 15.1.0, jQuery UI 1.12.1
Databases & Datastores: SQL Server 2012/2014, Azure Table Storage, Azure Blob Storage, Azure SQL Database, SQL Server (on Azure)Cloud Platform Services: Microsoft Azure
Languages: C# 7.0, HTML 5, CSS 3.0, Javascript/ECMAScript 7, XML, XSL, JSON
Development And Integration Tools: Visual Studio 2017, SQL Server Management Studio 2014, Azure Storage Explorer, Azure Portal tools, Visual Studio Team Services, Team Foundation Services
Repositories/Version Control Systems: Team Foundation Version Control, Git
Work Item Processes: Agile, Waterfall, Scrum
Design Patterns, Principles & Development Processes: OOA/OOP, IOC/DI, MVC, TDD, SOLID, CI/CD
Application And Software Interface Types: Web Sites, Web Services, Console Applications, Windows Services, Web Jobs
Back-end Technology Frameworks: ASP.NET Core 1.0*
Cloud Platform Services: Google Cloud*, AWS (light)
Databases & Datastores: MySQLLanguages: VB.NET 14.0*, Python 2.7, F# 4.0*, Objective-C 2.0, PHP 5, PERL
Development And Integration Tools: BIDS 2008*, SSDT 2012*, SSDT-BI*
HTML/CSS/Javascript Libraries And Frameworks: Angular*, Knockout.js
Application And Software Interface Types: Windows Forms, SSIS*, SSRS*
PROFESSIONAL EXPERIENCE:
Business Systems Analyst And Project Manager
Confidential
Responsibilities:
- Performed analysis of business and operational processes
- Facilitated standards of process documentation and definitions, ensuring coordinated efforts for effective integration.
- Facilitated meetings and presentations between internal departments, outside companies and key business stakeholders and clients for consistent and effective communication.
- Facilitated small and large group meetings for technical design and task implementation.
- Created detailed plans and estimates for development, system testing and project implementation.
- Created detailed technical documentation and resources.
- Developed metrics and reporting used to measure efficiency of processes and systems.
- Coordinated, led, and assisted with training sessions for new systems.
- Coordinated new system rollouts, tracking and reporting on progress.
- Created user documentation, instructions, and procedures for internal and external consumption.
- Assisted in oversight of day-to-day task management
- Effective in Excel, Visio, MS Project, and other MS Office applications.
Technology manager
Confidential
Responsibilities:
- Directed and assumed responsibility for the overall performance of IT in an organization.
- Overseen technology procurements, vendor negotiations, and vendor projects.
- Performed all responsibilities for staff hiring, termination, and performance evaluations.
- Managed an annual technology budget and monitored related expenditures.
- Directed the implementation, enforcement and maintenance of technology policies/procedures and security.
- Reviewed IT staff and developed plans for training and professional development.
- Directed support of all data, voice, and network infrastructure.
- Developed and maintained an organization-wide technology plan and standards.
- Worked with leadership stakeholders to help create organizational strategic plans and align with IT's strategy.
- Directed and mentored beginning and mid-level developers.
Senior Developer
Confidential
Responsibilities:
- Application Development, Systems and Technology Architecture, Database Development, Project Management, Client Onboarding, Development Team Lead (mentoring and managing mid-level and other developers and consultants), and Server Administration.
- Responsible for overseeing 40+ applications including development solutions, code repositories, builds, releases, documentation, and administering related systems (network servers, web servers, etc.)
- Led the technical implementation and development from design to rollout for new B2B e-commerce site to move approximately.
- Worked with all major stakeholders and departments in IT and Business, defining requirements, configuring estimates and timelines, facilitating meetings, testing, implementation, and support.
- The overall solution consisted of an external facing site for customers, console applications to integrate into 3rd party content providers, and Windows services to communicate to other internal systems.
Confidential
Lead architect, analyst
Responsibilities:
- Included support software used by Confidential and customer software companies. System also interfaced with end customer activations for an end to end solution.
- The overall system consisted of two main Web Service endpoints, Windows Service to pick up messages from SQL Server Service Broker for communication back to clients, WCF Service for external client consumption, and Customer Service Portal.
- I also managed system support, and the technical on-boarding of new clients into the program working with all key stakeholders (developers, network support, operations, sales and marketing, and finance when applicable) from design to implementation.
- Lead architect and developer for Point of Sale Activation integration into Staples' systems for software activations from 1400+ retail locations.
- This was a subsystem of the Confidential Point Of Sale Activation System where I also managed the same level of support and technical on-boarding of new clients.
- Lead application developer and technology co-architect for consumer and business to business e-commerce storefronts.
- Included integration into payment systems, ERP, EDI, customer service portals, and digital and physical product delivery fulfillment systems.
- The overall solution consisted of seven public storefronts, administrative consoles, windows fulfillment services, SQL Server Service Broker Queues, console applications, and reporting tools for Sales and Finance departments.
IT Manager
Confidential, New Hope, MN
Responsibilities:
- I oversaw and assumed responsibility for the performance of IT including: Technology policies and implementation, the annual technology budget, vendor negotiations and projects, outsourcing and consultants, staffing, general IT support (internal and external), as well as network, telecom, and hardware support (internal and external).
- In addition I developed .NET applications, MS-Access applications, SQL Server databases, ran partner agency updates, and on-boarded partner agencies to new technology services and processes. Reduced overall technology project expenses by approximately 40% in the first two years and streamlined the majority of the organization's processes by moving to centralized online applications.
Senior .NET Developer
Confidential, Minneapolis, MN
Responsibilities:
- Hired on as a Senior .NET developer working inside a team at the University of MN utilizing Agile software development.
- While I left the position earlier than anticipated due to unexpected attrition within the department, I still learned a great deal.
- This included Scrum training from an outside Scrum Master for approximately 4 weeks (and integrating Scrum into daily development).
- Worked with clients to help understand and realize goals for projects and applications.
- Assembled larger teams when necessary and managed all aspects of projects from contract to development.
- Headed database design, site architecture, and programming using a variety of languages including ASP, .NET, Cold Fusion, PHP, as well as SQL Server 7.0/2000, mysql, Access, FileMaker Pro and other data sources including Excel, XML, and flat files.
- Sites and applications included e-commerce solutions, content management systems, job and news posting software, site editors, broadcast e-mail systems, and portal developments.
- Requisition System development with ASP, Cold Fusion, and Access 2000 allowing users to be able to upload and request documents, data and budget information.
- Application conversion from Cold Fusion to ASP which integrated into D&B custom components via data entry screens. The converted application allowed authenticated users to perform business verification checks.
- Online invoice program built using ASP and SQL Server 2000 integrating Verisign Payment Services and allowing for multiple sign-off levels and features.
- Led conversion of application from Cold Fusion to .NET which provided program and agency management functionality (for routine data entry and user authentication) as well as for system bug tracking.
Lead Developer
Confidential, Burnsville, MN
Responsibilities:
- Headed the development of e-commerce site operations from Cold Fusion to ASP and SQL Server and helped to oversee junior application and database developers on staff.
- Implemented XML/XSL product model, merchant components, shipping and handling models, and workflow for in-house warehouse. Worked with multiple stakeholders across company departments to assess and implement appropriate technology application leads.
Web Developer
Confidential, Minneapolis, MN
Responsibilities:
- Creation of tools for development and project integration including: e-commerce solutions, content management systems, calendaring software, job and news posting software, site editors, broadcast e-mail systems, and content management and authoring systems for client database driven sites using ASP, Cold Fusion, SQL Server, Access, and Visual Basic.
